Zuora, Inc. (NYSE:ZUO) Q3 2023 Earnings Call Transcript

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Luv Sodha: Got it. And one last one, if I may, for Todd, I know, you provided the guidance for fiscal 24. And the commentary about de-risking it. I guess for billing source, obviously, that seems to be challenged this quarter. I guess what gives you confidence that 11% is kind of like the worst-case scenario. Thank you.

Todd McElhatton: So I think a couple things give us some confidence. One is the pipeline continues to be an all time high. We continue to see the SIs invest with us pretty significantly, whether it’s the work we’re doing with Deloitte as an example, where they’re actually adding people to help grow their business. We’ve seen some of the SI say that they are seeing Zuora as the fastest growing emerging practice that they have. So we’re seeing a lot of activity around customers doing that. We also are seeing, our full multi-product solution really kind of come to bear here over the last couple of quarters. So not only can we lead with billing, but our revenue collect. Now, Zephr, our product that not only can we land with very quickly, but again, they’re absolutely existential, and helping many companies achieve their near-term goals and achieve some of the direct and some of the growth objectives that they have.

Tien Tzuo: We have a lot of levers at our disposal. And we talked about this many times before. We have a whole land and expand strategy, where we do have the ability to live with specific modules. So rather than going for a big transformation deal we can land with — we can even land with like a basic version of revenue recognition. We can land with one of the modules, that a lot of companies out there that just need help tracking standard selling prices, this Zephr acquisition is really, really interesting. Their sales cycles are 90 days or less. And they’re going to get live. And this is why when we show that product to our non-media customers, they’re really excited too. So we do have a lot of levers at our disposal. But, again, given the broader level of uncertainty, we took the actions that we did but committed to profitability. And we’re making sure that that we have a good guide.

Todd McElhatton: And remember, we’ve got 1000 plus total customers. We’ve got a lot of visibility as to what’s going on into their businesses. And we can take a look and as we started looking at the different scenarios, we got really comfortable that, we could get ourselves — we could de-risk ourselves and felt, really good that 11% would be a floor even if the macro environment worsen. And the last thing that I’ll say is, we’ve also got really focused as we’ve been committed for several quarters now on the profit line, but we’re absolutely committed to the minimum of 6%. And if we don’t see things picking up, we got an ability to put more dollars to the bottom-line for next year.

Luv Sodha: Got it. thank you.

Operator: This concludes the conference call. Thank you for your participation. Have a nice day.

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