Zoom Video Communications, Inc. (NASDAQ:ZM) Q3 2024 Earnings Call Transcript

William Power: Great. Thanks. Maybe a couple of quick follow-ups. I guess, Eric, to an earlier question on AI companion, can you just talk about where you’re seeing the greatest usage. I mean what are customers most focused on? And what’s the early feedback look like? And what are customers asking for in AI? Where can you continue to add more value there?

Eric Yuan: Yeah. It’s a great question. First of all, AI combining includes a lot of features. Like if you are related to the call, you want to instead of what’s going on, what kind of the point I missed, and so you can ask, right, all those kind of features. And also when you use our team chat, you can have a composer chat solution and a lot of features built upon that, right? So — and one of the key features customer-like is very for sure Zoom Meeting summary, right? And after meeting Zoom, not only to be generated. Sometimes, record meeting or some — for now you don’t know recorded meeting anymore. It just recorded a summary. And that future works extremely well. We do see among a lot of other features, customers already started in a blink.

I think this one is probably one of the highlights. It is very easy to use and you see the very adverse in our way to enable that feature. So again, it’s a lot of other features as well. And like for me, I also use our — the client, the Zoom Client, connect and other services you can, right? You can have — you compose e-mail as well, right? It’s a lot of features, right? And down the road awareness for the whiteboard with AI companion as well. Almost every service entire platform, we’re going to lever the AI combined. So and a lot of features and the AI Companion.

William Power: Thank you.

Eric Yuan: You enable meeting summary and explore so many features, I’m pretty sure you’ll love that. So we’ve got a lot of very positive feedback from those early adopter.

Operator: And our last question is going to come from Stephen Bersey with HSBC. Steven, if you want to go ahead — I believe, Stephen, just disconnected. Stephen, are you still out there? If you are not, I don’t think he’s — no longer with us. So what, Eric, I’ll just turn out to you for closing remarks.

Eric Yuan: Yeah. So first of all, thank you all for your time to join our Q3 earnings call, I really appreciate wish you all and your families have a wonderful holiday season. Thank you again for your great support. Thank you.

Operator: Thank you so much, Eric. I apologize, Kelly. Again, everyone, this concludes today’s earnings release. As Eric and Kelly mentioned, we thank you all for your participation and from our family to yours. May you and yours have a safe and happy holiday season. Enjoy the rest of your day.