And we are at the early stage of this, and we know that our customers are buying bots, but it’s still very early stage. And I think that’s going to drive the growth. So you’ll see next week that the biggest growth driver for Verint next year and beyond is going to be bundled SaaS, and we — because all our innovation has moved into bundled SaaS. We’re still innovating in unbundled. It’s not that we are telling our customers that they have to move away from legacy. We’re absolutely giving them updates, software updates on everything that is in unbundled. But if they want to buy AI, there is no AI available from Verint in unbundled. All the AI, they have to buy in the Verint Cloud. And that’s the bundled SaaS, and that’s what’s going to be the main driver.
So let’s kind of wait for next week. You’ll see as we dissect each one of the revenue streams that Grant mentioned before, bundled SaaS, unbundled SaaS, support, perpetual, we’ll take all these streams, and we — today, we kind of review them for the last 3 years, and we’re going to review them for the next 3 years.
Operator: [Operator Instructions] Our next question will come from the line of Samad Samana from Jefferies.
Samad Samana: I guess maybe one, Dan, on the 4 million agents, I think you said that the majority of the — like the revenue is in the cloud. But I’m just curious, of those 4 million agents that are using the software on a daily basis today, how many of those are accessing it via cloud deployment versus an on-premise deployment? I’m just trying to see maybe what the opportunity there is to continue pushing the actual users to the cloud side. So just I was curious, and I have a couple of follow-ups.
Dan Bodner: Yes. No, very good question. So when you look at — we mentioned that — more than once, actually, that we have completed the SaaS transition. So let’s be clear about what that is. So in terms of new perpetual license revenue, as we said, we are at $25 million run rate this quarter. We expect it next quarter. We expect it going forward. So we have a certain amount of customers that are on-prem and will remain on-prem, and that’s going to be about $100 million of revenue annually. Most of these customers, by the way, are financial services. And for a variety of reasons, they are not moving to the cloud anytime soon. So that’s kind of one class of customers that are still buying in perpetual license. Okay. Everyone else is buying in a SaaS model, but we still have about $140 million that are support business, support stream right?
And these customers are paying maintenance, support, and therefore, they’re still on-prem. They are still — they’re not buying anything new in perpetual license, but they have not converted yet to a SaaS license. So that’s $140 million. And then when you look at our bundled SaaS, it’s all in Verint Cloud. And unbundled SaaS roughly, you can say about half of the unbundled running in a partner cloud, not in Verint Cloud, so that’s why they are unbundled, but there are — approximately half is running in some Verint partner cloud, and the other half is running at the customer choice, whether it’s on-prem or in their choice of a cloud hosting provider. So I can’t tell you exactly the numbers, but you can see that more than 50%, if you add the numbers — and we’re happy to walk you through that math.
But if you have these numbers, you see that more than half of our customers are running in multi-tenant cloud somewhere, either in Verint Cloud or in a partner cloud. And the remaining are either on-prem or they are in some sort of a SaaS subscription model but not yet in the Verint Cloud or in a Verint partner cloud. Did that help you?
Samad Samana: Yes, definitely. Appreciate that. And then maybe just thinking about the different partners that you work with. I know we talked about sales cycles by customers and kind of how those elongated. Are you seeing a change in the partners that you work with, demand from them or anything that’s kind of idiosyncratic that we should be aware of from some of your larger partners that use Verint to provide WFO to their end customers? And is that something that’s also — how much visibility do you have into that for the fourth quarter?
