And it’s a real testament to both the training, that we’ve made sure our team has and the retention, because they’re a little bit trickier to perform than just those basic visual items. So things like transmission service was one that we saw, a big increase on — and that’s something that we have trained and ensure we have the right equipment in every store that was operational. And then when we reenergized the team around added services in this last quarter, again, it’s a combination of tenure, training and just a little bit of energy around it and we got really great results.
Q – Bret Jordan: Great.
Lori Flees: You had asked – So sorry
Q – Bret Jordan: Go ahead.
Lori Flees: You had asked about added services and I forgot I wanted to mention that as well. We have an R&D team that is looking at additional services that can be provided in our store. We don’t have anything yet to report. I will say that we keep a, very clear guardrails around quick, easy, trusted. Meaning, we have to perform the — we have to make it easy and quick not just for just the guest but for our team and by doing that we can be trusted to deliver that service at a high quality. And so those are the bars that we raise. And we continue to look at added services. We need to make sure that, there are enough opportunities across the car parc, for us to add it to every store. Because you want to make sure that the team has enough reps in order to perform the service again quick, easy, trusted. So nothing to report but we continue to look at our service menu and how we’ll expand it.
Bret Jordan: Okay. Great. And I think you were also looking at — maybe looking at store formats that are lower build-out cost. Could you talk about where you are in that process?
Lori Flees: Yeah. So the team has been working — our real estate and development team combined with our operations team and our franchise teams have been working together to re-look at the store design. One of the things I would say is, we went some time ago to saying we would only build a three-bay store. And I think part of that is because the volume that we see a three book-bay store is operational the right place to eventually be in certain car parc. But there are some areas where you probably don’t need the third-bay for four or five years. So the team has created a modular design where they can build the two-bay store but build it where the electricity and the water are not on the store and that you would want to add a third-bay.
But instead of building that out and spending the capital at the start of a project leading designing it such that that could be easily acted added as a without impacting the day-to-day operation of the store minimizing that impact. And that’s something that our company operation has started to move to. Now we won’t see the impact of that immediately, because the stores that we’re opening this year we were — we had designs for those well before the year ever started. But as we move into next year, we’ll start to see some of that and I know we’ll share more of that, as we talk about next year’s guidance. But this year, I wouldn’t expect any material changes. But it is an active conversation that we’ve engaged our developing franchisees in pretty heavily with a lot of energy.
Mary Meixelsperger: And Lori, I would add to that, we’ve also that same team has been very focused on taking cost out of the transition capital that’s required when we acquire a store. And so we’ve seen some really good cost reductions there in relationship to the required investments when we’re acquiring a store that’s helping to drive improved return on invested capital related to those acquisitions.
Bret Jordan: Great. Thank you.
Operator: This concludes our Q&A. I’ll now hand back to Elizabeth Russell, for closing remarks.
Elizabeth Russell: Thank you all for your time today. We look forward to our ongoing discussions, following today’s call. This concludes our call for today.
Operator: Ladies and gentlemen, today’s call has now concluded. We’d like to thank you for your participation. You may now disconnect your lines.
