United Fire Group, Inc. (NASDAQ:UFCS) Q3 2023 Earnings Call Transcript

United Fire Group, Inc. (NASDAQ:UFCS) Q3 2023 Earnings Call Transcript November 5, 2023

Operator: Good morning. My name is Anthony and I will be your conference operator today. At this time, I would like to welcome everyone to the UFG Insurance Third Quarter 2023 Financial Results Conference Call. [Operator Instructions] Please note, this event is being recorded. Thank you. I will now turn the call over to UFG VP and Director of Investor Relations, Tim Borst. You may now go ahead.

Tim Borst: Good morning and thank you for joining this call. Yesterday afternoon, we issued a press release on our results. To find a copy of this document, please visit our website at ufginsurance.com. Press releases and slides are located under the Investors tab. Joining me today on the call are UFG President and Chief Executive Officer, Kevin Leidwinger; Executive Vice President and Chief Operating Officer, Julie Stephenson; and Executive Vice President and Chief Financial Officer, Eric Martin. Before I turn the call over to Kevin, a couple of reminders. First, please note that our presentation today may include forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. The company cautions investors that any forward-looking statements include risks and uncertainties and are not a guarantee of future performance.

An elderly customer discussing her retirement options with a smiling life insurance agent.

These forward-looking statements are based on management’s current expectations. The actual results may differ materially due to a variety of factors which are described in our press release and SEC filings. Also, please note that in our discussion today, we may use some non-GAAP financial measures. Reconciliations of these measures to the most comparable GAAP measures are also available in our press release and SEC filings. At this time, I will turn the call over to Mr. Kevin Leidwinger, CEO of UFG Insurance.

Kevin Leidwinger: Thank you, Tim and good morning, everyone. Welcome to our third quarter conference call. I’ll begin this morning by providing a high-level overview of our third quarter results. Following my comments, Julie Stephenson will discuss our underwriting results in more detail and Eric Martin will discuss our financial results. As indicated in yesterday’s press release, I remain pleased with the progress we are making as we continue positioning UFG to deliver superior financial and operational performance. Our third quarter results show signs of improvement while we continue to execute a broad range of strategies to strengthen our company. Net income improved to $6.4 million in the third quarter of 2023 compared to a $23 million loss in the third quarter of 2022, while the combined ratio improved 9.6 points to 102.1% compared to 111.7% same quarter last year.

Net written premium was flat in the third quarter as growth in our core commercial and assumed reinsurance business was offset by targeted underwriting action on underperforming segments as we work to continuously improve the profile of the portfolio. In addition, net written premium growth was impacted by increased surety reinsurance reinstatement premiums. Average renewal premium increases in core commercial accelerated to 11% in the third quarter, outpacing loss cost trends. The acceleration was led by property rate increases of 17%. The underlying loss ratio was 60.5% in the third quarter which included approximately 2 points of impact from a small number of large losses and associated reinsurance reinstatement premiums in our surety business.

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Q&A Session

Catastrophe losses contributed 5.9% to the combined ratio in the third quarter, a 5.5 point improvement over the third quarter of 2022 and well below our 5- and 10-year averages of approximately 12% and 10%, respectively. Prior-period reserve development is relatively neutral overall and in line with our expectations following the actions taken in the second quarter. We made small adjustments across lines of business as our enhanced actuarial process helps us more quickly evaluate emerging trends and changing environments. The expense ratio was 35.5% in the second quarter, up 0.4 point compared to a year ago. Surety reinsurance reinstatement premiums added 0.7 point to the third quarter expense ratio which would have otherwise declined on a year-over-year basis because of our ongoing expense management efforts.

Our intense focus on improving the expense ratio was accelerated in the third quarter by introducing a voluntary early retirement package as well as changes to our paid time off policy that will provide additional expense ratio benefits in 2024. While not satisfied with the combined ratio, I am pleased with the improvement in the quarter as well as the progress we’re making in executing strategies we believe will deliver consistent profitability and create long-term value for our shareholders. We remain fully confident in our path forward. With that, I’ll hand it over to Julie Stephenson, our Chief Operating Officer, to discuss our underwriting results in more detail. Julie?

Julie Stephenson: Thank you, Kevin. Starting with growth, net written premium in our core commercial business which includes small business and middle market, grew 3% to $165 million compared to the third quarter of 2022. Renewal premium change in our core commercial business accelerated to 11% in the third quarter. Average rate increases were up from the second quarter across all lines of business, excluding workers’ compensation, with total rate achievement at the highest level since 2018. Commercial property was the largest contributor to this increase, with third quarter property renewal premium change of 23%, including rate increases of 17% and exposure increases of 6%. We remain diligently focused on price adequacy across all lines of business.

Retention for our core commercial business at 81% remained above prior year and consistent with our expectations as we pursued additional rate increases and pruned underperforming accounts from our portfolio. Our underwriters remain focused on evaluating individual risk selection, pricing, terms and conditions and are empowered to walk away from risks that no longer meet our expectations. Core commercial new business was $27 million in the third quarter of 2023 compared to $15 million of new business in the third quarter of 2022. I remain pleased with the quality, line of business and industry segment mix we are adding the portfolio. Net written premium in our specialty excess and surplus lines business declined from a year ago as we perform targeted actions on underperforming segments to improve portfolio composition.

Our alternative distribution portfolio grew net written premium 25% in the third quarter as we continue to execute our strategy to deliver diversifying profitable growth to the organization. Similar to last quarter, we experienced a few large losses in surety, impacted by broader economic conditions affecting the construction industry. Surety premiums declined compared to the third quarter of 2022 because of increased reinsurance reinstatement premiums as well as short-term staffing challenges in a highly competitive market for surety underwriting expertise. While these large surety losses and associated reinsurance reinstatement premiums added approximately 2 points to our total third quarter underlying loss ratio, we’re seeing incremental profit improvement in other lines of business, namely standard umbrella, where enhanced metrics have increased visibility into historic rate levels and profit outlook.

Turning to catastrophe losses. In the third quarter, we experienced 5.9 points of catastrophe loss impact on the combined ratio. While we experienced the lowest third quarter catastrophe loss ratio in 5 years, we continue to take a broad range of actions such as improving our property risk profiles, raising deductibles and driving pricing increases in high-risk geographies to reduce and optimize catastrophe exposure across our portfolio. I will now turn the call over to Eric Martin to discuss the rest of our financial results.

Eric Martin: Thank you, Julie. I will first provide some additional commentary on the third quarter expense ratio of 35.5% which increased 0.4 point from a year ago. As you know, we have been intensely focused on reducing the expense ratio as part of our broader corporate strategies to deliver sustainable, profitable growth. The most significant of these impacts is a 10% decline in headcount since the beginning of the fourth quarter of 2022. In the third quarter, the impact of the surety reinsurance reinstatement premium added 0.7 point to the expense ratio. In addition, earlier this year, we mentioned the benefits to our 2022 expense ratio from a change in design of employee post-retirement benefits that have since dissipated and are impacting the year-over-year comparison.

These items have outweighed the growing benefits of our actions to sustainably reduce the expense ratio on a year-over-year basis. In the third quarter, we accelerated our expense reduction efforts by offering an early retirement package that will deliver additional benefits to the expense ratio beginning in 2024. Combined with the ongoing thoughtful management of attrition, we expect the net impact of these actions to further reduce enterprise headcount, taking us from approximately 1,100 people in Q3 2022 when expense management actions started to below 900 people at the beginning of 2024. We also restructured our paid time off policy and we’ll be moving to a discretionary time off policy in 2024. Turning to investment results. Invested assets ended the third quarter at $1.8 billion, 90% of which is allocated to a high-quality fixed income book.