It’s just the tail of this is going to take a little longer to get done. So, our investment in our brand and our products and our services, and how we are differentiating ourselves from our competitors, I think our customers already see it. And they are going to see it a lot more in the coming quarters. It’s going to be a little bit slower than we had hoped, but I know people are noticing it already. We can see the NPS scores on these converted aircraft are definitely the new aircraft and we are excited to get it done as quickly as we possibly can.Leslie Josephs Thank you.Operator The next question comes from Alison Sider. Your line is un-muted. Please go ahead.Alison Sider Thanks. Yes. I was wondering if you could talk a little bit about anything that United might be doing kind of in the wake of the handful of mirror collisions that the industry has been seeing.
Are you – are there any particular steps that you are taking to respond to that, or like do you have any theories about what’s been going on?Scott Kirby So, I am proud of the whole aviation industry for the level of safety that we have, which is at least an order of magnitude higher than any others appropriately so. And when aviation professionals talk about safety is our number one priority, that is something that’s deeply embedded in the DNA and everyone, not just at United, but across the industry. United Airlines, in particular, is at the tip top of that pyramid in terms of safety. Our team, I think is doing a really good job of saying in today’s environment, where you are coming back out of COVID, and there is new people working in airports or new air traffic controllers or whatever it is, and increasing the amount of training, the time in training, quality of training.
We are spending more money and a lot more time and resources there. And in fact, we put a Vice President, a guy named Mark Champion [ph], who has been a champion for safety for his entire career into a new role where he is exclusively responsible for safety and quality of training for our aviators. And I think we are leading on that and continuing to push to make the system what is already the safest system in the world even stronger, and I feel good about the have there on and Mark being charged with that responsibility and having really as many resources as he need to the one person that doesn’t have to live to his budget because he can do whatever he needs to do to make sure that we keep this the interest steep as we have always been.Alison Sider So, when you look in some of your own data, like do you see any kind of trend or any sort of connection between sort of the newness of people and incidents or potential incidents or anything like that?Scott Kirby Well, one of the great things about aviation is we use and we share data.
We have great safety systems where our own employees can report without repercussion to them that encourages reporting because it’s been, I guess well over a decade since there has been accidents [ph] in the United States. What that means is we have to look for, say, that are close to the out of tolerance, throughout a tolerance to find it and sharing that data across the industry is a strength that I think is unique to aviation and what leads to our higher safety standards. So, we have teams of people and our competitors have teams of people. And on this one, we don’t compete. We share the data with each other on doing that. And they are always, always, always looking for no matter how good we get, what’s the next place that we can get even better.
That process as well, it’s continuing to work well. I think they have an even elevated sense of responsibility right now as we are coming out of COVID and feel great about where we are headed.Alison Sider Okay.Operator I will now turn the call back over to Kristina Munoz for closing remarks.Kristina Munoz Thanks for joining the call today. Please contact Investor or Media Relations if you have any further questions and we look forward to talking to you next quarter.Operator Thank you all. This concludes today’s conference. You may now disconnect.
