Trip.com Group Limited (NASDAQ:TCOM) Q4 2022 Earnings Call Transcript

Joyce Ju: Good morning management. Thank you for taking my questions. My question is regarding the international business. Could you actually help, elaborate more about your strategy for Trip.com? When do you expect the business to be profitable? Trip.com is going to take share from which global competitors, what are your key competitive advantages to gain share? Thanks.

James Liang: Yes. Trip.com is gaining a lot of momentum. The strength for us is a couple. First of all, we provide one-stop shopping platform. So, when you log on Trip.com, consumers will be able to find everything they need when they travel abroad. Secondly, the users experience on ATT is very smooth. That is also many years of experience starting from Asia market. Certainly, we also focus a lot on customers for this, we offer 24 hours, languages and timely response to our customers. And very lastly, I think utilizing our strengths from outbound we will also be able to negotiate very good deals for customers all over the world. So, these are our strategy, it’s integrated a game plan, starting from Asia to the rest of the world. Thank you.

Operator: Thank you for the questions. Next we have the line from Tian Hou from T.H. Capital. One moment please.

Tian Hou: Yes. Good morning management. My first question is related to the AI, so we are excited to see that the has already launched a new AI chatbot based on the technology of . So, can you share some information about the current status of your AI chatbot and also the potential applications of such to your business? What’s the potential? Thank you.

James Liang: Our new AI supply chain is at very early exploring early stage. It mainly have three functions. First of all, it enable our customers to find more relevant information faster and more efficient. Secondly, we are able to link their search results to our existing products more efficiently. And certainly it will also enable our service team to provide better services. We are working very hard. Tried to improve our efficiency by utilizing the new technology as always, but it’s still at early stage. Thank you.

Operator: Thank you for the questions. That concludes the Q&A session today. I will now like to hand the call back to Michelle Qi for closing remarks.

Michelle Qi: Thank you. Thanks everyone for joining us today. You can find the transcript and a webcast of today’s call on investors.trip.com. We look forward to speaking with you on our first quarter of 2023 earnings call. Thank you and have a good day.

Jane Sun: Thank you very much.

Operator: This concludes today’s conference call. Thank you for your participation. You may now disconnect.