The Descartes Systems Group Inc. (NASDAQ:DSGX) Q2 2024 Earnings Call Transcript

Ed Ryan: In the short term, it can pressure volumes. It can do things to our customers probably a lot more than it would to us. In the longer term, though, you’re absolutely right. You’ve heard us say a number of times change in our business or in our customers’ business drives more success for Descartes and I think that’s absolutely true in situations like this. The more of the supply chain disruptions and strikes, of course, are certainly one of them. The more you have people saying I need more information and I need more technology, so that I can do something about that next time it happens. And that plays right into our hand. We saw it in spades in the pandemic. It’s probably 10 other scenarios I could walk you through in the past where that’s really helped us, the tariffs, with Trump, and et cetera, things like that. And we’re not looking forward to those changes, but when they occur, they tend to be a tailwind for us.

Robert Young: All right. Thanks for the question.

Ed Ryan: Thank you, Robert.

Operator: Your next question comes from the line of Raimo Lenschow from Barclays. Your line is now open.

Jeremy Campbell: Great. Thank you. This is Jeremy on for Raimo. I was just wondering if you could give a bit more color on how the trade intelligence segment performed in the quarter, and then just broadly your outlook there in terms of both organic investment and M&A around that business line. Thank you.

Ed Ryan: Thanks, Jeremy. Trade intelligence has been doing very well for several years now. Starting with the tariffs stuff when Trump became President, the nationalistic tendencies you saw around the world that caused maybe people to pay more attention to it. Ukraine-Russian war has also added to it as we see sanctions getting put on a number of parties and a big part of our databases there are sanctioned and right through to today. This business has been doing very well. And I think you asked if we continue to be bullish about it? We absolutely do. It’s one of our best performing businesses. It’s one of our most profitable businesses. It’s one of the businesses where we think we help the customers the most in a very simple way. And, of course, if there were acquisition opportunities there, we would be excited about that because we love the business.

Jeremy Campbell: Got it. Thank you.

Ed Ryan: Thank you.

Operator: Your next question comes from the line of Kevin Krishnaratne from Scotiabank. Your line is now open.

Kevin Krishnaratne: Hi there. Good evening. You talked about some of the strength and the success you’re seeing in visibility. You talked about winning new customers, but also bringing guys back in. I’m curious if you can remind us why customers might leave, while they’re coming back. You mentioned some new products like self service tools. Just curious to know your thoughts there.

Ed Ryan: Yes. So over the past seven or eight years since we bought MacroPoint, there were a number of other players in that space that were spending a ton of money advertising, getting their name out there and launching themselves towards the moon, losing a ton of money while they’re doing it without what seemed to us like without a whole lot of regard to that. I think over time, that helped them pick up some customers, right? You make enough noise and you spend enough money, you probably pick up some customers, but in the long run those customers start looking and saying, hey, who’s the best provider here? And maybe it’s not the guy with the name in the newspaper, maybe it’s the guy that can track the most loads for me. And over time, I think we’ve been — as a network operator, you expect us to focus on this.

Those guys focused on things like I just mentioned. We focused on getting more connections on the network. And as a result, we track more loads by a lot than our competitors do. And I think over time, the customers realize that’s what’s most important. And that’s helped us get some competitive wins in that space.