The Charles Schwab Corporation (NYSE:SCHW) Q4 2023 Earnings Call Transcript

And then I think there’s a lot of client benefits that will come from AI. We have what I believe is the world’s best trading platform in thinkorswim. And a lot of clients invest years and years into building out their platform, into building out their alerts and what types of signals they’re looking at to drive what they may want to buy. And I think the opportunity for our clients to leverage an AI-driven research platform will provide them with even greater insights into how they trade, into what positions they might want to put on, into what risks they may need to be aware of. And so I think AI will directly impact clients in the future. So what I think about both making our employees as effective as possible, becoming as efficient as possible, and driving great, fine outcomes.

I think AI will play an important role in all three.

Peter Crawford: Okay. Well, thank you. Thank you, Rick. And let me just close. You know, Walt and I both said 2024 could be a bit of a transitional year. I’ll be with steady progression and our financial results throughout the year. I think it’s really important to put that concept in an appropriate context. You know, first is that we’re talking about the top line growth versus where we finished 2023. And second and more importantly, as we emerge from this challenging period, we’re not transitioning or changing our strategy, our focus on clients, the discipline with which we run the business, nor should you expect to see us lowering our organic growth aspirations or results or changing the fundamentals of our financial formula. Those have all worked quite well. And we’re confident we’ll continue to serve our clients and our stockholders well in the years ahead. We thank you very much and we’ll look forward to speaking with you again in April.