Mike Sievert: And the shareholder return program that we have underway really helps with it overall. Despite this dilution event that we saw, the overall trend is anti-dilution as we retire shares through the program. So it’s a good trend to be on.
Ric Prentiss: Okay. Thanks.
Jud Henry: All right. We’ve got a lot of activity on social. Janice, do you want to tell us what we’re seeing?
Janice Kapner: Yes. I think there’s one we’re seeing this theme in a few places. So I’ll take this question. So first of all, congratulations on a great year. But could you provide more color on your enterprise business, especially beyond connectivity and revenue and traction? And I know we haven’t really covered that yet.
Jud Henry: Callie?
Callie Field: Okay. Well, thanks, Janice. And let me just tell you we’re in a different phase in our business? Last year, my leaders transformed the talent and activity of our sales team. And we’ve upgraded our product portfolio with solutions like T-SIM Secure and our connected workplace managed services with Cisco Meraki that we just announced yesterday. We’ve moved from transacting with lower-level procurement employees to sitting at the table with CIOs as their trusted partners for connectivity solutions. And also, business customers, as we talked about before, they test our network before purchasing. And what they find is the most modern, the most distributed nationwide tri-band 5G stand-alone commercially available for slicing network and they’ve determined its superiority.
And all of this translates right back into our core business. So we delivered on our highest quarter and year ever in business postpaid phone net additions and gross adds. And our results outperformed our benchmark competitor once again. In enterprise, we delivered our highest win share rate with postpaid phone net additions. And our results allowed us to bring on new customers like SalesForce and REI and deepen our relationships with Delta, DoorDash Meta, UPS, just to name a few. And in the public sector, we drove double-digit growth in our new public safety accounts, especially with first responders who recognize that we at T-Mobile provide a more secure, prioritized connection over a faster and larger network. We continue to grow and compete successfully in small businesses, best quarter and year yet and saw positive porting trends versus both of our principal competitors in the third consecutive quarter in a row.
So we’re bringing in, as Peter mentioned earlier, both highly profitable customers with attractive CLVs, and as it relates to revenue outside of phones, we also saw some key wins in our Advanced Network solutions this past quarter with Formula 1 in Las Vegas, where we successfully demonstrated our commercial application of network slicing with 230 points of sale that was incredible, Ulf, and also signed a deal with PJM Americas, where we’re the official 5G innovation partner enhancing how players and fans both experience the game. So hopefully, that gives you a little bit of insight on what we’re seeing.
Mike Sievert: It’s kind of neat to see that if you just listen to that, that essentially our whole business effort has just kind of grown up. And we’re now competing to solve really important organizational problems for enterprise and government. With the corner office. And that’s just a different place for us. And it’s been interesting to see you’ve had to retool all the skills and the capabilities and the solutions. And now we have this business that is just breaking records. So there’s a lot of room to run because we’re at the very beginning, I think, of CIOs and organizational leaders rethinking their connectivity in the era of AI. And when they start to assess who’s best positioned in this era to provide reliable, secure connectivity with dedicated spectrum, it’s T-Mobile.
And so it’s just, we’re lucky to be in this moment at the very moment that everyone is rethinking everything in technology thanks to the advent of AI and related technologies. So it’s a great place to be. Okay.
Jud Henry: All right. Let’s go back to the phones.
Operator: The next question is from Peter Supino with Wolfe Research. Please go ahead.
Peter Supino: Hi. Thank you. Wondering two things. What about Fixed Wireless. You talked a bit about a slowing net add growth rate still obviously at a really attractive level, with better price and value for you. I wondered as you get closer to your target thinking out a couple of years, do you manage this business at a high rate of speed right up to the target and then slam on the brakes? Or is there some organizational benefit to a more gradual deceleration? And then a second question related to postpaid phone ARPU, I know that you’re not guiding to it. And just wondered if you could discuss the drivers in ’24 and how they might differ from ’23? Thank you.
Mike Sievert: Sounds good. I’ll take the first one and then maybe hand it to Peter. As we said in response to an earlier question, it’s kind of too early to tell what’s going to happen as we start to get towards that initial goal for our Fixed Wireless business of 7 million to 8 million subscribers, as Jon reminded us. And right now, we want to make sure that we’re serving mainstream customers with a fantastic product at a fair price, and we start to ease our way towards that moment. But we also don’t know, as we said earlier, whether that’s really the final destination or not, whether or not there may be other models that allow us to extend past that. And so look, we’ll learn more with each passing quarter. But I think the moves we’ve made that Mike outlined, I think, well, a few minutes ago, this is the right time for them to make sure that we’re serving mainstream customers with our great product.
We’re meeting the demand appropriately and that we’re correctly monetizing it so that we’re able to continue serving customers in the best possible way. So I’m really happy with where we are. The demand for this product based on the quality of the product has just been phenomenal. And I think a lot of it now is word of mouth. Because that’s what happens when you get 4.8 million customers using this product every day at very high nearly the best in the industry, Net Promoter Scores. Well, what they do, they tell other people that they’ve discovered something great. And that just feeds on itself. So that’s a really good place to be. Secondly, unpacking ARPU? And is there anything different in the dynamics for ’24 versus ’23?
