Stitch Fix, Inc. (NASDAQ:SFIX) Q2 2024 Earnings Call Transcript

One is to continue to add value and ones that create experiences that are differentiated and personalized for each client. While some clients may rely on our service to continue to keep their wardrobe replenished and refreshed over time, and require minimal interaction with stylist, you might actually see less interaction with stylists. Other clients have been very vocal and have heard in many of the client focus groups that I’ve attended that they want to have a deeper and more meaningful interaction with their stylists and then to be looking for help getting dressed or finishing out their closet in a much more dynamic and engaged way. So in terms of what it means from an expense basis, I think it would be one where we’re not anticipating on that, because we’re going to be able to tailor that experience to the individual where some clients are going to want a deeper or more constant engagement with stylists.

And others are going to be utilizing the power of our data science and our technology in order to keep their wardrobe refresh, keep them on style and on trend potentially with less experience. So net-net, I think it will balance over time.

Operator: Thank you. With that, I see no further questions in the queue. Thank you for participating in today’s conference. That does conclude the program. You may all disconnect. Have a great day.