Sprout Social, Inc. (NASDAQ:SPT) Q2 2023 Earnings Call Transcript

Michael Vidovic: Hi, this is Michael Vidovic on for Michael Turits. Thanks for taking my question. So, just on the pricing changes you made last year, just want to get sort of an update and if you are able to kind of achieve that 10% uplift on existing logos that you talked about last year. And that was just playing as you expected it to play out?

Joe Del Preto: Yes. Michael, this is Joe. Right now, we are feeling really good about the price lifts for the existing customers that have rolled out it throughout the year. And I think it ranges anywhere from like, we have talked about, low-middle single digits to low-middle double digits. I think in a lot of the larger deals on the enterprise side, we talked about this in last quarter do it. A lot of time, it’s not so much about the price increase in these deals, but it’s bringing them to the table to maybe add more users, buy more products. And so what we are seeing overall is not necessarily an impact directly related to price uplift, but basically seeing our ability to expand in these larger accounts is bringing really interesting conversations to the table. And so we feel like overall that the pricing changes we have made especially up-market have been really beneficial to Sprout.

Michael Vidovic: Right. And if I just squeeze a quick one in here, just baked into your guidance like it’s one of your expectations sometimes like the demand environment? Is it just the same as you clearly saw in 2Q, slight improvement, or what are you expecting there? Thanks.

Joe Del Preto: So, on the demand side, if we think of the top of the funnel and what we are seeing, we talked a little bit about this in our prepared remarks. We saw a little bit of pressure, in the lower end of the business, the low value customers. I think what the strategic changes we made on the pricing side, we definitely anticipated a little bit lower new business on that front. But I think overall, from a demand standpoint, especially up in the mid market, enterprise, it’s never been stronger, right. We have talked about the 50%, uplift – 50% year-over-year increase in the enterprise business. We are talking about the ACV growth. So, I think we are really happy with what the demand we are seeing in the part of the business we are focused on.

Operator: Our next question comes from the line of Clarke Jeffries from Piper Sandler. Please go ahead.

Clarke Jeffries: Hello. Thank you for taking the question. First, just on the $1 billion plus revenue for calendar ‘28. I wanted to ask, how significant is Tagger in that number, or maybe another way of saying it is, is that a completely organic number with assets that you have today? Maybe a slight kind of detail of that no entry into any other material product categories, even if that was organic development? And then I have a follow-up?

Joe Del Preto: Yes. So, I think in our – we talked about this a little bit in our prepared remarks. There is definitely Tagger organic business, standalone business in that projection. I think it’s a little early for us to kind of predict how much of Tagger cross-sell into the Sprout will go to that number. We think that’s more upside. We will talk a little bit more at Investor Day. But for now, it basically assumes kind of the organic side of the Tagger business with upside with the Sprout cross-sell.

Clarke Jeffries: Alright. Perfect. And then Joe, reaching that 20% free cash flow margin by ‘28, I think that averages out to be maybe at the high end of what EBIT expansion you are targeting. So, just how linear will free cash flow improvement be? Would you expect this to be more back end weighted in terms of the improvement up to 20%? Any kind of color on the path there would be helpful.

Joe Del Preto: Yes. We definitely think it’s going to be more linear up through 2028. And a lot of that just has to be – has to do the way that our business has shifted up into the mid market enterprise. We have talked about this, but the unit economics of that business are much stronger, the size of those deals, and the length of those contracts are longer. And so there is a lot of upside on the free cash flow side. So, we feel like that’s a pretty linear progression through 2028 versus running the business as is and then seeing this big uptick towards the back half. So, I would expect that to be pretty even.

Clarke Jeffries: Alright. Thank you very much.

Operator: Our final question comes from the line of Elizabeth Porter from Morgan Stanley. Please go ahead.

Elizabeth Porter: Great. Thanks so much. To get on Tagger, is there any sort of overlap with the customer base, we should think about currently. I am understanding, you aren’t assuming any cross-sell and 2023 guidance. But how should we think about just the balance of benefits from the acquisition skewed to either landing more customers with this asset now in your portfolio versus the cross-sell opportunity?