Spok Holdings, Inc. (NASDAQ:SPOK) Q3 2023 Earnings Call Transcript

So that’s that. Look, your first question, we’re a public company, we’re for sale in the market every day. where interest rates have gone and what’s been kind of going on out there in the sponsor community, it’s tough sledding for those guys right now. It doesn’t mean we haven’t got calls. We’ve gotten a couple of calls. We’re not running a process right now. We’re not for sale right now. Is there an interest in the company? I can tell you, absolutely, there’s interest in the company. A company like us that has the kind of customer base we have has the kind of sales results we have and this off at time of cash is a very rare bird in the market right now. And — not many of these sponsors have an asset like this. So if they want us, come on and get us boys, but you’re going to have to pay up, okay?

Because we’ve got good things going on here at Spok. We had a great team. Morale is really high, and we’re all about executing and we’re going to execute. So if you want someone that can execute in your portfolio, maybe unlike some of the other investments, come take a look at us. But in the meantime, we’re going to do what we do, and we’re doing it well right now, and we’re very pleased with our results, and we’re very pleased with our outlook.

Operator: Our next question comes from George Melas with MKH Management.

George Melas: Vince, Mike and Calvin. Good job on the quarter again. The question is for Mike. Mike you outlined those 3 very sizable deals that you closed in the quarter. I was not sure whether those were new customers. And on the new customer side, who are you replacing? Are you replacing internal systems? Or are you replacing other third-party software providers.

Michael Wallace: Yes. George, good to talk to you. Yes, the 3 deals that I talked about were all existing customers in this quarter. So none of those were new logo. Yes, to answer your question more broadly, when we do displace somebody, a lot of times, it is internal systems that they use internally. There are some competitors out there that we typically displace. I obviously won’t mention names. But look, the reality is we’re in a position where the majority of our bookings are still to our installed base. We do have about probably 10% or 15% of our businesse’s new logo, as I’ve said in previous calls, the expectation is over the next several years as we continue to execute on the plan that we’ve talked about from an R&D perspective and are focused again on our on-premise solution as opposed to Spok as you know, being a shareholder for quite a while.

And putting new things out in the market that will allow us to get more new logo business than we’ve experienced over the past several years. So that’s really the plan, if you will, if you look out over the next kind of 2 to 3 years.

Vincent Kelly: And George, just to add on to what Mike said, we had our Board meeting yesterday, and we had some of our top sales managers in to talk to our Board. A couple of the very large deals that we got in both our Eastern Division and Western division this year were takeaways from competitors. And when we look at our pipeline, a couple of the large deals that we have from each division in the pipeline right now were specific takeaways from competitors. And I’m not going to name the competitors, but I will tell you the common characteristic of these takeaways is that these competitors are offering more what you and I would refer to as point solutions. And Spok offers the enterprise suite. So we do a lot of things. We don’t have to do a specific point solution as well as a competitor to win.