Samsara Inc. (NYSE:IOT) Q4 2023 Earnings Call Transcript

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Dominic Phillips: Yes, I mean, renewal motion was newer for us in FY 23. Given that we’re 8 years old, and we signed these 3 to 5-year contracts, the amount of renewal ACV in FY €˜23, was almost 5x, what it was in FY €˜22. So we’re learning a lot. Fortunately, we’re seeing really good renewal rates, they’re very consistent. And anecdotally, we’re seeing that as well, as we go in and replace legacy incumbents. We’re replacing some solutions that have been embedded for decades. And so we know that we can get in there and add value and would expect to continue to see strong renewal rates, and we’re doing a good job of terms and price increases, and all of those things that go into the renewal conversation. And we’re very pleased with the performance of that in FY €˜23.

Matt Hedberg: Thanks a lot, guys.

Mike Chang: Our next question comes from Kash Rangan at Goldman Sachs. Followed by Kirk Materne at Evercore.

Kash Rangan: Great, thank you very much congrats on the quarter, one for Sanjit, one for Dom. Sanjit, when you look at these customer workflows that are increasingly getting more sophisticated, there’s a lot more documentation being stored on the system, your product is getting deeper into aspects of the enterprise applications topology within your customers. So is there €“ are these workflows leading you to new product opportunities, or pricing models that could be somewhat pegged to consumption, although the word consumption is not a great thing on Wall Street these days. But regardless, what are these workflows leading you into other avenues of growth within your customer base? And one for you Dom, when you look at the growth of the company, it’s €“ and part driven by multiple vectors, but one which is new customer acquisition.

So if you want to keep up the growth rate, you got to ramp up the new customer acquisition. Is there any way and that entails obviously working capital requirements with the inventory buildup etcetera? Is there a way you could get the best of both words you could still continue to drive and growth and not have to slow down growth in order to attain the free cash flow levels that you’re capable of generating? Or is there no way around that you have to keep growing and ultimately, at some point when things to settle down way into the future that we should be able to get the scale because the inventory requirements will become smaller as a percentage of the recurring ARR base. Thank you so much.

Sanjit Biswas: Hi, Kash, this is Sanjit. I’ll take the first part, and it’ll actually link I think, maybe to the second part of your question. So on the workflows front, we are seeing great traction with the digital workflows that we offer these customers, we talked about this in the shareholder letter and prepared remarks, we saw about 110 million driver vehicle inspection reports get filled out digitally using smartphones and tablets. That was up 70% year-over-year. Digital documents, we saw about 23 million digital documents, again, use through the app. So that’s up 60% year-over-year. So we do see that as a growth factor for us driving usage engagement using these apps. And the reason I highlight that is it’s not actually tied to necessarily hardware, it’s another area of value.

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