Brad Zelnick: Thanks, Bret.
Mike Spencer: Bo, let’s go to the next question.
Operator: Certainly. We’ll take that now from Kirk Materne at Evercore ISI.
Kirk Materne: Yes. Thanks very much. I’ll add my best wishes to Bret on his next endeavors. Maybe this one is for Brian. Brian, you mentioned that the pipeline bill levels still remain healthy. I was just kind of curious, if you could talk to us a little bit about industries that are seemingly more impacted for you all due to the macro backdrop and maybe products? And kind of what’s your thought process on some of the sales elongation that you’ve been seeing? I assume that, you’re not expecting it to change anytime in the near term. But I was just wondering, if you could just talk to us about industries and products in particular that might be getting hit a little bit harder or perhaps those that are hanging in there better than others? Thanks.
Brian Millham: Yes. Thanks for the question. I think starting with the ones that are hanging in there better. Travel and hospitality was a strength for us in the quarter. Our manufacturing industry really bounced back this quarter and was very good. Automotive was very strong for us in the quarter, and energy was also quite strong. On the other side, we felt a little bit of pressure on our tech industry right now and great relationships and big customers there, but that’s an industry that we did not see acceleration in the quarter. And some of the other industries were sort of flat. Financial Services as an example, was relatively flat in the quarter. And so one of the strengths that we did have, though, I will say, is our industry clouds.
And the more investment we make in our industry cloud, we’re seeing acceleration there, very good growth in the quarter as we invest in those products, we’re seeing great penetration. We’re seeing higher close rates. We’re also seeing better retention rates, which is obviously very important to us as we think about the customer success of our base. we’re able to get deals done faster speaking to customers’ language and showing up with products that match up to their requirements very well. And I’m sorry I missed the other part of your question, if you wouldn’t mind repeating it.
Kirk Materne: Just any products that you’d call out, and we obviously see the revenue, but I was just kind of curious on a bookings basis.
Brian Millham: Yes. And I think as Marc mentioned earlier in his commentary about some of the products that get cut early in a downturn, marketing spend would be one that we see impacted fairly early on marketing automation. CEOs make quick action, and that’s a quick action, and that’s a quick place to sort of pull back on marketing. We did see less expansion on sales and service in the quarter on incremental users as our customers started to maybe do a little less hiring. Maybe they paused hiring we saw less expansion on the Sales Cloud users and Service Cloud users. And certainly, Commerce has been one where we had a great run up over the past couple of years during the pandemic, and we’ve seen a bit of a slowdown on Commerce. And so those would be a couple of examples of some of the products that are seeing a bit of headwinds in these times.
Brian Millham: There’s been kind of interesting anecdote there around commerce. In our Commerce Cloud, obviously, we have blowout numbers in Cyber Week despite lapping the pandemic, but it was interesting, commerce page views were up 14%, but commerce orders were only up 2%. So you can see not only our customers’ impact, but even the consumer behaviors becoming more measured, and we’re obviously a B2B company, but all consumer companies are seeing this right now and sort of doing more or less and a lot of people browsing for products and buying a little bit less than they did last year, which I thought was very interesting.