RingCentral, Inc. (NYSE:RNG) Q3 2022 Earnings Call Transcript

Mo Katibeh: Okay. So let me address both prongs of that. Generally, what we see is especially upmarket a more back-end loaded quarter. I mean that’s been historically true, and it’s remained. The elongated sales cycle, additional approvers, all the things that I just articulated, certainly do play into deals that one might have expected to hit in one quarter roll into the next. That’s been true for both third quarter and second quarter, and frankly, unlikely to change and it’s something that we factor in as we have got for fourth quarter and something we will factor in as we go into 2023 as well. Okay. Thank you very much. next question?

Operator: Our next question will come from Matt Niknam with Deutsche Bank. Please go ahead.

Matt Niknam: Hey. Thank you for taking the question. I know we talked a little bit about Avaya, but I am just curious, in terms of the partnership with NICE, any updates you can share in terms of how that’s faring, whether you are seeing more success with cross-sell there at the lower end or upper end of the market? And then maybe secondly, I think, Sonalee, you alluded to this, but — and I know we are several years away, but any initial thoughts can share on how you are planning on addressing the roughly $1.65 billion in upcoming $25 billion and $26 million maturities, just given where rates are today? Thanks.

Mo Katibeh: Okay. I will take the NICE question and then turn it over to Sonalee. First and foremost, I will say, we are seeing continued success in attaching contact center to our largest deals. And as part of the prepared remarks, we talked about continuing to see 60% plus of our largest deals, having contact center attached and I really think that speaks to two things. One is the pretty amazing integrations that we built as part of our UCaaS, CCaaS platform, as well as the buying behavior that we are seeing in the market where more and more especially mid-market and up customers want to buy these two products together, because it allows for a much improved end customer experience employee experience by allowing integration of both customer-facing employees and the ability to seamlessly transition customers to back-office employees think of it as a contact center-like technology, if you will.

And not really the power of the integrations that we have built and why we are continuing to see strong wins there. So with that, let me turn it over to Sonalee to talk about the second part of the question.

Sonalee Parekh: Thanks, Mo. Thanks for the question, Matt. Yeah. Of course, capital structure is always top of mind for a CFO. And in terms of the actual converts themselves, as you quite rightly pointed out, they are not due — the first one comes due over two years from now, March 2025 and the second one in March 2026. And what I would say is, if you think about the financial profile that we outlined for you today and particularly around that expansion of OP margin, which will also drive free cash flow expansion. And you think about the optionality that, that will give us in terms of how we decide to fund the business going forward. It’s really a picture of a strengthening financial profile. Today, I am really happy with the converts, because they — we don’t pay anything for them, it’s zero percent interest. But I feel like the flexibility we have to address them only gets better and we will only get better from where we are today. So thanks for the question.

Operator: Our next question will come from Tim Horan with Oppenheimer. Please go ahead.

Tim Horan: Thanks, guys. Can you talk about the overall competitive and pricing environment? Are you seeing Microsoft or Zoom or anyone else getting more aggressive or less aggressive? Thanks.