Some people adjust and some people don’t. What we do is provide that and let you do what you want with it. But when we’re giving you guidance is in our number — in our core number.And so, those are the two big drivers — we’ve already given you guidance that our service charge number is likely to go down because we’re going to offer up 24-hour grace, and we’re not exactly sure what that will mean, but we’ve taken an estimate, and we’ve given you the $550 million for service charges and we’ll update as we learn. But those are probably the big three.Stephen Scouten Okay. Very helpful, David. And then I guess just one maybe high-level kind of question. I mean, it feels like your business model is really proving itself out right now.
I mean, you’re in just a phenomenal position from a deposit perspective and you’ve diversified your loan book so much over the last few years. I guess, as you look at the environment today, is there anything you would have done differently or anything you would have structured differently, knowing what, I guess, we’ve learned since March 8th or what have you? Or do you feel like you’ve done what you would have wanted to do regardless?David Turner Stephen, I think we really — our core of our franchise are our customers and the people that work here, and we have a fabulous customer base, deposit base. We’ve said that for many, many years, even when rates were zero — virtually zero. And you didn’t see the benefit of that. Rising rates and of course, having a liquidity challenges all proves the business model out.
So, we certainly wouldn’t change that, and we wouldn’t change our focus on thinking of a customer on the right side of the balance sheet in the form of a checking account or an operating account, that’s really worked well for us. We brought on some really talented people in our company, in particular, our technology area. We brought on some very good people in the revenue areas that are doing a great job for us.And so, I just think sticking to fundamentals of banking is what we’ve done. That’s what John has asked us to do. We’re not trying to take big bets on anything. We’re just trying to keep it down the fairway. And to me, steady as she goes, has been the way and may not be flashy, but it seems to be paying off for us. And I think if we just stay on that, soundness; profitability; and growth, those are the three words John asked us to use in that order.
And if we stick to that, we’re going to have a pretty good franchise. It’s going to be less volatile than many of our peers and certainly less volatile than we used to be pre-crisis.So, I don’t see a lot of change. We need to get better in leverage technology in some areas where we’re using human capital, and that’s just — that’s on the to-do list, and we’re trying to get after it.John Turner Thank you. Well, I know it’s been a busy week for everybody. I appreciate your participation today, and thank you for your interest in Regions. We’ll end the call. Thanks very much.Operator Ladies and gentlemen, this does conclude today’s teleconference. You may disconnect your lines at this time. Thank you for your participation, and have a wonderful day.
