Operator: [Operator Instructions] Your next question is from the line of Ryan Levine with Citi. Your line is open.
Ryan Levine: Hi, good morning everybody.
Patti Poppe: Good morning, Ryan.
Ryan Levine: Hi. In terms of the dividend, are there any other regulatory items outside of the GRC that could impact the timing of reinstating the dividend with the third quarter call or some footnotes in your prepared comments? I just wanted to clarify what was being intended with that statement.
Patti Poppe: Yeah. No it’s primarily the GRC, Ryan.
Ryan Levine: Okay, great. And then on the heels of the Innovation Summit, curious your latest thinking about how artificial intelligence could impact your business both from a cost, capital or risk standpoint going forward and what work streams do you have to incorporate that?
Patti Poppe: Yeah. Ryan that innovation summit was just spectacular. We opened the doors to the future with thousands of people participated in that event from all across the globe. We have people signed in from Australia and Israel and UK and all across the country here in the US as well. We have standing room only here in California. It was very fun to see the appetite to support our True North strategy and the key enablers to a pathway to the clean energy transition and a robust gas system. It was really exciting to imagine how all those partnerships might emerge from that date. And I’m glad so many investors signed on for that day as well. But back to your question about AI. First of all, I’ll remind you that we’ve been using artificial intelligence already.
And in fact in 2019, we introduced our wildfire spread model. That’s the technology [ph] platform that helps us forecast where our highest risks are and what a wildfire spread might look like. We operationalize that artificial intelligence in 2021. And we’ve been utilizing that routinely. And that’s just the tip of the iceberg. We’re also using AI for asset health as we do our inspections and then coordinating between drone inspections and data collection. It’s very hard for humans to review photos. We take all of these images and humans can make an error, it’s a judgment. But an artificial intelligence platform that can review all of those visual images can truly automate our response and then build into our asset health plan what next might fail and be predictive in that way.
And so we’re pretty excited about the application of AI to continue our system safety efforts and our asset health. But then there are simple things, like just automating simple back office processes and administrative tasks. So we’re playing with that. And then things like customer service. And so we’re really excited about the applications of artificial intelligence. We know there’s, things to be cautious about and we’re working to make sure that any platform that we use protects our customers’ data and any kind of company secret data. We make sure that that safety exists for our data as well as our physical assets, so, much more to come in AI for PG&E for sure.
Ryan Levine: Great. Looks forward to it, I guess in terms of the DOE loan congratulations on receiving that subsidized capital. Outside of federal dollars, are there any state programs that you’re looking to tap into to help mitigate bill impact through different California initiatives?
Patti Poppe: Yeah. We have several California initiatives. So things like the California Climate Credit. We accelerated that earlier this year so that it was during the heating season to offset some of those gas charges that were so high at the beginning of the year. We have our Income Qualified Customer Assistance Programs. We call that CARE. It’s a very robust income-qualified program to help customers, who don’t have the ability to always afford their utility bill. We make sure that they’re cared for and have the energy that they need. There’s a California Arrearage Payment Program, where for example, more than 300,000 customers who were experiencing financial hardships during the pandemic, received an automatic one-time build credit in February of 2023.
