Okta, Inc. (NASDAQ:OKTA) Q3 2024 Earnings Call Transcript

Okta, Inc. (NASDAQ:OKTA) Q3 2024 Earnings Call Transcript November 29, 2023

Okta, Inc. beats earnings expectations. Reported EPS is $0.44, expectations were $0.3.

Operator: Hi, everybody. Welcome to Okta’s Third Quarter of Fiscal Year 2024 Earnings Webcast. I’m Dave Gennarelli, Senior Vice President of Investor Relations at Okta. With me in today’s meeting we have Todd McKinnon, our Chief Executive Officer and Co-Founder, and Brett Tighe, our Chief Financial Officer. Today’s meeting will include forward-looking statements pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to statements regarding our financial outlook and market positioning. Forward-looking statements involve known and unknown risks and uncertainties that may cause our actual results, performance, or achievements to be materially different from those expressed or implied by the forward-looking statements.

Forward-looking statements represent our management’s beliefs and assumptions only as of the date made. Information on factors that could affect our financial results is included in our filings with the SEC from time to time, including the section titled Risk Factors in our previously filed Form 10-Q. In addition, during today’s meeting, we will discuss non-GAAP financial measures. Though we may not state it explicitly during the meeting, all references to profitability are non-GAAP. These non-GAAP financial measures are in addition to and not a substitute for or superior to measures of financial performance prepared in accordance with GAAP. A reconciliation between GAAP and non-GAAP financial measures and the discussion of the limitations of using non-GAAP measures versus their closest GAAP equivalents is available in our earnings release.

You can also find more detailed information in our supplemental financial materials, which include trended financial statements and key metrics posted on our Investor Relations website. In today’s meeting, we will quote a number of numeric or growth changes, as well as discuss our financial performance. And unless otherwise noted, each such reference represents a year-over-year comparison. Now, I’ll turn the meeting over to Todd McKinnon. Todd?

Todd McKinnon: Thanks, Dave, and thank you, everyone, for joining us this afternoon. We want to kick off this call by addressing what’s top of mind for everyone, so we’re trying a new format this quarter. In light of the new security blog we posted this morning, we felt it was important to get the earnings release and guidance out before the market opened as well. At around the same time that the earnings press release hit the wire, we posted prepared remarks to the IR website, which contains some of my typical commentary around customer wins and other notable news from the quarter. This new format allows me to spend more time discussing the new information while also leaving more time for Q&A. I want to start by summarizing the update we shared in a blog post this morning related to the October security incident involving our support case management system.

Upon deeper analysis of the event, we determined that the threat actor obtained the contact information of our support portal users across a significant portion of our customers, including the names and email addresses of all Okta admins, except customers in our FedRAMP High and DoD IL4 environments. While this information cannot be used to directly access an Okta environment and does not include user credentials or sensitive personal data, a threat actor may use the information for targeted phishing attempts. With this more detailed information, we felt strongly that sharing this information will help our customers better protect themselves against an increased risk of phishing and social engineering attacks. We have engaged a digital forensics firm to validate our findings and currently expect that they will complete their analysis in mid-December.

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Q&A Session

Once finalized, we will share the report with customers and publicly. Now, let me address what Okta is doing to better protect ourselves from security threats. Over the years, we have dedicated significant resources towards securing our product environment. Given recent events, we recognize that we need to do more to improve the security architecture of our broader operations. That includes the applications we use, the hardware we deploy, and the vendors we work with. Over the past few weeks, we have taken several steps to further strengthen our security posture. We’ve initiated a hyper-focused security action plan by rallying the entire organization, as well as engaging with third-party security firms to fortify our team’s efforts. The stakes are high, and we will do whatever it takes to protect our current and future customers.

Bolstering our security environment is, by far, the highest priority for Okta. The job of securing the Okta ecosystem will never be done, but during this hyper-focused phase, no other project or even product development area is more important. In fact, the launch dates for the new products and features that we highlighted at Oktane last month will be pushed out approximately 90 days. The exception being Okta Privileged Access, which becomes generally available this week. Now, turning to our Q3 results. Top-line metrics were strong. We continue to experience particular strength with large customers. Similar to the past few quarters, our fastest growing cohort was customers with $1 million-plus ACV with growth of over 40%. It was also a strong quarter for new and upsells across our public sector vertical.

We also produced record non-GAAP operating profit and record free cash flow in the quarter as we continue to demonstrate the leverage in our model. In other news, we’re thrilled that Jon Addison, who has been our Interim CRO since the start of this fiscal year, has been appointed to the permanent position. With Jon’s appointment as CRO and our continued confidence in the go-to-market leadership team, we have closed the search for a President of Worldwide Field Operations. Okta is driven by our vision to free everyone to safely use any technology. The measures we’re taking to increase the security of Okta and our ecosystem gives us confidence in our ability to move forward. We will come out of this even stronger because Okta is the only modern platform for neutral and independent identity access management, governance, and now privilege access.

Before turning it over to Brett, I want to thank our employees for their tireless efforts. I want to thank our customers and partners who put their trust in Okta every day. I also thank everyone who supported us at Oktane last month where we had over 4,000 people at the live event in San Francisco and over 19,000 viewing online. Now, I’ll turn it to Brett to walk you through more details of our financial results and forward outlook.

Brett Tighe: Thanks, Todd, and thank you everyone for joining us today. The actions we’ve taken over the past few quarters to drive efficiencies in our cost structure continue to yield impressive results. I’ll review our third quarter results and our outlook, but first I’ll start with some commentary on the macro environment. Macro headwinds, while stabilized, continue to impact our business. Metrics that we use to gauge the macro environment, such as contract duration, average deal size, and pipeline mix, were largely consistent with what we experienced in the first half of the year. Separately, we published the advisory regarding the recent security incident on October 20th, which was 11 days ago in the quarter. While business at the close of the quarter slowed somewhat, our overall financial performance in Q3 was strong.

Turning to Q3 results. Total revenue growth for the third quarter was 21%, driven by a 22% increase in subscription revenue. Subscription revenue represented 97% of our total revenue. International revenue grew 20% and represented 21% of our total revenue. FX had a minor impact on total revenue growth, but was a 2-point headwind to international revenue growth. RPO or subscription backlog grew 8%. The general shortening of contract term lengths signed over the past several quarters has impacted total RPO growth. Our overall average term length remains just over two-and-a-half years. Current RPO, which represents subscription backlog we expect to recognize as revenue over the next 12 months, grew 16% to $1.83 billion. Turning to retention. Consistent with prior quarters, gross retention rates remained strong in the mid-90% range.

Our dollar-based net retention rate for the trailing 12-month period remained strong at 115% and was driven by both upsell and cross-sell activities. Similar to the past few quarters, macro-related pressure resulted in smaller seed expansions than in previous years. We believe this trend will persist in the current environment. The net retention rate may fluctuate from quarter-to-quarter as the mix of new business, renewals and upsells fluctuates. As I’ve noted previously, we’ve experienced a macro-related shift in our business mix to more upsell and cross-sell versus new business. Before turning to expense items and profitability, I’ll point out that I’ll be discussing non-GAAP results unless otherwise noted. Looking at operating expenses.