nCino, Inc. (NASDAQ:NCNO) Q4 2023 Earnings Call Transcript

Josh Glover: I think in general, it’s just a little bit more scrutiny. — potentially where any financial institution might have a preapproval of delegated approval. They may say, hey, listen, this to the Board. You may have an initial look with the CFO in different times, and now they want to do a lot deeper business case. We’re happy to have those conversations because we’ve had those business conversations for years, and we know that the business value that we provide is going to stand up, but it impacts timing. Relative to difference in segment market to market, look, I think as banks and credit unions and IMBs are all navigating this because they’re all out in the market dealing with this uncertainty. I wouldn’t draw any big generalizations at this point. And we might have observations as this continues to play out, but it’s just generally the customers we serve.

Ken Suchoski: Okay. All right. That’s helpful. And I think you guys called out a 7% impact to RPO growth, and I think that was due to renewals slipping out of the quarter. So any sense of when these deals might close? Should we expect a strong kind of fiscal 1Q, fiscal 2Q, RPO number? And then just taking a step back, RPO grew 3% year-over-year this fiscal year. The OpEx growth in the business is slowing, margins are moving higher. So can you talk about your confidence in revenue growth remaining robust as we move throughout the year and in fiscal year ’25?

Greg Orenstein: Yes, Ken, on the 7%, it was really just Q4 over Q4, we had substantially higher renewals last year Q4. And just based on timing we did not have as many this Q4. And so it wasn’t anything moving. It was just from a timing perspective, it was a tough compare, which equated to that 7%. As it relates to RPO, we don’t run the business to RPO. I think as we’ve previously discussed, it’s really an output of our operations. Last year was a big RPO year, particularly with renewals, as I just mentioned, in Q4. But ultimately, it can be lumpy. And so, as we’ve discussed, I think, going back to our IPO days, just take that into account as we disclose that number.

Operator: Thank you. Our next question comes from Brent Bracelin with Piper Sandler. Your line is open.

Mauro Molina: This is Mauro just jumping on for Brent. I’ll just ask one, and it’s around the Insight 2023 conference. So how important is that conference in sort of driving new bookings activity? And obviously, we’re still a ways out from the conference date. But have you picked up on any relevant data points as to how interest to that event is trending just in light of the environment that we’re in?

Pierre Naude: Yes. Thank you. We’re seeing actually quite a high level of interest increased over last year. Due to that volume, we had to move it to Charlotte. So I feel very confident that we’re going to have a great conference. Nobody sells and see no better than our customers. And when you bring protect together with our installed base, people have been with us for a long time. And they see that energy and the positive feedback from customers not only on stages, but actually in more settings around casual settings and informal settings, and they can speak to them directly. That is tremendously powerful. And we, every year, I see a tremendous output from that conference. So we’re glad we’re going to have it. Volume is up for us, interest is higher than ever before. It may be our largest conference ever.

Mauro Molina: It will be.

Josh Glover: It will definitely be. I would just remind you, it will definitely be the largest conference ever.

Operator: Thank you. Our next question comes from Brad Sills with Bank of America. Your line is open.

Adam Bergere: This is Adam Bergere on for Brad Sills. Just a quick housekeeping one. Could you just explain or give some color around the delta between RPO and CRPO? And just any changes to duration or the impact duration might be having on those metrics?

Greg Orenstein: Yes. From an RPO perspective, again, up 3% year-over-year. The less than 24% was up 18%. As we noted, there’s tough compare on renewals, the 7% headwind, as we talked about, just based on timing of renewals and then the 1% FX headwind. And then again, we talked about a few large deals slipping, which obviously would have impacted RPO had we — had they come in, in Q4.