National Vision Holdings, Inc. (NASDAQ:EYE) Q4 2022 Earnings Call Transcript

Taji Phillips: Great. Thanks for the information.

Operator: One moment for our next question. Our next question comes from Dylan Carden with William Blair. Your line is open.

Dylan Carden:

Reade Fahs: We cannot hear you. I’m sorry, Dylan.

Dylan Carden: Can you hear me now?

Reade Fahs: Barely, but go ahead. We’ll try.

Dylan Carden: Sorry. I’m curious how you’re thinking about the lapse in SNAP benefit as it relates to your guidance, as well as timing around lapsed customers who deferred the purchase in 2022 kind of coming back in ’23? Can you hear me?

Melissa Rasmussen: Dylan, can you repeat your question, please?

Dylan Carden: Yes. If you can’t hear me, maybe I can take it offline. I’m just curious about the lapse in SNAP benefit as it relates to your guidance and how you’re thinking about that, and then, lapsed customers in 2022 coming back to the business in ’23 kind of what the expectations are there?

Reade Fahs: Yes. It’s regarding the SNAP benefits, it’s another pressure on our lower-income, uninsured customers. But it’s — they’ve been pressured on a variety of different fronts. So, it’s just another — it is another headache there we do not think it’s going to have a dramatic impact on us. And then, in terms of lapsed customers, things — in terms of the percentage of customers who are new versus repeat has remained pretty constant.

Dylan Carden: Okay. I’ll save my other one, just I have a bad signal here, for offline. Thank you.

Reade Fahs: Good. Thank you. It is a little hard to hear you. So, thank you. I hope you got that. Good.

Operator: And I’m not showing any further questions at this time. I’d like to turn the call back over to Reade for any closing remarks.

Reade Fahs: Good. Kevin, thank you so much. And thank you very much for everyone who joined the call. Thank you to our shareholders and stakeholders for your ongoing support. And we look forward to speaking to you again when we report our first quarter results. Thank you, all.

Operator: Ladies and gentlemen, this does conclude today’s presentation. You may now disconnect, and have a wonderful day.