monday.com Ltd. (NASDAQ:MNDY) Q2 2023 Earnings Call Transcript

Operator: Next question comes from Brent Thill with Jefferies.

Brent Thill: The magnitude of the beat was great. You actually raised the guidance more than the beat. I’m just curious if you could maybe characterize the strength that you’re seeing? Where you’re seeing it to raise the guidance more than you actually saw a flow through? And I had a quick follow-up.

Eliran Glazer: Yes. So based on — just a well reminder, we beat revenue by $7 million and with the help of also the FX dollar versus the sale she was very strong. It’s also contributed to the fact that we are healthy on our cost side. So the combination of the new product that we have, the momentum that we are seeing together with the disciplined and efficient spend that we have as part of a Monday playbook, provide us with comfort to increase the guidance for the end of the year and to achieve these numbers.

Brent Thill: And when you think about for CRM, the type of price uplift that you’re seeing in some of these deals, is there an average? Or when you think about the monetization, ultimately, what do you think this looks like in terms of the additive nature to what you’re seeing already in the core platform?

Eran Zinman: Yes, Brent, this is Eran. So I think it goes two ways. One, as I’ve mentioned, we see new users using those additional products. So that’s additional seats that we didn’t have before. In addition to that, the CRM product has higher pricing per seat. And we’re going to experience with that. We’re still below the market average. So there’s more room to increase those prices. So I think both in terms of the individual pricing for product and also the potential and having more seats for a company, those two factors as a major upside to increase the average ACV of our customers.

Operator: Next question comes from George Iwanyc with Oppenheimer.

George Iwanyc: Maybe digging into the competitive environment, are you seeing any differences in use case expansion head-to-head competition? Any signs of tool consolidation within either across departments or across divisions?

Eran Zinman: So I think it’s pretty much aligned with what we mentioned before. As a reminder, 70% of our deals will see 70% no competition at all [Indiscernible]. I do want to mention that in terms of the vertical products, we are seeing new competitors in the CRM market, we see new competitors such as Zoho CRM and hotspot and a little bit of sales force and in the debt to, we are seeing new competitors. I think that’s another part of the fact that we address new audiences and seeing those vertical tools turning deals, but still not one significant competitor or anything that has any impact on the business, still pretty much aligned with before.

George Iwanyc: And maybe in CRM, when a customer is already using Salesforce, are you seeing your deployment in parallel with Salesforce? Or do you see some of the opportunity actually with smaller customers to take over the overall account.

Roy Mann: It’s Roy. So we definitely see ourselves alongside sales force, and we have a lot of those deals. Even it’s our #1 integration, to Monday, sales force, and we do a lot of deals together. So — and definitely, this is the strategy going forward when we go to larger companies is to be like something that completes for us and built around it to connect the rest of the organization to the CRM rather than displace them at all. So what we do see is like on the small mid-market there, we see that we compete with other CRMs that have graduated from the very simple ones and the rigid ones. And when they’re looking upwards, they see us as one of the only solutions that they can really customize to what they need, and that’s a big part in CRM to be able to make it your own.