Matterport, Inc. (NASDAQ:MTTR) Q3 2023 Earnings Call Transcript

Doing that together has created a lot of positive goodwill in our customer ecosystem, and it shows in the results that you’ve seen here in the quarter, we expect that to continue.

Yun Kim: Okay. And then I have one final question for JD. We saw a pretty good sequential uptick on NRR, I’m assuming a lot of is driven by the price increase. Where — should we expect the NRR to stabilize here going forward, given the pricing increase providing the tailwind?

JD Fay: Generally, yes. About half of the improvement in the expansion rate was due to growth with our existing subscribers, and on a, call it, non-price adjusted basis, which is great to see, customers are accessing the platform more and expanding their library of digital twins and so forth. And then the other half of the impact was from the price increase, as you noted. And I would expect that those trends to be largely consistent in the fourth quarter.

Yun Kim: Okay, great, thank you so much.

Operator: Thank you. And the next question comes from Joshua Tilton with Wolfe Research.

Unidentified Analyst: Hi, this is Luke on for Josh. Just a quick one for me, just the comments in the prepared remarks about the price per month you’re able to charge for some of the larger enterprise customers, very encouraging, I just wanted to — what features are those customers leveraging that you’re able to charge those rates? Thank you.

RJ Pittman: Sure. First and foremost, in the enterprise, they’re mostly associated with larger and more complex facilities. And, so part of that pricing is driven by the sheer square footage. We’re talking about properties being scanned in the range of 50,000 to 500,000 square feet and larger. And we have long had pricing that is determinant based on the size and complexity of spaces alone, and we’ve continued to evolve that over the course of the last couple of years. So that’s driver number one. Number two is a suite of enterprise essentials, that includes anything from workflow integrations into other project management, software systems and solutions to our existing enterprise applications, single sign-on enterprise security, and multi-user access control, all of the types of things that are required to integrate safely and in a scalable way the enterprise solution that is typically adopted by more than one user, right, so when we move into enterprise to have work groups, it could range from 10 users, 25 users, up to 100 of users on the platform, all working and collaborating around one of these very large digital twins.

And so these work group capabilities and enterprise sort of infrastructure and support capabilities are non-negotiable in the enterprise arena, and so we have been building those and expanding the portfolio of that offering over the last couple of years, and that’s what drives the higher price points for these kinds of spaces.

Operator: Thank you. And the next question comes from Elizabeth Porter with Morgan Stanley.

Unidentified Analyst: Hey, this is [Chris Pena] (ph) on for Elizabeth Porter. Thanks for taking our questions. I wanted to ask how your pipeline has been impacted by some of the industry partnerships, maybe more specifically the Autodesk one. You obviously expanded it most recently by becoming that premium partner, so clearly something is working well there, so just wanted to get a bit more color on what the impact has been so far?

RJ Pittman: Absolutely. These are critical partners for us, and we’ve mentioned a few of them on the call, Procore and Autodesk, two stalwarts in the construction and architecture and design industry. And in both cases, pipeline has been very healthy, we’re going to be moving into more co-marketing, and even co-selling arrangements for some of these partners, and that obviously is germane to continuing to expand a healthy pipeline. We’re seeing great results from these expanded partnerships in the quarter, nothing specific to report yet, but moving all in the right direction. One of the other parts that’s really important is, once you become a partner, that represents a great opportunity and a gateway into a much larger ecosystem.

The second part of it is, creating the awareness that these integrations exist, and what we have found is that through some of our own marketing efforts in the quarter, making these customers of our partners aware of the Matterport integration coming straight from Matterport to be very effective because the integration now is straightforward, and they can be up and running with Matterport plus any Autodesk piece of software or Procore’s program management software in a day. And so the further we push that success and that awareness out in the market, we think we’re going to continue to accelerate our pipeline growth.

Unidentified Analyst: Got it. That’s very helpful. And then on Genesis, you talked about the beta being over-subscribed, but just curious what some of the early customer conversations there have been so far that I’ve gotten them so excited about it?

RJ Pittman: Yeah, I mean, this program was built around kind of a simple philosophy, which was, let’s go in and take a look at what are people doing once they digitize a building, once they transform it into a Matterport digital, we’ve got all kinds of tools for measuring, managing, exploring, analyzing, tagging and labeling space of any kind, and how can we help those customers do that job more efficiently. And what we’ve learned is, there is a great commonality [Technical Difficulty] that people are taking that we could solve automatically by just using our AI capabilities right down the fairway and eliminate some of the work — if not a lot of the work that they do it by hand. And so that requires time with our customers going back, [Technical Difficulty] how we would approach design, develop and deploy the next wave of features for our customers.

So you could imagine after people have taken 200 million measurements, you know, the manual way, after the digital twin is created, you go in and take measurements by hand with our point and click software, that you will now be able to get all of that, not just a single measurement, but every room, every floor, the entire building becomes a 3D blueprint for you [Technical difficulty], this is saving hours of time and effort to do these kinds of things manually, but we’re also getting smarter about it, automatically identifying the type of room that it is. So in residential, bedrooms, kitchens, bathrooms, living rooms, dining rooms, all automatically, and even being able to identify the furnishings and the objects, and the fixtures in the room or in the property at large.

And doing this all also fully automatically at the click of a button creates not only great convenience and huge efficiency gains for our customers, but it also creates a new layer of data by having all of that insight, all of that metadata about a property down to the fixtures, we can then run another set of algorithms on it to generate insights and give you these customized property reports that would top some of the best appraisals that you’ve seen out there in the industry. So we’re going to be compounding this value proposition with our customers and continuing to expand the value on our journey of value-driven growth for the company.

Unidentified Analyst: Excellent. Thank you for taking the questions.

Operator: Thank you. And the next question comes from Bracelin at Piper Sandler.

Unidentified Analyst: Perfect, thank you for taking the question. This is JR on for Brent. Just a quick one follow-up on property intelligence beta, anymore color you can give in terms of framing the scope of the beta release, more in terms of how broad spread it is? Thank you.

RJ Pittman: Sure, we’re managing it carefully because it’s a lot of data. A single customer might represent hundreds or even thousands of digital twins and the kind of feedback that we’re getting from them, which is essentially running all of this AI, all of this intelligence software across their existing digital twins, this is the great thing about it as well. You don’t have to go back out and re-digitize space to get the benefits, all of this new data science. In fact, we’ve gone back and run our new property intelligence capabilities over scans we’ve done eight years ago, and it’s really fantastic that it brings a whole new set of insights to life. But because it’s a very data-intensive exercise, and we’re getting such volume feedback, we really want to make sure that we prosecute it in the most straightforward way possible and we’re seeing great energy and great feedback from our customers to really just help them fine-tune to make it as easy as possible for them to use.