Operator: Our next question comes from Manav Patnaik with Barclays.
Unidentified Analyst: This is Princy Thomas [ph] on for Manav. Can you assess where you are in regards to the investments made to date around digitization, the impact on the business and what’s to come. Specifically, I know PowerSuite cloud back office is supposed to accelerate growth and productivity. I want to just get ideas of impacts around Gen AI and how Man is positioned to benefit with the New Human Age lab?
Jonas Prising: Sure. Yes. No, as we mentioned in our prepared remarks, towards the end of this year, we will have substantially all of our major markets on our global PowerSuite platform. And so where that brings us in our digitization strategy is that we have common websites across the world in all of our major markets. We have the same front office platform in all of our major markets. We’re working on back-office cloud-enabled applications as well, so that we are creating a global back office infrastructure also. And those are investments that we’ve been making over a number of years and the implementations have gone very well. It’s difficult in the service business, where you operate in so many different countries and operating environments to implement one application suite that is then being deployed at scale.
We feel very good about the work that we’ve done here. But most importantly, we feel very good about the opportunities that this gives us both to generate data and insights to drive accelerated innovation but driving growth initiatives as well as driving productivity through recruiter efficiency and having the best-of-breed tools for our recruiters and our frontline people should really give us some very good growth opportunities going forward. But Jack, maybe you want to give a little bit more color in terms of the size of the investments and where we are in the cycle of those investments.
Jack McGinnis: Yes. No, we’d be happy to. Yes, Princy, I would say we feel really good about how those investments are paying off for us so far. So there is — we’ve been talking about the front office implementation for the last couple of years in those markets, where we’ve implemented early. We then move into adoption of the recruiters, where we look at the adoption KPIs and we feel really good about the progress we’re making and we know that’s going to increase our recruiter productivity and we’re seeing that in the markets where we’ve implemented early. So we feel good about the return on that investment. You’ll see that clearly in a more pronounced way when we get more operational volume and operational leverage back into the business.
And typically, as Jonas said on that front office, we’re at the very end of that process by the end of 2023 with 75% majority of our business on that front office system. As we look at across, we’re also doing implementations in other parts of the business. The back office is something you’ve heard me talk about in the past as well, another cloud-enabled industry-leading platform that we’re in the process of putting in, going live on 5 countries. We continue very phased rollouts there. And we feel really good about the additional efficiency that, that’s going to give us into the future as well. So that will continue for this year and we’re going to move more from the front office to more waves of back office which will continue through ’24 and ’25.
And we’ll start to see the benefit of that really come through nicely in our operational efficiency as we get into ’24 and move forward. And you’ll see it in the front office more immediately but you’ll see it in the back office metrics as we move more from the end of ’24 into ’25; so a little color on timing there. And I think that covers the main area that you were looking for.
Unidentified Analyst: Yes, it does. And then for my follow-up, can you provide what you’re seeing is the keep up and takes for your regional performance and outlook, specifically France. But can you also unpack by month for the quarter and what you’ve been seeing for the first 3 weeks of July?
