MakeMyTrip Limited (NASDAQ:MMYT) Q3 2024 Earnings Call Transcript

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Rajesh Magow: Sure. No, so the specifically on international travel, we have seen actually momentum on our business on packages side for sure. Like I was mentioning earlier, I think its part of the script as well. And because we were expecting, I mean, two quarters ago, the recovery on outbound was relatively slower. And we were expecting that to sort of pick up at some point, and it has picked up in this quarter. And that is on packages. It’s also on international hotels. We have seen similarly for flights as well. And in fact, what also adds to this international travel momentum is the, as I was mentioning, even in this script, the announcement that happened on either the direct connectivity, solving for direct connectivity, like the three examples that I gave, and similarly for making the visa, easier and smoother and convenient for people.

That definitely sort of helps because then there is a comparison point with the domestic, sort of comparable destination versus and short haul outbound destination and then you end up taking the call. And the fact that the outbound travel was slow, was a little sort of slow to pick it up and get back to pre-pandemic level. It has now reached to pre pandemic level because of demand coming back. In terms of channels, we see it, a large part of it is coming from our holiday’s packages business this quarter. Standalone bookings, not necessarily packages with respect to hotels or flights, our B2B channel also contributes. In fact, pleasantly surprised with the contribution coming in from there as well. Besides the B2C, which is the regular sort of channel which when we see the demand coming back on an overall platform in terms of traffic growth, all sort of products and services we have on our platform get benefited out of it.

Vijit Jain: Got it. Thanks, Rajesh. I’ll jump back into the queue.

Vipul Garg: Thanks, Vijit. The next question is from the line of Sachin Salgaonkar of Bank of America. Sachin, you may please ask your question now.

Sachin Salgaonkar: Thanks, Vipul. Congrats again for a fantastic set of numbers. I have three questions. First question, just wanted to understand on pent up demand versus actually demand where consumers are traveling a bit more. And clearly when we look at this quarter numbers on a base of 36% growth, you guys are showing more like a 27% Yoyo growth. It does indicate that while the pent up demand is behind, the growth is strong. So the question out here is, and I know it’s difficult for you guys and you guys don’t give a guidance, but should general growth for the sector continue to remain strong in next 12 months to 18 months? And if you could help understand what are the, some of the drivers in terms of are Indians traveling a lot more than before or has something changed which is leading to that growth? And a related question is, of course, any color you could give in terms of how this upcoming quarter is trending, that would be helpful.

Rajesh Magow: Yes, Sachin, so thank you firstly, and I would actually say two factors. And I would stay away from saying whether it is 6 months or 12 months or 18 months, but two fundamental factors from an outlook standpoint, we feel clearly that seems to be happening and one is on the demand side and the second one is on just the overall improvement of the infrastructure. On the demand side from a consumer behavior standpoint, we certainly have seen now there is a pattern that is emerging where the frequency of breaks that the consumers were taking earlier is definitely going up. Point number one. Point number two, which to my mind is a fundamental change. Point number two is that we’ve also seen some new use cases that are sort of emerging which is also adding to the regular standard use cases for travel.

So when I say use cases, it’s effectively purpose for travel. So purpose for travel, for leisure, for pilgrimage, for visiting family, etcetera, was a standard purpose for travel or for work. But we have also seen now new use cases more and more emerging. And specifically in the echo space, we are seeing alternative accommodation, getting benefited out of it. Are the celebration use case of the milestone sort of celebration use case in the family with the friends, extended family, group travel, trying to celebrate, whether it’s a birthday or an anniversary or some other family milestone and getting together and sort of doing the celebrations, etcetera, more than what used to happen in the past? So these are the two consumer demand side on the behavior, on the buying behavior of travel or spending more on travel experiences clearly are emerging that we can see.

And on the other side, I would say from an overall outlook standpoint that the infrastructure improvement and the expansion is definitely going to add more because more and more we make it smoother, easier and convenient for the travellers and also develop infrastructure in the new destinations. We’ve started creating huge amount of awareness, for instance, of nearby destination to any key destination, and we’ve seen demand picking up on those destinations. Now, tomorrow, like I was just mentioning in the script, the spiritual tourism. Now if that picks up, let’s say the Ayodhya event, which is likely to happen because there’s also an infrastructure development that has happened in that city, I see no reason why people, more number of people would want to sort of travel and experience for some of these new destinations which they had not really explored in the past or the use case earlier was going for offering for prayers and sort of hardcore pilgrimage use case.

It might just be an experience emerge into a new, sort of use case where people would want to go visit these destinations more for historical reasons, right. So, so I would say these are the two big factors that I think are more permanent in nature than temporary, as we’ve sort of seen the pattern emerging, and that should help the outlook or the growth outlook for travel and tourism industry going forward. So that that would be my take on it, Sachin.

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