MakeMyTrip Limited (NASDAQ:MMYT) Q3 2023 Earnings Call Transcript

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Aditya Suresh: Thank you, Vipul. I have a few questions. First question was just on the competitive dynamics which you mentioned. Can you elaborate a bit about kind of what’s happening in the air segment in particular with Tier 3 getting kind of a new lease of life perhaps? So can you maybe speak about that a little bit and I do kind of note that your customer inducing cost, it could have marketing spent that it’s kind of come down, but in absolute terms is still a fairly chunky number, in particularly in an environment where somebody competitors maybe kind of challenge for funding, at least the conditions are a bit tighter. So can you speak a little bit about that? One is the competitive intensity in Air or Cleartrip, et cetera? And two is, I think, part fiscal ’24 fiscal ’25, are you sticking with this 5% to 6% as growth of gross bookings as a guide? Or is there any kind of absolute kind of numbers I think about this as well?

Mohit Kabra: Aditya maybe I’ll take the second part. And I’ll invite Rajesh to kind of share more color on the first one. But on the second one, it may not be kind of, in the kind of growth situation that we are, it may not be kind of relevant to kind of look at absolute number per se, and therefore, looking at it in terms of a percentage of spend might be a better way to kind of look at it? And yes, we do kind of expect this to remain in the 5% to 6% range going forward as well. I just invite Rajesh for the first one.

Rajesh Magow: Yes, sure. Happy to happy to Mohit. Aditya to your first question, I think couple of first, important points, I just wanted to remind you and everyone. I think we should always keep in mind that our market share on domestic flights, as we’ve been sort of reporting out, is pretty healthy, we are at about 30% market share of the total market. And also the fact that for whatever it’s worth the flight product for us has been fairly matured. And we continue to keep innovating, as I was also trying to highlight some of those unique features, that pretty much every quarter, we will end up sort of launching and that helps the customer confidence, that helps us becoming the first choice in the market and has been the case for a while.

And that’s precisely the reason no matter what the competitive dynamics might be in the market, we’ve been either gaining share or has been able to stabilize right around 30%. I think these are important points because I think they get lost in the noise often ideally. From our point of view, we’ve seen they actually work beautifully well, when it comes to the repeat rate over a period of time, the stickiness really come to your platform, if you continue to keep delivering the promise on the product side. Now as far as the sort of specific dynamics on every quarter of who’s doing what and all that, frankly, I’m not sure that sort of you know, we’ve watched the competition. We obviously look at the competition very, very closely, et cetera, but we are not necessarily obsessed by of what’s happening, specifically for a particular — on a particular day of what kind of discounting that is happening and so on.

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