It says avoid eating when it’s dark, you need to fast for 12 hours, and it also says I have a very interesting clock polymorphism here now in my DNA. It’s been associated with “night owl” . So maybe I should go to bed a little later and get up a little later, maybe adjust my schedule, my work schedule. And then for labs, the same thing. I should focus on LDL, ApoB levels, okay, great, tell me other things to do, how to do that. And then when it gets to dementia, it says to decrease your chance of getting dementia you should focus on improving your omega-3 levels. So I think I remember my omega-3 level was off in my last check, but I’m just going to ask the model, what is my omega-3 level? Because remember, it has all of my data, those potentially millions of data points.
And while I’m thinking about that, okay, it is low here. So then the next question obviously is, should I take a supplement for this? And what other supplements should I take? Why stop at omega-3, it has all of my data. What should I be doing specifically for me? It says, yes, I should be taking an omega-3 supplement, and I’m going to take it. I’m motivated right now. I don’t want to get dementia and have these diseases. And as far as other supplements, it looks like vitamin D, zinc to reduce DOMS, okay, well, what is DOMS. This has all of the Internet’s information, not just my specific information. And now I’m thinking, I don’t have an omega-3 supplement, but I’m going to have dinner, so what foods are high in omega-3. And I see here that DOMS stands for delayed onset muscle soreness, good to know.
I think fish are high on omega-3. There may be some other things, why guess, let’s just ask the model. Great example of the long tail we talked about. And it says, yes, salmon, mackerel. I love salmon. So give me a good salmon recipe, right? I’m not going to ask my doctor this, but also give me a shopping list. Again, I could go on and on with this AI. And in fact, I have. I’ve played with this an incredible amount because it’s a wealth of information. I can learn so much about myself, like what to eat, how to exercise, my risk factor for scary diseases, and the conversational rabbit holes of the long tail, like Joe mentioned, that I can go down that we expect to really drive increased platform volumes for LivePerson. This is basically like having a doctor in my pocket, except it’s one that knows all of my DNA, my blood work, my history, everything about me, and it’s not going to get irritated when I ask for a salmon recipe and shopping list to go along with it.
Just to be really clear, though, the way that this is going to work initially is that there’s going to be a human between the AI and the patient, so the patient can ask a question or a provider can ask a question of the AI as well. And the answer is going to come back, and then that provider decides whether to send it to the patient or to edit it and send it to the patient, but in either instance, it’s going to be providing feedback to the model and further training for the model as well as giving this recommendation to the patient. So you can see it’s going to be not just a massive upgrade on the quality of recommendations that truly personalize to the level of DNA, but also to efficiency. It’s going to be a massive time savings for a doctor who doesn’t need to look up someone’s omega-3 level, look up a supplement, calculate a 10-year heart attack risk and, of course, give a salmon recipe with a shopping list.
