Robert LoCascio: Thanks, Joe, for your insights into what we’re doing with our AI and using large language models and beyond that. I want to now bring Dr. Matt Dawson to speak about our AI health care initiatives. As many of you know, health care is a $4 trillion industry, or I’ll say, problem. And alone, I think this market is ripe for transformation by AI. As such, we acquired WildHealth last year, brought in our health care offerings. And Dr. Dawson is WildHealth’s Co-Founder and CEO. He’s — a little background on him. He’s a published scientist, accomplished entrepreneur, started 5 or 6 businesses. He’s won National Awards for innovation. Additionally, he developed a medical education app and podcast which touts millions of listeners and users.
And WildHealth, the reason we bought them is they’re based on an AI platform called Clarity and which analyzes millions of data points from a patient’s DNA, their blood markers, their gut, the biodata of wearables. And then they correlate that using machine learning, then give outcomes that are better than anything that’s been out in the market before, things like diabetes. I mean they’re solving diabetes on the scale that has not been seen before. And Matt will explain how the machine-based portion of bringing that data together, injected into a large language model, how it can change the trajectory of a broken business model of health care, and allow health care to be delivered to millions of people in a way that is radically different because precision health up to now was really for athletes.
So we have some of the biggest professional athletes on our platform and CEOs and people like that. But we can deliver that level of accuracy and precision in health care to everybody. So with that, I’ll turn it over to Matt to give us some perspective and show us a little bit of the platform.
Matthew Dawson: Thanks, Rob. So I’m really excited to show this technology and how it illustrates some of those points that Joe mentioned before about the long tail. But first, I want to quickly explain the health care vision and big picture. Our vision, WildHealth and LivePerson together, is to take the highest quality health outcomes in the world and scale that to millions of people. We’re already creating those outcomes because we have the most precise and personalized data in the world. As Rob mentioned, we built the world’s first and only true AI-driven precision medicine platform, called Clarity. And now Clarity in and of itself is really a game-changing technology, as it combines potentially millions of data points from 700,000 unique genes and blood biomarkers, microbiome data, phenotypic data, subjective feedback from patients and even data from wearables.
And it takes all of that precise data and it generates a comprehensive report on how to fully optimize someone’s health. So this is really a blueprint or a personalized playbook for an individual. It shows the specific perfect diet for them, the perfect exercise program for them, what supplements will work for them, what medications may or may not work for them, and even what diseases they may be most at risk for in the future and what are we going to do to decrease that risk. So as Rob mentioned, this has led to incredible results such as reversing diabetes and prediabetes in 48% of our patients who have those disorders. You can compare that to 3% of patients in traditional medicine who have their diabetes reversed because of the smaller amount of data that they have, 3% versus 48% because of the personalized precision data.
