So it’s not, wasn’t about, moving voice calls to messaging. Yeah. That was the kind of inning one many years ago. It was moving that to automation so we can get them scale to have more conversations. So I think what it should show is that we’re starting to diverge from the concept that we’re channel of messaging or people say chats sometimes that we are really moving into, very high quality AI and there’s more we’re going to do in that area. And I think that that’s what we’re seeing in the market today. I feel very good about the demand in the market because we’re driving costs out of the, the businesses. So
Siti Panigrahi: That’s great. And then how do you characterize the competitive landscape right now?
Rob LoCascio: It’s really you still have like the, the cha the voice providers that are out there. And then you’ve got the CRM players like Salesforce and once again, we’re integrating with them. One of our, one of our strategies now we’ve been sort of a walled garden, although our platform’s open, you can other AI can live in it. We’re very integrated into things. I think we’re really thinking about now is how do we take our AI and run it over a Genesis platform? How do we run it over five nines? How do we run it over these voice platforms because maybe they’ve got relationships there and instead we got to take them out. Why don’t we run over those platforms? So we see them, we’re going to see them more as cooperative. Like I give an example in Twilio, which obviously they’ve got a contact center product flex where in their marketplace now with our voice-based product and people are integrating that into some of the Twilio flows.
So, we kind of are starting to evolve ourselves beyond the walled garden into more of a platform for AI and then you can do it on our platform. You can do it all for our platform. And that’s really where we’re moving now.
Siti Panigrahi: That’s great. Thanks for the color.
Operator: Thank you. Our next question comes from the line of Zach Cummins from B. Riley Securities. Please go ahead.
Zach Cummins: Hi, good afternoon. Congrats again on the quarter and then thanks for taking my questions. First question for me is, is there really any sort of change into the go to market focus for your enterprise sales force at this point? Are, is there more of an incentive to, to focus on these larger customers just given the higher payoff to begin with and the potential upsells over time? Just curious if there’s been any sort of involvement in that, in that strategy, just given the current macro conditions. S
Rob LoCascio: No, it’s been the same. If you don’t remember, we, we kind of, we went up to the enterprise and we kind of abandoned the small business market. So we’ve got the mid-market and, and the enterprise that we’re focused on. We do our best work there. It’s, it’s very hard to, sell seven, eight figure deals into those customers. We do it well, we’re renewing them, well, we’re becoming critical like the tier one for them. So I think as a company, we get most excited when we get most excited when, the largest banks in the world and telcos and airlines are like, you’re critical now. You’re carrying 40%, 50%, 60% of all of our customer engagement. We want you guys to be like something even better. And they’re pushing us now as a company to be a better company, which is exciting.
