Lightspeed Commerce Inc. (NYSE:LSPD) Q1 2024 Earnings Call Transcript

But generally speaking, we’re feeling very confident with the high GMV merchants because the conversation is really a business session and there’s no motion that’s really around productivity.

Richard Tse: Okay. Thanks and then I think you touched briefly in your prepared comments the new order, can you give us a sense of what that revenue model may look like going forward now that you’ve sort of had it for the time with it and then also the potential time when that sort of commercial model would be available.

Jean Paul Chauvet: Yes as you know new order is a business by itself inside of Lightspeed. They work with brands, and they — the pipeline for the distribution of all of all there goods to all the networks for the brands. So that’s being in place that’s continuing to generate revenue every quarter work we are continuing to sign big brand, but here the real value of the order for Lightspeed is the network between the brand and the store. And so we have nothing to this year that is in our revenues for that, but we’re continuing to develop. But what we are seeing is that for the store that are using Lightspeed and new order they’re seeing tremendous value. We’re seeing the NPS for those customers much higher and they actually think is — we’ve heard it’s better than slide for them because of all the time they’re saving and removing pen and paper and being more efficient.

So we’re confident in the order for the future. We are investing a lot this year in the development to continue to integrate it in a very tight way into Lightspeed. We actually hired John Shapiro who’s now going to be leading this initiative for Lightspeed, he’s a pretty senior executive with a lot of technology background with suppliers and POS. So we’re progressing well, but we’re being cautious again. There’s no revenue this year recorded for the integration. We think we need to, spend another to end [Ph] this fiscal year or continuing to leave this integration before we see the benefits. Now the benefits we’re going to see as I go with that suite [Ph] distribution we will be between the brands and the store so we will help brands to find or identify new store.

We will also help brands see sell through throughout the entire Lightspeed network so that they can they can readjust manufacturing. And finally for the store, we think that’s huge value there as a differentiator where we’re going to automate everything that’s manual with our competitors. So I think it’s very exciting as you’ve always said, a very exciting product. We’re — I mean we’re building history here, and it’s going to take time but we are very confident in the outcome once this is done.

Richard Tse: Okay. And just a quickly last one for me. No doubt your balance sheet is strong, so you’ve got a lot of financial flexibility and with the sort of path to break even our positive EBITDA exiting sort of the year, you do have sort of increasing flexibility. So what do you think in light of the relative valuation on a stock and any possibility it’s kind of buying back some of your shares?

Asha Bakshani: Yes, thanks for the question. We talked about a stock buyback. We’re always evaluating our options there. We discussed it with our board regularly as well, it’s very important to us that we maintain flexibility around our option, whether it be M&A or anything of the sort, it’s not, we’re not going to be like we’re raising any time soon in these markets. And so we want it, we’re trying to balance buying back our stock with what we need to cash for, things like our merchant cash if that’s business is thriving. But we continue to evaluate our options there, but no one, no real decision yet.

Richard Tse: Okay, thank you.

Operator: Your next question will come from Tien-Tsin Huang with JPMorgan. Tien-Tsin Huang your line is open.

Tien-Tsin Huang: Hey, apologies. Hope you can hear me now. Thanks for the, the good detail here. I think Andrew asked you JP on the, on the toast, the consumer fee that they initiated, and then they subsequently had to retract that. I’ll just ask you more explicitly any lessons learned from that. I know you’re going to the transaction fee intro and you’re bracing for an extra good outcome. But I’m just curious if there’s any lesson learned from that and how you might respond to any negative feedback?