Stephanie Davis : Exactly. As I think about how much back-end turnaround has been going on and how that’s probably often in the COO’s purview, so is the readthrough that a lot of the groundwork has already been laid for the back-end operations update and there’s less going forward? Or is it more just that you feel that there’s a lot of talent that can handle it and deliver the needs?
Ken Burdick : Yes, no, thank you. Now I get it. And I’m happy to speak to that. There is a lot of talent, but the — one of the things that we have done, and I would say Danish leading the way, we’ve created a great deal of clarity around expectations and KPIs and building a culture of accountability. So both the processes and the culture are very different now than they were a couple of years ago. And so that’s part of what I consider Danish’s legacy as a COO. And so I’m just so appreciative that he hung in. Many founders would depart when the company went public. And this will be Danish’s second very successful startup. So I look at this as, thank goodness, he hung with us for a couple of years because the work that he did as he transitioned from Head of Business Development and Chief Growth Officer to COO, has been incredibly powerful and sets us up for success.
To your point, while there’s still way more work to be done, we have made a major pivot. And I think I won’t speak for Danish, but based on all of our one-on-one conversations, it is a big part of the reason why he feels like now is the right time.
Operator: That concludes our Q&A session. I will now turn the conference back over to Ken Burdick, Chief Executive Officer, for closing remarks.
Ken Burdick : Thank you, operator. I want to thank everybody for participating on today’s call. I want to also thank our approximately 9,500 employees, who have such a deep sense of purpose and commitment to what we are doing, which is trying to increase access to high-quality, affordable mental health care. And you’ve heard me say multiple times that this is an underserved population. And I just want to put a couple of statistics around that. Mental health clinicians currently are reimbursed 22% less than their counterparts on the med-surg side of the business. And patients go out of network 3.5 times more often. So in addition to the struggles that folks have even developing and coming up with the courage to seek care, there is a financial burden when they have to go out of network and incur those out-of-pocket costs, which I just don’t think is the country that we want to live in.
So we have tens of millions of individuals across this country who do not have access to services that they need. And as I said in my closing, I couldn’t be more proud and more committed to the mission of LifeStance, which is to address that. And because of our size and scale, we think we can have a meaningful impact on the trajectory for years to come. So I want to thank all of our employees, and I want to thank all of you for your interest in LifeStance.
Operator: Gentlemen, that concludes today’s call. Thank you all for joining. You may now disconnect.
