Jim Cramer’s Thoughts on Liberation Day, Tariffs, and 17 Stocks to Watch Right Now

11. Salesforce, Inc. (NYSE:CRM)

Number of Hedge Fund Holders: 162

Salesforce, Inc. (NYSE:CRM) was highlighted as Cramer’s long-time favourite in the group, though he acknowledged the recent decline and guidance concerns. He explained:

“Salesforce reported a very solid quarter but then gave grim guidance for both the current quarter and the full year. The stock fell over 4% in response. It has recovered since then, much to my chagrin. Many of these enterprise software outlets had rolled out new generative AI tools. They were so exciting. For Salesforce, they launched this thing called agent force – I know you’ve probably seen the Matthew McConaughey ads. It’s a platform, and it helps their customers create autonomous AI agents to help with sales and customer service. They’ve even racked up some big contract wins for this thing, but it’s still very early and it’s not yet large enough to really move the needle.

I certainly haven’t liked seeing Salesforce come down a hundred bucks from its high—that’s been devastating for my charitable trust—but I also think a lot of the action here has become emotional, not thoughtful. […] Listen, I am worried too. I certainly haven’t liked seeing Salesforce come down a hundred bucks from its high, that’s been devastating for my charitable trust. I do think though that you should be getting more selective in this space. I am happy to stick with Salesforce, which I’ve been liking since 2008, one of the leaders when it comes to using AI to its advantage.”

Salesforce’s investments in AI through Einstein and its strategic acquisitions continue to strengthen its CRM platform, but recent cautious guidance has pressured investor confidence.

Parnassus Growth Equity Fund stated the following regarding Salesforce, Inc. (NYSE:CRM) in its Q4 2024 investor letter:

“Salesforce reported third-quarter results that exceeded analysts’ expectations, as the integration of AI technology across the customer relationship management software company’s product offerings has driven robust growth in new deals.”

This strong quarterly performance helped Salesforce rank among the fund’s top contributors for the period, highlighting the firm’s success in monetizing AI across its suite of enterprise solutions. Parnassus sees the company’s focus on innovation as a key driver of continued momentum in customer acquisition and revenue growth.