Jianpu Technology Inc. (NYSE:JT) Q1 2023 Earnings Call Transcript May 29, 2023
Operator: Thank you and welcome to Jianpu Technology, Inc. First Quarter 2023 Earnings Conference Call. All participants will be in listen-only mode. After today’s presentation, there will be an opportunity to ask questions. Please note this event is being recorded. I would now like to hand the conference over to Mr. Lisa Lu. Please go ahead.
Liting Lu: Thank you, operator. Hello, everyone, and thank you for joining us today. Our first quarter 2023 earnings release was distributed earlier today and is available on our IR website at ir.jianpu.ai, as well as on PR Newswire Services. On the call today from Jianpu Technology, we have here Mr. David Ye, Co-Founder, Chairman and Chief Executive Officer and Mr. Oscar Chen, Chief Financial Officer. Mr. Ye will talk about our operations and company highlights, followed by Mr. Chen, who will discuss the financials and guidance. They will all be available to answer your questions during the Q&A session that follows. Before we begin, I’d like to remind you that this conference call contains forward-looking statements as defined in Section 21E of the Securities Exchange Act of 1934 and the US Private Securities Litigation Reform Act of 1995.
These forward-looking statements are based on management’s current expectations and current market and operating conditions and relate to the events that involve known or unknown risks, uncertainties and other factors, all of which are difficult to predict and many of which are beyond the company’s control. These risks may cause the company’s actual results or performance to differ materially. Further information regarding these and other risks, uncertainties or factors is included in company’s filings with the US SEC. The company does not undertake any obligation to update any forward-looking statements as a result of new information, future events or otherwise, except as required under applicable law. Finally, please note that unless otherwise stated, all figures mentioned during the conference call are in renminbi.
It is now my pleasure to introduce our Co-Founder, Chairman and Chief Executive Officer, Mr. David Ye. David, please go ahead.
David Ye: Thank you, Liting. Hello, everyone, and thank you for joining us today. Despite the ongoing challenges caused by the lagging effect of COVID, our capital asset capital-light platform model, diversification, digital tech and AI strategies allowed us to benefit from the economic rebound in the first quarter. We are pleased to announce a robust 39.4% year-over-year revenue growth in the first quarter of 2023. At the same time, the net loss was trimmed by considerably 60.8% year-over -year, leading to a loss margin of 7.2%. The third consecutive quarter with a single digit net loss margin. Looking ahead to the rest of 2023, we remain committed to facilitating the digital transformation of our financial service providers and other ecosystem partners.
Moreover, we are excited about the emerging trend in artificial intelligence driven by large language models and its massive application potential. We are actively exploring the feasibility of implementing such new technologies across all facets of our businesses. We drive the development of a tech-based inclusive finance model and empower our business partners more digitally, automatically and intelligently. We are focused on executing our vision of becoming everyone’s financial partner and driving the digital transformation of the financial industry and beyond. Let me now go through three key performance highlights from the first quarter. First, we bolstered our technological and operational capabilities to better serve our partners and stay on the cutting edge of digital transformation.
Our revenue from credit card and loan recommendation services during the quarter increased by 30.1% and 32.2% year-over-year respectively. The robust growth reflects our proven ability to support financial institutions with their digital marketing, user acquisition, customer retention and risk management. As a leading independent platform for discovery and recommendation of financial products and services, our years of experience have allowed us to gain deeper insights into industry trends. We continuously optimize our digital marketing and risk control models to empower financial service providers. We reached our operational experience and compliance practices recognized by our ecosystem partner. Therefore improving our omnichannel capabilities.
Going forward, we will continue to forge stronger relationships with banks and other financial institutions, assisting them with digital transformation, refining marketing strategy and deepening our client engagement and risk management capabilities. Our commitment to being bank’s trusted strategic partners will enable us to provide a high quality and efficient services to adapt to the challenging market demand. Second, our new business initiatives made significant progress, our continued efforts to drive new business initiatives beyond impressive results in terms of category expansion and delivering a revenue growth of marketing and other services by 80.8% year-over-year in the first quarter. Revenue contribution from marketing and other services for adjacent category also increased from 16.3% of revenue in 2022 to 27.0% in the first quarter of 2023.
Our user acquisition and retention capabilities have also gained widespread recommendation from leading players in adjacent categories and industries. In the first quarter, we further strengthened our partnership in insurance, telecom, e-commerce and lifestyle sectors. In particular, we facilitated the acquisition of more than one million new users for leading telecom service providers showcasing our sophisticated digital marketing capability and proven social media and partnership programs. A successful deployment in covering a wider spectrum of users with various needs other than financial sectors. Third, our enhanced operational efficiency and optimized cost structure drove further margin improvement. With the lingering effects of COVID, our ROI remained very strong and stable with an overall year-over-year ROI of 126.3% in Q1.
We saw a year-over-year our improvement of 2.4%. For recommendation services, 4.3 percent points for the new business initiatives during the quarter. The stability demonstrates the resilience and the profitability of our solid business model, even in the face of challenging circumstances. Total operating expenses, including sales and marketing, R&D and G&A decreased by 11.4% year-over-year in the first quarter. This was driven in part by our targeted streamlining of operations in the strategic human resource allocation, resulting in further margin improvement and a decline in net loss. In Q1, our operating loss and net loss decreased by 56.8% and 60.8% year-over–year respectively. Operating loss margin and the net loss margin improved by 18.2% and 18.3% percentage points year-over-year during this quarter respectively.
In particular, our Q1 net loss margin of 7.2% is the third consecutive quarter of single-digit net loss margin, reflecting positively our continued efforts of efficiency improvement and the cost optimization as well as our capability to turn profit in the near future. After sharing our business highlights in the first quarter, I would like to take a few minutes to talk a bit about our artificial intelligence initiatives. Being a financial product recommendation platform, build upon big data AI and one of our underlying technologies, we are excited about and we are excited and inspired by the large trend led by large language model and its transformative impact on AI development. Currently, we are actively implementing an integrating AI tools such as ChatGPT into our operations.
As of March 31st, around 60% of our staff will utilize the AI tools and technologies to improve work efficiency and customer service. And this number continues to grow on a daily basis. In addition to this, we are also actively exploring ways to deploy AI across our businesses. For instance, our software-as-a-service based and customized risk modeling and management practice, we have developed a customized risk control model by fine tuning our external natural language processing model with our proprietary algorithm and data. This enables us to more efficiently deliver risk assessment analysis aligned with our client specific needs. In summary, AI solutions present an opportunity to enhance our products and service, delivering efficiency and effectiveness across various functions such as product development, creative design, marketing, operation, risk management and other functions.
Finally, let me take a few minutes to share our views on the macro environment and our business outlook. Regarding the macro environment, the government and the regulators recently emphasized the revival and expansion of market demand with a particular focus on stimulating private sector consumption. As such, we anticipate the government’s implementation of more effective and relaxed fiscal policy, stable and precise monetary policy and additional incentives to promote private and public sector investments. However, we did observe some volatilities since late first quarter predicting GDP growth rate in Q2 may slow down a bit sequentially. Under-performance in aggregate finance in the real economy in April versus market forecasts and the recovery of consumer confidence and household sector confidence is still subject to observation.
Overall, because of lagging effect of COVID, we expect China’s economic rebound will remain gradual throughout the first half of 2023 with a more stable footing in the second half. The recent inauguration of the National Financial Regulatory Administration also signals an imminent enhancement in the regulatory oversight of the financial sector, which will result in further tightening of pricing and operational scope of financial products offered by financial institutions. Despite this, we anticipate the government’s continued emphasis on high quality economic growth will provide solid foundation for our business to grow. Overall, we believe our business is well positioned for a strong recovery, thanks to our efficient capital-light business model constantly innovating digital and AI-based technology, increasing diversification, revenue mix and ongoing efficiency gains.
We were leveraging our market-leading position, advanced technology and proven track record of execution to facilitate the digital transformation of the economy and generating long-term value for our customers and shareholders. I will now hand over the call to our CFO, Oscar Chen, to run through our financials. Thank you.
Oscar Chen: Thank you, David, and hello, everyone. As David mentioned earlier, we delivered strong results in the first quarter of 2023, supported by our capital-light business model and a successful diversification strategy. Our total revenues for the quarter increased by 39.4% to RMB289.4 million from RMB207.6 million in the same period of 2022. This robust growth performance was mainly driven by increased revenues from recommendation services and marketing and other services and to a lesser extent, the recovery of our big data and system-based risk management services. We sustained our market leading position in the recommendation business with total revenues from this business line increasing by 30.9% to RMB188.6 million in the first quarter from RMB144.1 million in the same period of 2022.
Revenues from credit card and loan recommendation services increased by 30.1% and 32.2% year-over-year in the first quarter respectively. Credit card volume increased year-over-year by 22.2% to approximately 1.1 million and the average fee per credit card increased slightly to RMB114.3 in the first quarter of 2023. The increase in revenue from loan recommendation services was mainly driven by the increase of average fee per loan application by around 26.7% year-over-year to RMB14.7 in the first quarter of 2023 due to a more favorable product mix. Revenues from big data and system-based risk management services resumed growth by 11.9% to RMB22.6 million in the first quarter of 2023. The increase was mainly attributable to the increase in average spending per customer.
Revenues from our marketing and other services increased by 80.8% to RMB78.1 million in the first quarter of 2023 from RMB43.2 million in the same quarter of 2022, primarily due to the increased revenue from other new business initiatives, further proving the success of our category expansion by applying technology and operational capabilities into adjacent categories. Moving onto costs and expenses. Cost of promotion and acquisition increased by 41.2% to RMB211.1 million in the first quarter of 2023 from RMB149.5 million in the same period of 2022. The overall ROI for recommendation services and marketing and other services improved to 126.3%. The ROI of recommendation services and marketing and other services recorded year-over-year increase by two percentage points and four percentage points in the first quarter respectively implying further improvement in our efficiency.
Cost of operations remained fairly stable at RMB18.4 million in the first quarter of 2023 compared with RMB18.5 in the same period of 2022 as we continued to execute our cost optimization initiatives. Our sales and marketing expenses, R&D expenses and G&A expenses for the first quarter decreased by 6.2%, 15.1% and 13.4% year-over-year respectively. Measured as a percentage of total revenue, our total sales and marketing, R&D and G&A expenses declined to 28.9% in the first quarter compared with 45.4% in the same period of 2022, which represents a decrease of about 16.5 percentage points. Thanks to our continued efforts to optimize our cost structure and improve our productivity. Loss from operations was RMB23.6 million in the first quarter of 2023, down significantly from RMB54.6 million in the same period of 2022.
Operating loss margin was 8.1% in the first quarter of 2023, compared with 26.3% in the same period of 2022. Our net loss and non-GAAP adjusted net loss was RMB20.8 million and RMB19.4 million in the first quarter of 2023 compared with RMB53 million and RMB50.8 million in the same period of 2022 respectively. As we continue to scale up and improve our efficiency, our net loss margin and non-GAAP adjusted net loss margin for the first quarter improved by 18.3 and 17.7 percentage points respectively compared with the same period of 2022. As of March 31, 2023, we maintain the solid balance sheet with cash, cash equivalents and short-term liquidity of RMB613.5 million. With that, I will conclude our prepared remarks. We will now open the call to questions.
Operators, please go ahead.
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Q&A Session
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Operator: Thank you. We will now begin the question-and-answer session. Your first question comes from Carolyn, Private Investor. Please go ahead.
Unidentified Analyst: Hi, management. Thank you for taking my questions. I have two questions. The first one is I understand that the company’s major business is to empower the digital transformation of banks and the other financial institutions. Also, digitization is the major thing for the economy development. So could you please elaborate what your company has done and will do in the future to empower the digital transformation? And you mentioned that the emerging trend of the large language model. So what will be the potential impact on digital transformation? And my second question is, I noticed that your net loss is gradually narrowing. So may I know the reasons behind it? So what’s more, when do you expect the company to become break even? So thank you very much.
David Ye: Thank you, Carol. This is David. I will answer the first question about the digital transformation and AI and Oscar will handle the second question about the — some financials. Yeah, so, okay, so Jianpu our vision is to become everyone’s financial partner. We have been the digital transformation of hundreds more — financial institutions for over close to now — now close to a decade, right. And so we have been helping banks since the company and other financial service providers in risk assessment, digital marketing, user acquisition, customer retention, operation and fraud detection and applying our search recommendation engine as well as a one-stop integrated solutions across the credit life cycle for those institutions.
So that’s why the digital — the big data digital — that’s a bread and butter of our business. As we know the China, the country I mean the — all sectors or other sectors has been transforming into digital, e-commerce, social media, etcetera. The finance sector actually we are — we are also ahead of the curve compared to other sector, but still is in a — in a growing or in a — in a developing stage let’s put in that way. So in the — in the past our focus have been in focusing on, for example, digital marketing, user acquisition and customer retention operation. But since 2015 we have also developed a digital tech, AI and also big data powered risk management practices. That’s from credit assessment, fraud detection, as well as risk solutions from the whole credit and risk cycle.
We are also — recently we have also expanded our risk management, the integrated services to so no financial partners such as some of the regulators and other sectors such as e-commerce and the telecom sectors. So that’s the digital part. From the AI. When we first launched our AI powered solution, we call version 1.0. That’s late 2017, 2018. And recently, as we know, the OpenAI and ChatGPT has been launched less than a year ago, our tech team, our business team and our — basically all functions, all staff, we have been started researching and leveraging AI in our — in our business. I just want to give out one or two examples in our risk tech solution business. We have developed a customized risk management and control models by fine tuning external natural language model with our proprietary algorithm and data to provide a financial institutions, more efficient risk assessment analysis.