Itron, Inc. (NASDAQ:ITRI) Q4 2023 Earnings Call Transcript

Itron, Inc. (NASDAQ:ITRI) Q4 2023 Earnings Call Transcript February 26, 2024

Itron, Inc. beats earnings expectations. Reported EPS is $1.23, expectations were $0.75. Itron, Inc. isn’t one of the 30 most popular stocks among hedge funds at the end of the third quarter (see the details here).

Operator: Good day, and thank you for standing by. Welcome to Itron’s Fourth Quarter 2023 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speakers’ presentation, there will be a question-and-answer session. [Operator Instructions] Please note that today’s conference is being recorded. I will now hand the conference over to your speaker host, Paul Vincent, Vice President of Investor Relations. Please go ahead.

Paul Vincent: Good morning, and welcome to Itron’s fourth quarter 2023 earnings conference call. Tom Deitrich, Itron’s President and Chief Executive Officer; and Joan Hooper, Senior Vice President and Chief Financial Officer will review Itron’s fourth quarter results and provide a general business update and outlook. Earlier today, the company issued a press release announcing its results. This release also includes details related to the conference call and webcast replay information. Accompanying today’s call is a presentation that is available through the webcast and on our corporate website under the Investor Relations tab. Following prepared remarks, the call will be open for questions using the process the operator described.

Before Tom begins, a reminder that our earnings release and financial presentation includes non-GAAP financial information that we believe enhances the overall understanding of our current and future performance. Reconciliations of differences between GAAP and non-GAAP financial measures are available in our earnings release and on our Investor Relations website. We will be making statements during this call that are forward-looking. These statements are based on current expectations and assumptions that are subject to risks and uncertainties. Actual results could differ materially from these expectations because of factors that were presented in today’s earnings release and comments made during this conference call as well as those presented in the Risk Factors section of our Form 10-K and other reports and filings with the Securities and Exchange Commission.

All company comments, estimates or forward-looking statements are made in a good faith attempt to provide appropriate insight to our current and future operating and financial environment. Materials discussed today, February 26, 2024, may materially change, and we do not undertake any duty to update any of our forward-looking statements. Now please turn to Page 4 of our presentation as our CEO, Tom Deitrich, begins his remarks.

Tom Deitrich: Thank you, Paul. Good morning to everyone and thank you for joining our call. During the fourth quarter, strong operational execution, improved supply chain balance and robust customer demand supported financial results ahead of our expectations, including single quarter record revenue for our Network Solutions and Outcomes segments. The performance highlights for the fourth quarter were year-over-year revenue growth of 23% to $577 million, adjusted EBITDA of $68 million, an increase of 99% year-over-year. Non-GAAP earnings per share of $1.23, an increase of 73% and free cash flow of $39 million, which increased $57 million year-over-year. Turning to Slide 5, bookings for the fourth quarter of $839 million equated to a book-to-bill ratio of 1.45.

This brought cumulative 2023 bookings to $2.16 billion and our total backlog at year-end was $4.5 billion. Our customers faced pressure due to increased resource demand, climate and sustainability-related challenges, and the need to improve consumer experience. Itron’s platform approach to provide Grid Edge Intelligence has a proven track record in addressing these customer concerns. The magnitude and diversity of bookings during the fourth quarter also reflects the breadth of unmet needs of utilities around the world. Our largest booking was an award from Eversource Energy, who contracted for an advanced endpoint and network rollout in their Massachusetts territory covering 1.3 million consumers. The program includes deployment services, 10 years of software and associated managed services, and Grid Edge technology with Itron’s distributed intelligence.

This is another large multi-application award for Itron, and we look forward to supporting Eversource to add value across their territory.

TECO: Further, Itron will be working with Tulsa, Oklahoma based ONE Gas, a provider of natural gas services, to more than 2.3 million consumers. ONE Gas will enhance the intelligence of their network through the deployment of the next generation of communication modules. This project will help ONE Gas increase reliability, accuracy and safety for their consumers. Our market demand outlook for 2024 remains constructive and customer interest in new technology continues to accelerate. We anticipate 2024 bookings will result in a book-to-bill ratio of at least one to one. We are observing customers actively exploring projects that could benefit from IIJA funding programs, and although too early to accurately quantify, we do anticipate 2024 bookings will include some contributions from various government infrastructure investment programs, including IIJA with the benefits of these programs flowing through in subsequent years.

Slide 6 provides insights on the operational environment. We continue to see a strong and stable pipeline of customer opportunities with accelerating interest in new technologies. Our customers are facing growing pressure to adapt to a rapidly changing world and digitize critical infrastructure, requirements to become more efficient and more agile through visibility gathered by Itron’s Grid Edge Intelligence solutions will improve asset management, enhance consumer experience and reduce inefficiencies. Component supply has improved and has become more predictable. This has allowed Itron to fulfill a meaningful portion of previously constrained revenue and build inventory of certain critical components in light of a more uncertain and potentially volatile global landscape.

During 2023, efforts to improve our price cost ratio gained traction and we were pleased with the results. Moving forward, we will continue to align our business needs for increased pricing flexibility with the predictability needs of our regulated customers. Exiting 2023, approximately 70% of our $4.5 billion backlog has been repriced or indexed to help address margin compression in the event of continued inflationary cost volatility. Much of the remaining 30% of backlog is expected to be fulfilled during 2024, which does gate margins primarily in the Network Solutions segment. I will now ask Joan to provide details about our fourth quarter and full year results, as well as our outlook for 2024.

TECO: Further, Itron will be working with Tulsa, Oklahoma based ONE Gas, a provider of natural gas services, to more than 2.3 million consumers. ONE Gas will enhance the intelligence of their network through the deployment of the next generation of communication modules. This project will help ONE Gas increase reliability, accuracy and safety for their consumers. Our market demand outlook for 2024 remains constructive and customer interest in new technology continues to accelerate. We anticipate 2024 bookings will result in a book-to-bill ratio of at least one to one. We are observing customers actively exploring projects that could benefit from IIJA funding programs, and although too early to accurately quantify, we do anticipate 2024 bookings will include some contributions from various government infrastructure investment programs, including IIJA with the benefits of these programs flowing through in subsequent years.

Slide 6 provides insights on the operational environment. We continue to see a strong and stable pipeline of customer opportunities with accelerating interest in new technologies. Our customers are facing growing pressure to adapt to a rapidly changing world and digitize critical infrastructure, requirements to become more efficient and more agile through visibility gathered by Itron’s Grid Edge Intelligence solutions will improve asset management, enhance consumer experience and reduce inefficiencies. Component supply has improved and has become more predictable. This has allowed Itron to fulfill a meaningful portion of previously constrained revenue and build inventory of certain critical components in light of a more uncertain and potentially volatile global landscape.

During 2023, efforts to improve our price cost ratio gained traction and we were pleased with the results. Moving forward, we will continue to align our business needs for increased pricing flexibility with the predictability needs of our regulated customers. Exiting 2023, approximately 70% of our $4.5 billion backlog has been repriced or indexed to help address margin compression in the event of continued inflationary cost volatility. Much of the remaining 30% of backlog is expected to be fulfilled during 2024, which does gate margins primarily in the Network Solutions segment. I will now ask Joan to provide details about our fourth quarter and full year results, as well as our outlook for 2024.

Joan Hooper: Thank you, Tom. I’ll review Itron’s fourth quarter and full year 2023 results before discussing our financial guidance for the full year 2024 and our outlook for the first quarter. Please turn to Slide 7 for a summary of consolidated GAAP results. Fourth quarter revenue of $577 million increased 23% versus last year. Revenue growth was supported by strong operational execution and increased component availability, which allowed us to continue to catch-up on previously supply constrained revenue. Gross margin of 34% was 390 basis points higher than last year, primarily due to favorable product mix and operational efficiencies related to increased volumes. This was Itron’s highest gross margin since 2017. GAAP net income of $44 million or $0.96 per diluted share compares to $22 million or $0.49 per diluted share in the prior year.

The improvement was driven by higher operating income partially offset by higher tax expense. Regarding non-GAAP metrics on Slide 8, non-GAAP operating income of $61 million increased $36 million year-over-year. Adjusted EBITDA of $68 million nearly doubled from the prior year. Non-GAAP net income for the quarter was $57 million or $1.23 per diluted share versus $0.71 a year ago. This quarter was an all-time high for non-GAAP EPS. Free cash flow was $39 million in Q4 versus negative $18 million a year ago. The improvement reflects significant year-over-year earnings growth. Year-over-year revenue comparisons by business segment are on Slide 9. Device solutions revenue of $114 million increased $9 million, or 9% on a constant currency basis, driven by growth in water meter and communication module sales in our EMEA region.

Network Solutions revenue of $391 million increased 30% year-over-year. Growth was enabled by improved supply chain conditions, which allowed us to continue to catch-up on previously constrained revenue. Outcomes revenue of $73 million increased $6 million or 9% in constant currency, primarily due to an increase in recurring and one-time services. Moving to the non-GAAP year-over-year EPS bridge on Slide 10, our Q4 non-GAAP EPS increased $0.52 year-over-year to $1.23 per diluted share. Pretax operating performance contributed a $0.78 per share increase driven by the fall through of higher gross profit partially offset by higher operating expenses. Higher tax expense had a negative year-over-year impact of $0.27 per share. Turning to Slides 11 through 13, I’ll review Q4 segment results compared with the prior year.

Device Solutions revenue was $114 million, gross margin was 26.9%, and operating margin was 17.5%. Gross margin was up over 15 points year-over-year and operating margin was up nearly 15 points, reflecting a higher value product mix and operational efficiencies. This was the device segment’s highest quarterly gross margin since Q3 of 2016. Network Solutions revenue of $391 million established a new quarterly record and gross margin was 35%. Gross margin increased 220 basis points year-over-year and operating margin was up 290 basis points due to favorable product mix and improved operational efficiencies. Outcomes revenue of $73 million was also a quarterly record and gross margin was 39.8%. Gross margin decreased 670 basis points year-over-year and operating margin was down 650 basis points due to a lower mix of software licensing activity.

As we have previously discussed, the relative size of software licensing activity in a quarter can create variability from period to period. For a recap of full year 2023 results, please turn to Slide 14. Revenue of $2.17 billion grew 21% versus 2022, supported by a substantial conversion of previously constrained revenue as supply availability improved faster than expected. We estimate approximately $275 million of revenue that had been constrained by supply limitations at the end of 2022 was converted to revenue during 2023. In addition, we were pleased with increased customer adoption of our Grid Edge Intelligence technology. Our Networks and Outcomes segments both delivered record revenue in 2023. Gross margin of 32.8% increased by 370 basis points year-over-year due to favorable product mix and operational efficiencies.

Adjusted EBITDA was $226 million or 10.4% of revenue compared with $95 million or 5.3% in 2022. Non-GAAP earnings per diluted share was $3.36 versus $1.13 in 2022. Free cash flow of $98 million compares to $5 million in the prior year. The year-over-year increase was due to higher earnings partially offset by growth in working capital and increased cash taxes paid. Turning to Slide 15, I’ll review liquidity and debt at the end of the fourth quarter, total debt was $416 million and net debt was $158 million. Net leverage was 0.7 times at the end of Q4 and cash and equivalents were $302 million. Please turn to Slide 16 for our full year 2024 financial guidance. We anticipate 2024 revenue to fall within a range of $2.275 to $2.375 billion. At the midpoint this represents approximately 7% year-over-year growth.

An important factor to consider when looking at the projected revenue growth rate is the timing impact of the catch-up of previously supply constrained revenue. You may recall that we entered 2023 with approximately $400 million of revenue we were unable to deliver due to component supply constraints. We knew the revenue was not lost and we would be able to convert it as supply availability improved. As I just mentioned, we estimate approximately $275 million of that catch-up occurred in 2023, and we anticipate the remaining $125 million will occur primarily in the first half of 2024. If you normalize for the impact of 2023 and expected 2024 catch-up of constrained revenue, the 7% year-over-year growth rate would be approximately 16%. We anticipate full year 2024 non-GAAP earnings per share to fall within a range of $3.40 to $3.80 per diluted share.

The EPS guidance assumes an effective tax rate of 25% for the full year. Quarterly rates could fluctuate based on the jurisdictional mix and the timing and amount of tax settlements. At the midpoint of this EPS range, and normalizing the tax rate to 25% for both years, we expect 2024 year-over-year earnings growth of approximately 14%. Now please turn to Slide 17 for our first quarter outlook. We anticipate Q1 revenue to be within a range of $575 million to $585 million, a 17% year-over-year increase at the midpoint. We anticipate first quarter non-GAAP earnings per share to be within a range of $0.80 to $0.90 per diluted share, which at the midpoint is approximately 68% year-over-year growth after normalizing for the tax rate. Our 2023 financial results reflected strong operational execution.

We reacted quickly to better than expected component supply, ramped manufacturing output and shipments to customers, enabling us to convert a greater than expected amount of supply constrained demand. Our teams pivoted to growth and improved profitability. We’re very pleased with our 2023 performance and we begin 2024 with considerable momentum and strategic flexibility. Now I’ll turn the call back to Tom.

Tom Deitrich: Thank you, Joan. The modern grid is undoubtedly the largest machine on the planet and possibly the most complex, with the least readily available visibility into its operational conditions. Not only does it need to be modernized, but this needs to happen in years, not decades, as demand and complexity continues to rapidly increase. Itron’s robust connectivity and Grid Edge Intelligence at scale is providing critical solutions to our customers in timeframes that match these needs.

EcoStruxure: With the support of Microsoft, Itron is integrating Microsoft Azure OpenAI into our portfolio of Outcomes solutions. This enables secure natural language processing of utility data to speed access to business intelligence needed in a rapidly changing world. No longer is data science or automation of business intelligence limited to IT and engineering specialists. With this collaboration, actionable information will be more quickly available to all business managers for critical decisions.

GE Vernova’s: Grid edge intelligence unlocks visibility as well as the ability to control and operationalize distributed energy resources inside and outside the home. Fully optimizing the distribution grid requires cooperation from the ADMS system to the edge and the ability to securely access cloud based data for processing with the latest machine learning and AI capabilities. Itron believes collaboration between industry leaders is required to accelerate grid modernization essential to economic and social prosperity. We will discuss these arrangements and more in our upcoming Investor Day on the 12th of March at NASDAQ MarketSite in New York City. We expect our program will be helpful for investors seeking to understand our business and why we believe we are positioned at the intersection of a multiyear market trend of wide scale customer demand for technology with an innovative portfolio of solutions that supports our growth expectations.

We look forward to visiting with everyone attending in person, and we’ll also be broadcasting the event via webcast through itron.com. For those interested in participating, please contact our IR team for registration details. To recap today’s call, Itron had a strong fourth quarter and full year 2023. Our teams executed at a high level across the organization and delivered significantly improved results. Our Network Solutions and Outcomes segments set annual revenue records. We drove margin expansion through the year while continuing to earn high quality customer awards that maintain our backlog at near record levels. While there may be continued volatility in the world ahead, we have assembled a strong and capable team that has proven itself and is poised to continue to perform in 2024.

Thank you for joining today. Operator, please open the line for some questions.

GridOS: Grid edge intelligence unlocks visibility as well as the ability to control and operationalize distributed energy resources inside and outside the home. Fully optimizing the distribution grid requires cooperation from the ADMS system to the edge and the ability to securely access cloud based data for processing with the latest machine learning and AI capabilities. Itron believes collaboration between industry leaders is required to accelerate grid modernization essential to economic and social prosperity. We will discuss these arrangements and more in our upcoming Investor Day on the 12th of March at NASDAQ MarketSite in New York City. We expect our program will be helpful for investors seeking to understand our business and why we believe we are positioned at the intersection of a multiyear market trend of wide scale customer demand for technology with an innovative portfolio of solutions that supports our growth expectations.

We look forward to visiting with everyone attending in person, and we’ll also be broadcasting the event via webcast through itron.com. For those interested in participating, please contact our IR team for registration details. To recap today’s call, Itron had a strong fourth quarter and full year 2023. Our teams executed at a high level across the organization and delivered significantly improved results. Our Network Solutions and Outcomes segments set annual revenue records. We drove margin expansion through the year while continuing to earn high quality customer awards that maintain our backlog at near record levels. While there may be continued volatility in the world ahead, we have assembled a strong and capable team that has proven itself and is poised to continue to perform in 2024.

Thank you for joining today. Operator, please open the line for some questions.

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Q&A Session

Operator: [Operator Instructions] And our first question coming from the line of Noah Kaye with Oppenheimer. Your line is open.

Noah Kaye: Good morning. Thanks for taking the questions. Great quarter. Maybe we can start with the guide. Actually, I think the first question would be how to think about the growth across the segments that’s embedded in the guide. Is it sort of flattish devices and high single-digit in Outcomes or Networks, is that kind of the right way to think about it or how would you nuance that?

Joan Hooper: Yes, this is Joan. I would say the devices is relatively flat. And from the standpoint of year-over-year growth, you would expect a little bit again in devices, but it’s kind of low double-digit growth in Networks and Outcomes would be more like high single-digit. So if you think about Networks, that’s where the continuation of the catch up of the constrained revenue primarily affects the Network segment.

Noah Kaye: Right. And I think if most of that catch-up is happening in the first half that implies that we’re kind of back to underlying growth on the back half of the year from a sort of revenue run rate perspective?

Joan Hooper: Correct. So again, you’re correct that most of the remaining catch up of the $125 million should be in the first.

Noah Kaye: And so that plays into how to unpack margin trends a little bit, because you mentioned there’s a couple of things going on. You’ve got some of the old backlog that still is maybe mixed disadvantaged, right, rolling through revenue this year. But then you have kind of the catch-up on Networks backlog, and so that should be mixed accretive. So just kind of help us understand how to think about the trajectory of margins over the course of the year and what kind of a cleaner margin trajectory might look like once we get past some of these different items?

Joan Hooper: Yes, so I would say the first comment would be about Q1. I would expect Q1 to be sequentially lower than Q4. Q4 was a very, very strong margin quarter. But if I think about the overall guidance for the year, it implies slightly higher than 2023 in aggregate and to your point, I would expect kind of first half margins to be a little bit below second half margins.

Noah Kaye: Okay. Tom, you mentioned in the prepared remarks, but just to help us understand where are we in the cycle for fund flow from IHA and IRA? It looks like the DoE only just opened applications for the GRIP program in November. So, are you starting to see quoting activity related to specific programs?

Tom Deitrich: Good question. You are correct that a lot of the proposals to obtain grants from the government are going in now. The first round of awardees happened in the fourth quarter. That’s an award. That doesn’t mean the cash is flowing just yet. So I would expect that we will see a lot of activities for proposals and for projects that we are working with our customers on during 2024. What that means in terms of flowing it through to our P&L is that there will be bookings in 2024, but I don’t expect a material amount of revenue in 2024. The revenue probably comes in 2025 and beyond in terms of the timing itself.

Noah Kaye: Terrific. I’ll turn it over.

Operator: Thank you. And our next question is coming from the line of Martin Malloy with Johnson Rice & Company. Your line is open.

Martin Malloy: Good morning. Congratulations on the strong quarter. My first question revolved around the pickup that you saw beginning last year in terms of Network Solutions revenues and deploying more endpoints. And how should we think about that impacting the timing of related increase in Outcomes revenues and solutions?

Joan Hooper: I can start and then Tom, feel free to catch-up. So typically, you’ll see anywhere from a 12-month to 18-month lag in terms of Outcomes kind of applications after the endpoints are deployed. So you’re correct, we started to see a lot of this constrained revenue really was Networks, and that has started to come through. So think about 12 to 18 months beyond that. The other thing I would just caution though is Outcomes is a mix of different types of businesses. We have managed services in there, we have licensed revenue in there, and then of course we have the applications on distributed endpoints, so it’s really all three of those. So I don’t think you’re going to see a complete correlation in terms of the ability to model it that way. But we would expect that that would pick up anywhere from 12 to 18 months after endpoints are deployed. I don’t know, Tom, if you’ve got anything else?

Tom Deitrich: No, well stated, Joan.

Q – Martin Malloy: Okay, my second question, you’ve announced several partnerships here that look like they’re in collaborations that look like they’re important. Could you maybe give us a little more color in terms of the timing of when we might see these partnerships impact your results?

Tom Deitrich: Sure. Happy to do so. So let me take a step back and try to put the collaborations in context and then come to the meat of your question. We think fundamentally it is extremely important to connect up and create full visibility across the distribution grid from the ADMS system, meaning things that are happening higher up in the grid from where we normally play all the way down to the last mile to the endpoint itself. You can’t solve the full grid problem without that notion of connecting those two parts of it. So the work that we announced with both Schneider Electric and with GE Vernova is really around that fundamental collaboration. Additionally, the Microsoft collaboration has to do with bringing the power of generative AI to utility data.

Today, only about a third of utilities are really doing something with AI, and there’s a substantial productivity gain that can be possible when you do use that capability in a responsible way. So how do we enable that in a secure and responsible way is what the collaboration with Microsoft is really all about. Those collaborations themselves, we’re working with the first customers in each of those right now. You’ll hear some things, and I think we, even with the GE Vernova mentioned Florida Power & Light in the press release that went out in the past couple of days. But those collaborations initial customer activities are going on now and I would expect product releases to be happening during the year and flowing through the results in 2025 and beyond.

Martin Malloy: Thank you. I’ll turn it back.

Operator: Thank you. And our next question is coming from the line of Jeff Osborne with TD Cowen. Your line is open.

Jeffrey Osborne: Yes. Thank you. Good morning. Just a couple of questions on my side, Tom. I was wondering, I think Joan mentioned a 16% normalized growth rate without the catch-up on the semiconductor side. I was just wondering, is there anything one-time, as it relates to 2024, and would you have a similar growth rate given the robust backlog as we look out into 2025? Why wouldn’t that growth rate?

Joan Hooper: Yes, let me just clarify what that 16% represents. So what we did to get the 16% is we took the 2023 booked revenue, reduced it by the $275 million of catch-up, and then compared that to the 2024 midpoint guidance I just provided, and reduced that by $125 million of catch-up. So there’s catch-up in both years, so we took, we normalized both years, and that’s how we got the 16%.

Jeffrey Osborne: Got it. I apologize, I’m losing my voice here. But and then on the TECO, how do you think about the migration from 2.0 to 1.0 to 2.0 solutions? Hypothetically, if you had spent $100 million on a 1.0 solution a decade ago, are you getting $0.60 on the dollar with the upgrades? And how do we think about the legacy customers, FPL, Centerpoint, et cetera?

Tom Deitrich: Right. Well, I’ll give you a moment to clear your throat. I think I got the question, Jeff. The TECO upgrade, just to set the record there is not really a 1.0 to 2.0. Think of it as a 1.0. Sorry, think of it as a 2.0 to a 2.0. But there were two different underlying technologies that were part of 2.0 and really what’s going on is migrating everything to the latest and greatest version to allow that capability to scale much more efficiently across different applications. So it’s not a one to two, it’s really a two to two in terms of the headline capability, but the underlying protocols are a little bit cleaner in terms of where they’re going. That said to your question, in a 1.0 AMI, just to make it really simple application, the return you were getting on that as an operator was probably 6%, 4%, 5% somewhere in that range.

Typically, mileage varies a bit, so you could have some a little bit higher than that, but that was more typical. In a 2.0, the return that you get is much, much bigger. The more applications you pile onto a common set of infrastructure, the more the benefits accrue. So it’s far in a way a better investment to go to a 2.0 generation and the cash register really accrues the benefits. As you add more applications, we find incremental applications are substantially higher than the single digit percentages that we saw in initial, just automation of the meter to cash cycle.

Jeff Osborne: Great, thank you. That’s all I have.

Operator: Thank you. Our next question is coming from the line of Kashy Harrison with Piper Sandler. Your line is open.

Kashy Harrison: Good morning everyone. And thanks for taking my question. So my first one, I just wanted to go back to the backlog. I think you flagged 70% being repriced indexed. And then obviously, I’m playing that there’s 30% on the other side. Can you give us a sense of what proportion of 4Q results were tied to the lower-priced backlog? And then maybe just generally, how should we think about the margin drag on the – margin drag from the lower-priced backlog all in 2024 guidance?

Tom Deitrich: Yes. I don’t know if I could give a perfect answer for Q4. I would say that there was a mix of pre-pandemic pricing, as well as the more recent stuff in Q4. Certainly, it was less than the 70-30 split, meaning we had more of the older stuff flowing through in Q4, the overall margins that we have in there, clearly, we’ve had a substantial run-up in costs on components, those component costs have not started to materially ease back to the pre-pandemic levels, to this point just yet, so difficult to give you an off-the-cuff answer on the precise numbers. But I do think that margins in the Network segment are probably most affected the other segments are a little bit more free in terms of that margin compression dynamic from pre-pandemic backlog.

Kashy Harrison: Got it. Okay, fair enough. And then my follow-up question, you highlighted the integration of generative AI to your portfolio of Outcome Solutions. So clearly, the Outcomes business will – the services will improve due to the use of AI. But can you maybe speak to the financial impacts, specifically, are you expecting margin expansion in the Outcome segment? Are you – do you expect to win more business or higher revenues? And then when do you expect open AI to be fully integrated, across the board to all your customers within the Outcome segment?

Tom Deitrich: Right, three different parts of the equation there. Certainly, I think that the inclusion of more and better refined machine learning capabilities, as well as AI capabilities into the data suite that we provide will help both revenue as well as margin. We definitely believe the collaboration with Microsoft where you can do it in a secure way, really thinking about it as a copilot is the right way to do it in the utility space. So I think it is accelerating business, which results in revenue and margin accretion. Timing-wise, it’s going to depend on customer adoption, in terms of how it flows through the P&L. We’re going to enable it for anything that is hosted in Azure, is a first-off example. The faster we migrate customers to a cloud-based environment, I think the faster they will be able to consume it.

There’s a lot of power in being able to do this, instead of running down the office hallway to the IT or the engineering department to say, write me report for something why not speak in natural language and have the computer to do the work to pull data out so you can get better insights and make decisions much faster. That’s really what the power would be. But I think it’s a 2025 story, in terms of revenue is where you’ll start to see the initial results.

Kashy Harrison: I appreciate the color there and then maybe my final question. Your bookings, you saw a nice recovery in Q4 and then you’re highlighting one-to-one, at least one-to-one bookings guidance for 2024. Can you help us think through what that one-to-one bookings guidance would imply for the year-end 12-month backlog?

Tom Deitrich: Yes. I think that one is probably going to depend on customer deployment more so than the booking itself. Recall, when we do a booking, we require a signed customer contract and award, of course, but also regulatory approval, to be able to put it into backlog. Once it’s there, then the deployment schedule gets defined, that 12-month backlog number is oftentimes based on deployment schedules more so than booking schedule. So I expect that demand is likely to remain stable and strong, which is a very good thing throughout 2024, and we would expect that 12-month backlog to reflect that strong and stable demand environment.

Kashy Harrison: Got it. I appreciate the commentary. I’ll pass, thanks.

Operator: Thank you. And our next question is coming from the line of Chip Moore with Roth MKM. Your line is open.

Chip Moore: Good morning. Hey everybody. I wanted to ask about recurring software and service attach rates. We’ve heard numbers as high as, I think, 30% or so contracts out there. Is there a way to think about how those attach rates have been trending and how those are in backlog?

Tom Deitrich: I think our software and services revenue is somewhere right around 17% to 20% of our total revenue today. Attach rates continue to drive that up over time. So the vast majority of new bookings include not only some hardware, but software and services associated with it. The exact portion that is software and services varies a lot deal-to-deal. And probably it’s not a good bellwether to think about a single number there. It’s very dependent on the, the individual deal itself. What we do know is once we have a Network deployed the amount of follow-on business that we get in the software and services area, is substantially higher portion of detach than is in the initial deal itself. And that just is good for the customers, they’re exercising the assets that they bought in multiple ways to help their communities, but it’s also good for us, as it adds to that software and services activity for the company itself.

Chip Moore: Got it. That’s helpful color, Tom. I appreciate it. And, as a follow-up, maybe on the component side, I think, Joan, you mentioned that you’ve been able to stockpile some critical components. I guess just your confidence, if we do get some volatility, have you been able to engineer out some of the more challenging stuff? Or do you think you have enough on hand, that you have good comfort if we get some volatility? Thanks.

Joan Hooper: Yes, I’ll start and then Tom, please chime in. So yes, we have made a decision to strategically invest in inventory. And if you look over the past year, our inventory is – has gone up quite a bit, and that is to really make sure we built some supply chain resiliency. And so we feel good about the projections we’re providing for 2024. Obviously, we continue to work initiatives to make their supply chain more robust, including dual sourcing and things like that, but at this point, not overly concerned with supply chain shortages on components.

Chip Moore: Great. Thank you.

Operator: Thank you. And our next question is coming from the line of Tommy Moll with Stephens Inc. Your line is open.

Tommy Moll: Good morning and thank you for taking my questions. I wanted to start with a follow-up on the point you made about having repriced or indexed about 70% of that year-end backlog. And really, my question is to try to understand the philosophy that underlies those negotiations with your customers, is the idea to hold the gross margin percentage constant in a changing environment, gross profit dollars, hold those constant or what is the underlying mutually beneficial arrangement you’re trying to get to there? Thank you.

Tom Deitrich: Well, certainly, when we have a discussion with customers, we’re trying to make sure we are selling the value of the solution that we provide. That’s fundamentally how we have the discussion. It’s good for the customer, and it’s good for us and good for our shareholders when we do that. We’ve got a better mousetrap than competition in our minds. Because our customers are largely regulated utilities, they’re looking for price certainty so they can put it into a rate case and they can go to their commission to develop the right rate structure for their communities. That’s the world that they live in. If we live in a world with a lot of volatility on the cost side, how can we make those two worlds coincide and indexing is largely the way we tend to work with customers most often, where if we do have a certain inflation rate, we can take the benefit of it is largely — it tends to go up in cases where we had done fixed price contracts, where we were not able to renegotiate.

That’s the remaining 30%-ish that we referenced in our prepared remarks. When it comes to how do you have that negotiation with customers to rework those existing deals, again, we look for ways that we can try to provide incremental value so that we can help the customer solve new and interesting problems. Is there a way to do that, but still live within the construct that they have for their business. So we try to make it as much as possible a win-win for both sides.

Tommy Moll: That’s helpful. Thank you. As a follow-up, I wanted to ask a question on the EPS outlook you’ve provided. If we just take the first quarter midpoint and the full year midpoint for 2024, it’s just shy of 25% earnings contribution from the first quarter. And while it’s difficult to know what a “normal” contribution looks like, I think if we look historically, that skews a little bit rich, which might imply some conservatism embedded in the 2Q, 3Q, 4Q outlook. So any comments you could provide there would be helpful.

Joan Hooper: Yes. The only thing I would comment is what I said earlier, which is a normal progression of what a first half, second half would look like is going to be a little bit skewed in 2024, as a result of that catch-up of $125 million of revenue occurring primarily in the first half. So if you think about that, you’re going to have kind of more normal rural revenue without the catch-up in the second half. And as a result, you end up with something that looks more flattish than it would normally look from first half to second half.

Tommy Moll: That makes sense. Thank you, Joan. I’ll turn it back.

Operator: Thank you. And our next question, coming from the line of Benjamin Kallo with Baird. Your line is open.

Benjamin Kallo: Hey, good morning guys. Congrats Tom and Joan and team. Just quickly, I guess, Tom, on Outcomes, does — congrats with the partnerships — does that — the partnerships change your strategy around built home acquire or partner? I guess what I’m asking is you’ve talked about acquisitions in the past. And how do you think about that for Outcomes or any of the other parts of the business?

Tom Deitrich: Thanks, Ben. No, I don’t see that these partnerships change our strategy for the technology, we would look to add into our portfolio at all. We weren’t looking to get into the high-end ADMS market, that’s better served by others, and it’s appropriate to partner there, the same with large language models. It’s better to partner with the firm there to be able to do that. Let’s make sure that we can extract value for our customers when we do that. That’s how we think about those, those partnerships overall. When it comes to acquisitions itself, we’re very focused on edge intelligence capability, adding technology that we can scale across multiple customers primarily Outcomes-related solutions is where you should look for us to continue to scale the market overall.

Benjamin Kallo: And when we think about just the booking, the very good bookings in Q4, and I assume – I think you have visibility for what you think you can book for the year. How does that mix play out between Networking and Outcomes this quarter in the past Q4 and then looking at it?

Tom Deitrich: Yes, good. Two ways to look at it. The $839 million of bookings we had in Q4, the vast majority of that is Networks and Outcomes. The — that will be true again in 2024. The actual split between Networks and Outcomes inside of the number, varies a bit quarter-to-quarter. Q4 happened to be a little bit heavier on the outcome side. We’ll see what 2024 looks like. The exact split comes down to how we work with customers for the contracts themselves.

Benjamin Kallo: And then I know you guys have been on a long journey of rightsizing costs and getting your manufacturing footprint, to the right size. Could you just update us where you are there and if there’s any benefit in 2025, from anything won’t happen until then? Like a year-over-year benefit from 2024, from just from cost savings or rightsizing manufacturing? Thank you.