Is Salesforce (CRM) Betting on Agentforce to Drive Growth?

We recently compiled a list of the Top 10 AI Stocks to Watch: Latest News and Ratings. In this article, we are going to take a look at where Salesforce Inc (NYSE:CRM) stands against the other top AI stocks to watch.

Former OpenAI chief scientist Ilya Sutskever recently claimed that a major change is on the horizon of artificial intelligence. Accepting a “Test Of Time” award for his 2014 paper with Oriol Vinyals and Quoc Le on Friday, December 13, he claimed that reasoning capabilities will make the technology far less predictable. He discussed how an idea his team had explored a decade ago regarding scaling data to new heights for pre-training AI systems, has begun to reach its limits. As such, more data and computing power had resulted in ChatGPT which OpenAI launched in 2022.

“But pre-training as we know it will unquestionably end. While compute is growing, the data is not growing, because we have but one internet”.

-Sutskever declared before thousands of attendees at the NeurIPS conference in Vancouver.

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Speaking of its limits, Sutskever also proposed some ways of breaking new ground, such as technology itself generating new data, or AI models evaluating multiple answers before choosing the best response for a user, to improve accuracy. He further went on to predict a future of super-intelligent, self-aware AI capable of reasoning like humans, forecasting that the long-awaited AI agents will eventually become a reality in this advanced era.

As such, AI leaders are now hinting that the generative AI revolution is entering a new phase, with advanced foundation models poised to bring reasoning and long-term thinking to AI capabilities.

“We’re in the beginnings of this generative AI revolution as we all know. And we’re at the beginning of a new generation of foundation models that are able to do reasoning and able to do long thinking.”

– CEO Jensen Huang.

Long thinking enables AI models to take more time to “think over” the results they generate for us, and are an effort to bring AI into System 2. System 2, a term popularized by Daniel Kahneman in his book “Thinking, Fast and Slow”, represents a mode of thinking that is slow, deliberate, analytical, and demanding conscious effort.

As these capabilities develop further, AI is expected to move beyond its current applications in different sectors to intensely impact fields like medicine, research, and education, as evidenced by OpenAI’s recent advancements and their practical benefits in accelerating scientific discovery.

We’re going to have AI systems that can talk more fluently with us, that can also visualize the real world. And this combination of reasoning and multimodal capabilities, I think, is going to enable us to build more powerful agentic applications next year.”

-Srinivas Narayanan, vice president of engineering at OpenAI.

For this article, we selected AI stocks by going through news articles, stock analysis, and press releases. These stocks are also popular among hedge funds.

Why are we interested in the stocks that hedge funds pile into? The reason is simple: our research has shown that we can outperform the market by imitating the top stock picks of the best hedge funds. Our quarterly newsletter’s strategy selects 14 small-cap and large-cap stocks every quarter and has returned 275% since May 2014, beating its benchmark by 150 percentage points (see more details here).

A customer service team in an office setting using the company’s Customer 360 platform to communicate with customers.

Salesforce, Inc. (NYSE:CRM)

Number of Hedge Fund Holders: 116

Salesforce Inc (NYSE:CRM) is a cloud-based CRM company that has gained significant traction after the launch of its AI-powered platform called Agentforce. On December 12, Macquarie analyst Steve Koenig initiated coverage of Salesforce with a “Neutral” rating and a $370 price target. The analyst told investors in a research note that Salesforce CEO and founder Marc Benioff is aiming to position the company as a “digital labor” pioneer with the new Agentforce product. The move strives to target growth as share gains stall and the company faces slowing momentum. Even though there is excitement and interest around Agentforce, there may be some challenges, the analyst noted. In particular, the consumption-based pricing model of Gen AI functionality could disrupt Salesforce’s current seat-based revenue model.  In addition, Salesforce’s sequential revenue additions have been declining for three years, a key concern for the firm. As such, meeting market expectations requires a turnaround.

Overall, CRM ranks 3rd on our list of top 10 AI Stocks to watch. While we acknowledge the potential of CRM as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. If you are looking for an AI stock that is more promising than CRM but that trades at less than 5 times its earnings, check out our report about the cheapest AI stock.

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Disclosure: None. This article is originally published at Insider Monkey.