Inspirato Incorporated (NASDAQ:ISPO) Q1 2024 Earnings Call Transcript

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Logan Hennen: Yeah, of course. First up, I said congrats on the quarter. Can you guys provide some additional commentary about your top two priorities for the rest of the year and how you’re feeling?

Eric Grosse: So, if you’re referring to sort of our capital priorities and sort of our and our cash priorities, we’re first and foremost, making the operational, the necessary operational improvements to get us towards breakeven for the year. And that is something that we’re pushing hard for and we view that this quarter as a first step. I think another component of it is our cash balances as well, and that we’ve made significant improvements on a year-over-year basis with respect to our cash from where our burn for the first quarter was around $10 million. That has significantly improved from where we were a year ago, but we still want to improve that further. So that is a company and in terms of how we’re attacking that, we’re improving occupancy levels.

We’re driving engagement levels and nights per member. We want to continue moving that sort of in a more positive direction and there’s been a lot of activity around our semi-annual sales that we really fully disclose to basically drive more occupancy and drive more travel across our member base. And then we’re also, as Rob alluded to continuing to really drive more efficiencies across our operating cost infrastructure, in particular with our leases. So, we believe that these efforts will help position the company for stronger financial outlook. But that said, we do understand that a stronger balance sheet would be a very, very good thing. And we’re actively looking through and across sort of all avenues to see what possibilities may exist that are effective and work for our members, shareholders and our constituencies.

Logan Hennen: Perfect. Thank you. Just one last question. What additional measures have you guys been taking to drive better bookings during this year and will you be doing in the future for that? Thanks.

Eric Grosse: Yeah, so this is Eric again. Thanks, Logan. So we are encouraged one standpoint that we’re seeing revenue per member sort of improve, but that’s a little bit of a backward-looking metric and if we look at sort of bookings per member, that’s been kind of flattish to a little bit down. And there’s been a lot of activity that we’ve taken on to basically to drive that in the direction that we want. First is by being more aggressive around our overall ADRs and sort of taking those down. And then, second, we are looking at – and we other ways in which we can stimulate demand, particularly through our semi-annual sale that just closed last Friday. And there’s other initiatives too like our rewards program that has been a big push to encouraging our members to travel more frequently.

One thing that’s great to say is that, just since we launched rewards last fall, about 50% of our members already have some status, which is terrific. And then a third of those members – or excuse me, a little bit more than a quarter of those members are already and our highest tier. So that suggests that they are and they are really getting engaged cohort of travel members or who’s been members of Inspirato that do travel and frequently with us and really value it. Our objective now is to spread that kind of enthusiasm across a wider portion of our member base.

Brett Knoblauch: Thank you. Congrats again on the quarter.

Eric Grosse: Thanks, Logan.

Operator: Thank you. I’m showing no further questions in the queue at this time. I would now like to turn the call back over to management for any closing remarks.

Eric Grosse: Terrific. Thanks for bearing with us. We apologize for the delay in the start. We had to some technical and communication issues, but we don’t want that to underlie our enthusiasm for returning to profitability this quarter. So, thank you very much for the questions and for the engagement. And we look forward to staying in touch in the quarters ahead.

Operator: This concludes today’s program. Thank you all for participating. You may now disconnect.

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