IDT Corporation (NYSE:IDT) Q2 2025 Earnings Call Transcript

IDT Corporation (NYSE:IDT) Q2 2025 Earnings Call Transcript March 6, 2025

Operator: Good evening, and welcome to the IDT Corporation’s Second Quarter Fiscal Year 2025 Earnings Call. During management’s remarks, all participants will be in listen-only mode. [Operator Instructions]. I will now turn the call over to Bill Ulrey of IDT, Investor Relations.

Bill Ulrey: Thank you, John. In today’s presentation, IDT’s Chief Executive Officer, Shmuel Jonas and Chief Financial Officer, Marcelo Fischer will discuss IDT’s financial and operational results for the three months period ended January 31, 2025. After their remarks, they will be happy to take your questions. Any forward-looking statement made during this conference call, either in the remarks or during the Q&A that follows, whether general or specific in nature are subject to risks and uncertainties that may cause actual results to differ materially from those which the company anticipates. These risks and uncertainties include, but are not limited to, specific risks and uncertainties discussed in the reports that IDT files periodically with the SEC.

IDT assumes no obligation either to update any forward-looking statements that they have made or may make or to update the factors that may cause actual results to differ materially from those that they forecast. In their presentation or in the Q&A session, IDT’s management may make reference to non-GAAP measures, including adjusted EBITDA, non-GAAP net income and non-GAAP earnings per share. A schedule provided in the IDT earnings release reconciles adjusted EBITDA, non-GAAP net income and non-GAAP earnings per share to the nearest corresponding GAAP measures. Please note that the IDT earnings release is available on the Investor Relations page of the IDT Corporation website. The earnings release has also been filed in Form 8-K with the SEC.

Now I will turn the call over to Shmuel for his comments on the quarter’s results.

Samuel Jonas: Thank you, Bill. Welcome to IDT’s earnings conference call. IDT had a strong second quarter led by NRS and BOSS Money and supported by robust results from our traditional communications segment, which increased its cash generation for the third consecutive quarter. On a consolidated basis, we again generated record levels of gross profit income from operations and adjusted EBITDA. NRS continued to deepen its penetration of the independent retailer market. We are now launching new features and functionalities that increase the value of our solution for retailers and will help us deepen market penetration and drive growth. BOSS Money delivered another quarter of strong year-over-year transaction and revenue growth.

In the second quarter, we continue to focus on improving the margin contribution, particularly in our retail channel, and that effort helped to boost our Fintech segment’s gross profit and adjusted EBITDA less CapEx to record levels. net2phone continued its expansion led by further growth in the U.S. market. We are especially excited about last week’s launch of net2phone’s virtual AI agent. It has been very well received by our internal BOSS and NRS teams that are using it with great success to enhance the quality and consistency of customer interactions while reducing costs. We are confident that net2phone clients will find that it provides them with great value right out of the gate. Moreover, as they build with our AI agent, it will provide clients with increasingly sophisticated tailored solutions that add value across disparate functions within their organizations.

Our traditional communications segment increased adjusted EBITDA for the third sequential quarter and surpassed $20 million for the first time since fiscal 2022. In light of our solid financial position and positive outlook and mindful of the feedback we’ve received from our investors, we stepped up our repurchases of stock during the second quarter and have increased our regular quarterly dividend by 20%. Now, Marcelo will also brief you on the second quarter results and we’ll be happy to take your questions afterwards.

Marcelo Fischer: Thank you, Shmuel. I would like to briefly provide some additional insights to our discussion of this quarter’s financial results. In today’s earnings release, for the first time, we are providing capital expenditures from each of our reporting segments. Segment level CapEx gives greater clarity into the cash generating power of our key businesses, and we hope that this additional information will be useful to you, our investors, for comparative valuation purposes. Now turning to our second quarter results. Obviously, we are extremely pleased with our performance. NRS had an exceptional quarter with 32% recurring revenue growth and adjusted EBITDA exceeding $10 million. This $310 in recurring revenue per terminal underscores NRS’s ability to deliver value added features that drive higher revenue generation.

We anticipate this figure will remain around the $300 mark for the remainder of the fiscal year, reflecting continued deepening penetration of NRS Pay and migration of retailers to premium sales plans as we continue to add new features and functionalities. Q2 is typically one of NRS’ strongest revenue quarters of the year, and we are quite pleased with the businesses ability to continue to scale effectively. BOSS Money also delivered a very strong quarter. Our transaction volume reached another all-time record at 5.7 million with digital transactions through our BOSS Money and BOSS Calling apps representing more than 80% of all our remittances. We are seeing somewhat slower revenue growth, primarily because of our decision to optimize gross profit per transaction, particularly in our retail channel.

And as a result, we are quite pleased to have achieved GP growth for the larger Fintech segment of 35% to a record $22 million. BOSS Money has continued to grow strongly since the quarter end. During February, both transactions and revenue again increased by well over 30% compared to February of last year, despite the leap day in that same month a year ago, net2phone also grew quite nicely in Q2, even though foreign exchange translation masked the strength of the underlying performance of the business. Subscription revenue increased 9% to $21 million in the quarter, but on a constant currency basis, the increase was 14%. As an example, net2phone’s subscription revenue in its Mexico market increased 18% year-over-year in pesos, but in dollar terms, sales actually decreased slightly.

Across all of its markets, net2phone achieved its top line growth, even while being incredibly disciplined in expanding. SG&A decreased 1.7% year-over-year and 1.5% sequentially to drive a 55% year-over-year increase in adjusted EBITDA to $2.9 million and an increase in the corresponding adjusted EBITDA margins from 9% to 13% over the same period. As well as NRS and BOSS Money and net2phone have performed, we have been particularly pleased by the cash flows generated from our traditional communication segment. Adjusted EBITDA for this segment has increased in each of the last three quarters to reach over $20 million in Q2, a 19% year-over-year increase, while CapEx decreased slightly. The increase in profitability reflects our continued focus on shifting our sales channel mix and our geographical corridor mix to maximize gross profit, implementing new pricing strategies, particularly in our digital payments business, and working diligently to bring even more costs from our operations and achieve greater efficiency.

A special shout out to our IDT global host of carrier team for continuing to deliver consistent gross profit results, notwithstanding the industry wide IoT voice market capital decline. Consolidated adjusted EBITDA in the second quarter was a record $34 million, bringing our total adjusted EBITDA for the first half of the year to $63 million. Mindful that each of our segments has outperformed our expectations in the first half of the fiscal year, we now expect to generate at least as much adjusted EBITDA in the second half. To put it another way, IDT is on track to deliver approximately 40% adjusted EBITDA growth in fiscal ’25 on top of the record $90 million we obtained in fiscal ’24. Although we remain watchful for potential impact of the new federal immigration policies, to date, we have not seen a meaningful slowdown across any of our businesses.

At NRS, as we disclosed yesterday, same-store sales at our retailers increased 3.5% year-over-year in February and increased 6% compared to January, indicating that business activity for our independent retailer customers remains healthy. At BOSS Money, not only did we achieve robust transaction volume and revenue expansion in February, but this past week, BOSS Money also delivered the second highest weekly remittance transaction volume in its history, exceeded only by Christmas week last December. Last week’s BOSS Money transaction volume even surpassed the total from Mother’s Day week last year. As such, we remain cautiously optimistic about the potential impact, if any, that the new federal immigration policies may have on our NRS and BOSS businesses.

Turning now to our balance sheet and our cash flow from operations. You will note that exclusive of changes in customer funds deposits, this Q2, we generated only $7 million in operating cash compared to $25 million for the same quarter a year ago. I want to point out that due to the nature of our BOSS Money business, working capital levels over the course of any one week fluctuates significantly. Fridays are typically the day of the week that ends with our lowest levels of cash, because we prefund our BOSS Money global payout network’s wallet in order to enable our payout partners to make remittances disbursements during the weekend ahead. Having into a routine weekend, it is not unusual for us to prefund $30 million to $40 million in disbursements.

On the other hand, Wednesdays typically register the highest cash balance of any day of the week. So this past January 31, the last day of our fiscal second quarter was a Friday. And as such, the cash in our balance sheet at the quarter close was at its lowest for the week. Our upcoming third quarter will end on Wednesday, April 30, and as such, I expect that we will therefore be reporting materially significantly higher levels of operating cash flow generation for Q3. Given the strength of our balance sheet and our expectation for continued robust cash generation, as Shmuel noted, our Board made a decision to increase IDT’s quarterly dividend, and we expect to be able to continue to increase the dividend each year for the foreseeable future.

In addition, we will continue to return value to stockholders through our opportunistic approach to repurchasing shares. This quarter, we had a record level of repurchases, over 179,000 shares for $8.5 million bringing our total for the twelve months ended January 31 to 380,000 shares for $16 million. Now, operator, back to you for Q&A.

Q&A Session

Operator: We will now begin the question-and-answer session. [Operator Instructions]. The first question is from Inigo Alonso [ph]. Please announce your affiliation then pose your question.

Unidentified Analyst: Hello. Thank you again for another quarter of great results and also thank you for the extended remarks this time. I have questions on the three main businesses, I will start with NRS. Earlier in Q4, you provided a soft guidance of 6,000 terminals for this year. It looks like in last week’s or yesterday’s report actually, there was a neutral tendency of growth and that was due to a seasonal churn that you mentioned in the results. I was wondering if you still are trending towards 6,000. That’s one of the NRS questions. The other one is around the ad revenue. It sounds like it was a really good quarter. I assume that maybe seasonal advertising had an impact. We know that it was the elections and maybe that was a huge driver or could have been because of the experience that you have been adding to your network.

So I would like to get more color on that revenue too. And lastly, long-term question, are you planning on taking NRS International in the medium term? When you go overseas, there is a more fragmented market. When it comes to convenience stores, there’s not that many franchises. So I was wondering if that’s in your plans for the medium and long-term?

Samuel Jonas: Okay. Marcelo will answer most of your questions. If I have anything to add in, I’ll add it in.

Marcelo Fischer: No. I just wanted to say that you’re right. Advertising had a nice performance during Q2. It was up about 12% year-over-year. But we also saw a real nice jump in the data side of the business that grew by almost 40% versus a year ago.

Samuel Jonas: Yes. In terms of international expansion, it’s not something that I would say that we’re looking to do organically. Frankly, we’re very, very busy just dealing with the problems and the growth that we have in the U.S. And we’re very optimistic about the trajectory and the opportunity here in the U.S. So I think that if we end up doing something internationally, it would likely be through an acquisition. But and in terms of the number of units, again, I think we’re slightly behind where we had thought we would be in terms of adding units. But I think that we will make it up over the course of the rest of the year is my opinion. We’ve had a lot of new salespeople come on recently. And unfortunately, they need to be trained and seasoned a little bit before they start to become successful. But I have high hopes that they will become very successful.

Unidentified Analyst: That’s really good color. And let me ask about net2phone. So in net2phone, it looks like we had the lowest seat count addition in a while, but we also had a really nice growth in constant basis for revenue. So there’s a lot of trends going on in this industry. We have the Metaswitch sale. We also have Avaya saying that they are not going to support the small and medium customers that they have. So I’m wondering if you have been seeing some of these trends and maybe getting higher revenue customers as a result of the industry dynamics?

Samuel Jonas: Yes. I mean, I don’t know if I would specifically tie our results with industry dynamics. So I’ll separate what you said about Metaswitch and Avaya from just what I’m seeing from the business. I would say that I’m seeing slightly larger deals come in than previously. I mean, we have a very good pipeline of deals that have already been signed but aren’t online yet. And so I do expect the numbers to perform better in the second half of the year than they have during the first half on net2phone. As far as the currency, I can’t predict currencies any better than anybody else, maybe currency traders do a better job than I do on it. But that has definitely been a headwind for the business. That being said, like I’m very optimistic about all of the things that we’re doing to increase ARPU.

I mean, and I’m very, very optimistic about what AI is going to do for the net2phone business. So no real concerns. If anything, we talk a lot internally about increasing our investment in AI, both in terms of development and sales, so that we can really, I’ll say, compete with the big boys who have way different kinds of budgets than I can even understand frankly.

Unidentified Analyst: Okay. And the last item around BOSS Money. You provided really nice color around why you need this working capital to support BOSS Money and why you hold cash. It has been maybe a criticism of some investors that you’re holding so much cash. And I think providing color in BOSS money like you did today, it is important to understand why IDT has the balance sheet that it has. I was wondering what’s the requirement or the amount of money of cash you feel comfortable with to run BOSS Money, what are those working capital requirements of BOSS Money?

Samuel Jonas: I will let Marcelo answer that question.

Marcelo Fischer: Yes, I’ll say a little differently, okay. The fact that we have the very strong balance sheet that we have, we are able to fund all the working capital needs of the BOSS Money lease business and all those businesses like our digital payment business as well. As you know, most of our competitors in the money return space who do not have this side balance sheet, they resort now to funding the working capital needs by taking lines of credit from financial institutions. And in the course of doing so, obviously, they incur costs that we are able to avoid in terms of interest, et cetera. So as long as we do not deploy the cash in our balance sheet towards new initiatives, towards building new businesses, reinvesting current businesses, returning that cash to shareholders in the point of repurchases and dividends of finding good attractive value accretive acquisitions, we will continue to leverage the balance sheet to support working capital needs that we have.

So we don’t – it’s not that we think the balance sheet because of the money bought business. It’s rather the other way around. It’s because we have not yet found the right opportunity to deploy our cash in full. We know we are opportunistic and we are able to support the working capital needs of the BOSS Money business, thus generating higher returns on our investments because we are avoiding the financing costs involved.

Unidentified Analyst: Okay, thank you for the wonderful insights. [Indiscernible].

Operator: Okay. Your next question comes from William Vaughan with Corient. Please proceed.

William Vaughan: Congrats, Shmuel and Marcelo on another great quarter. My question is around BOSS Money. You mentioned the trade off in terms of thinking about profitability and trading in profitability for a little bit of growth and focusing on that, the BOSS Money business. My question is, profitability is very important and we also want the business to be profitable. Are we possibly prioritizing short term profits and foregoing some long-term profits by not investing more and being more aggressive in customer acquisition? How does the team balance profitability with growth in this business, especially with other competitors and one specific larger competitor that’s spending a lot on marketing? How does the team think about that?

Samuel Jonas: So I’ll try to answer you a little generally. I mean, I would say that I’m probably a little bit too conservative of a person in general. And I’m not a swing for the fences type of a person in general. I like to hit singles and doubles and get the batters home. But it’s not to say that I think that the competitors of ours who swing for the fences and spend insane amounts of money are completely crazy. I don’t think that they’re completely crazy. I think that if you get a good return on your investment, you should probably spend more. I think that we’ve tried to, I’ll say, be a little bit of both in the sense that we are both profitable and growing over 30%. We could obviously increase growth by investing more. And I think that we are tiptoeing, I’ll say, into investing more, not again, you’re not going to see us go crazy tomorrow and say we’re going to spend $5 million more a quarter on customer acquisition or expanding our retail footprint by double or anything like that.

But I think that we are trying to increase the verticals that we serve customers and we’re trying to make each one of those verticals profitable on their own. And again, I mean this business has had a very, very successful run so far. And I don’t want to mess with it too much by starting to invest in maybe an irresponsible way.

Marcelo Fischer: And if I could just add, right, the overwhelming majority of the profitability that we are now generating from BOSS Money is coming from our digital channel, which is about 80% plus of our total transactions. And the profits are significantly higher in terms of unit economics. It’s in the retail channel that unit economics are lower. And most of our efforts in terms of improving gross profit and gross profit per transaction is happening really on the retail channel part of the business. And it has paid off thus far by us trying to raise that GP in that channel, while at the same time freeing up a lot of capital to continue to invest heavily on the digital side.

Samuel Jonas: Yes. And we have some really like nice tricks up our sleeves that we expect to really help growth without supercharging the spending.

William Vaughan: Okay, awesome. Thank you guys. Thanks for the detailed answer. The second question is also on BOSS Money. You all expanded into some more verticals and I appreciate all the color and it’s a vertical by vertical business in terms of profitability for BOSS Money. Can you talk a little bit more about the reasons for expanding to Venezuela, Brazil, Eritrea and how those initiatives are going so far?

Samuel Jonas: I don’t have the numbers in front of me to give you like country-by-country how they’re doing. I mean, I would say just from what I’ve heard generally on update calls is that they’re going better than we expected at this particular time. The one thing I would say is that like you need to have scale in every market for you to really start to reap the benefits of it. And today, we don’t have scale in that many countries. But like every time we open up a new country, it’s a new opportunity to see if we have the I’ll say the veracity to turn it into something much larger. And but it takes months to get traction. I mean, as I said, Venezuela generally is going well. Brazil isn’t even live yet. So it’s hard for me to say how well it will do, but I’m optimistic.

William Vaughan: Okay, awesome. Thanks guys.

Operator: The next question is from Eric Brandley [ph]. Please announce your affiliation and pose your question.

Unidentified Analyst: Thanks guys. Just one question really from me. Could you give a little more color around the decision to ramp share repurchases back up? Just curious kind of what investor feedback in particular changed your thinking on capital allocation?

Samuel Jonas: I don’t know. Sometimes you get like worn down by people and that changes your, I mean, in all honesty, I mean, on almost every investor call that we have, we’re told why you guys have so much cash on the balance sheet, you guys need to be out there purchasing more stock and increasing the dividend and so on. And again, I think are a shareholder friendly company. I at least try to be when I wake up in the morning every day. And that we thought that it was a good opportunity to buy.

Unidentified Analyst: Got it. Thank you.

Operator: [Operator Instructions]. We have a follow-up coming from William Vaughan. Please proceed.

William Vaughan: Hey, just a follow-up. So on NRS, are you seeing any trends in terms of growth geographically, any types of verticals or customers that you’re seeing more growth or specifically more opportunities? And just any color you could add on NRS in growth opportunities would be helpful.

Samuel Jonas: I mean, I would say in general that we’re seeing growth across all of our channels. I really like there’s not one part of the business that isn’t seeing growth. I have my own like I’ll call them pet projects that I’m particularly excited about. We just launched delivery service through DoorDash like directly integrated into the POS and we have all the other ones coming online over the next couple of weeks. And I think that that’s going to be a huge success for retailers. I mean, today you can’t get accurate inventory on any of these delivery platforms. When pricing changes for you, you don’t necessarily update it into those platforms because it’s like cumbersome and complicated et cetera. You’re not sure when the driver is arriving, you’re not sure when the delivery was I mean there’s all sorts of like issues by it being disconnected from the POS.

So I’m very excited about that. I continue to be very excited about our QSR business. I think the integrations we’re doing with liquor companies to have orders ship automatically is going to be a huge thing that will help stores make sure that they keep the correct inventory like on their shelves. So there’s a lot of different things that are going on that I think are exciting. Some of them have had much more success than others. We launched LottoShield and sort of like automatic cash taking through like a separate machine called the Paypod. Those two have not like flown off the shelf like as fast as I thought. But there’s other ones that are doing tremendous numbers. And again, we expect the SaaS revenue to grow tremendously with all these new features.

I mean again, I think almost every store needs delivery nowadays. There’s again lots of opportunity.

William Vaughan: Awesome, thanks guys. Once again great quarter.

Operator: [Operator Instructions]. Okay. We have a follow-up from Inigo Alonso [ph]. Please proceed.

Unidentified Analyst: Yes. Just a follow-up on NRS. You have been talking about the screens that you are adding on different locations. Are you planning on disclosing the account anytime soon and adding this as a KPI to your metrics?

Samuel Jonas: I don’t — no I mean, we don’t usually disclose like which accounts we do business with. But I mean again, it’s in terms of what are you trying to gather? I’m not maybe you can explain a little better.

Marcelo Fischer: Yes. I think as the number of screens start to become more material, we obviously are not going to include those customers together with our count for POS terminals customers. But those are going to be advertising only, right? So once those things start happening, depending how large it gets, we’ll start showing that most likely as a separate KPI, okay, so that you could immediately track and calculate the amount of advertising revenue that’s generated by third parties.

Unidentified Analyst: Yes. What I’m thinking or trying to gather, it feels like this could be another hidden gem in your portfolio. The potential of having screens out there is pretty big. There is publicly traded companies out there making more than $50 million a year just from having screens in Canada. So I’m wondering if this could scale that far. So that’s why…

Samuel Jonas: I don’t know yet. I mean, when it starts to get there, you’ll see them. By then, we’ll probably be breaking it out. So but again, like third-party ones come with obviously a revenue share that we don’t have in the case of our own stores, I’ll call them. But we are optimistic about it and we’ll have more to talk about on the advertising front and what we’re doing to expand it in the future.

Unidentified Analyst: Just as a benchmark, what was the number of screens added of that type this quarter?

Samuel Jonas: I don’t have the numbers that were added this quarter in front of me. I know that we just ordered another 1,500 screens. But I’m not 100% sure how many were actually put on this quarter.

Unidentified Analyst: Thank you.

Operator: As there are no more questions, this concludes our question-and-answer session and conference call. Thank you for attending today’s presentation. You may now disconnect.