H&R Block, Inc. (NYSE:HRB) Q4 2023 Earnings Call Transcript

So, I think you’ll see inflation. I think it will be a little bit more moderated from what we saw last year. Obviously, we have to do things like I think about what our bonus accrual is and other items as well. But overall, being able to grow earnings faster than revenue is the ultimate goal. And obviously, we’ve guided to that this year.

Scott Schneeberger: Thanks. And one more, if I may, maybe getting Jeff involved here, too. Really curious what you saw in the extension season. The impact of California, I know that we’re not even up to that deadline yet. But just — since we last heard from you on a public call, what have been the trends — I assume a little bit better than expected. You did a little bit better than your guide. But just want to — curious on your comments on this extension season versus last. Thank you.

Jeff Jones: Yes. Thank you. I was feeling lonely, Scott. I appreciate that. Yes, I mean, we — specifically to California in extension seasons, I mean we know that extensions were down generally this year, and we experienced our share of that. In California, we still expect that most volume will come in closer to the deadline of October 15. We are keeping additional offices open to capture volume. But as Tony always reminds me, we’re not fully open everywhere. So, we’re doing what we can to balance the expense side and the revenue side, trying to capture our fair share and grow. But most importantly, I think the teams are focused on just preparing based on the learning for this year to get ready to compete for tax season ’24.

Scott Schneeberger: Thanks very much.

Jeff Jones: Thank you.

Operator: Thank you. I would now like to turn the conference back to Michaella Gallina for closing remarks. Madam?

Michaella Gallina: Thanks, Latif, and thanks, everyone, for joining us today. We look forward to speaking with you again next quarter.

Operator: This concludes today’s conference call. Thank you for participating. You may now disconnect.