Heidrick & Struggles International, Inc. (NASDAQ:HSII) Q3 2023 Earnings Call Transcript

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And the third leg to our AI is all of our business processes that we’ve got that enable us to run more efficiently, and we’re looking at all different approaches over there from simply data and analytics and taking that to the next level with gen AI. We’ve already kind of established a pretty good platform on technology for search, but now how can we leverage that even further, how can we combine our databases using AI to leverage information people are gathering on individuals and bring that to one spot in a far easier way. So there’s all kinds of technology that’s out there. I think the advantage or where I feel good about our team and talent here is, we’re working very collaboratively on it. We’ve got lots of pilots going. We’re reporting out on it regularly.

And we’re sharing it with the firm as well, what things are working, what things aren’t, what kind of prompts can people be using, how do you create greater efficiency. So that’s kind of the approach that we’re taking on this and probably more to come on it soon.

Marc Riddick: That’s very helpful. I appreciate that. And I was wondering if you could also then, a quick follow-up as to maybe what we’re seeing with visibility with projects, assignments and the like. I was wondering if, granted, we’re going into sort of the fourth quarter and the seasonality of holidays and what have you, but I was wondering if you’re seeing any difference in that level of visibility that you would normally have or if it’s similar to what you would see at this time of the year. Thank you.

Krishnan Rajagopalan: Yes. Look, I think it’s fairly similar. I think we have macro concerns that are out there that are emerging day-to-day. So we’re keeping an eye on that to figure out how does that impact, going back to the previous question as well, our visibility and thoughts on markets, does it hit supply chain, does it hit oil, what does it do. So we’re keeping an eye on that right now. I would say that it’s pretty consistent to what we’ve seen before. And throughout the year, we’ve been pleased to see that. As I referenced, we’ve seen more CEO searches this year than ever before. So we’re tracking trend lines like that and AI searches and things like that, that we can keep our eye on that are markers for where the market is going as well.

Marc Riddick: Thank you very much.

Operator: Thank you. We’ll take a follow-up question now from Tobey Sommer.

Tobey Sommer: Hey, just wanted to ask you a question about that CEO search comment and sort of the year-to-date demand. Do you have good data in your Executive Search marketplace to indicate whether there’s simply going to be an elevated velocity of turnover as a result of the baby boomers are on the cusp of it? This is something we’ve talked about in and around the industry for, gosh, decades, and I’m wondering if you’ve got sort of evidence and a basis for describing a change that could last for a period of years.

Krishnan Rajagopalan: Yes. Sort of the way I think about that is that we weren’t surprised with seeing elevated number of CEO searches this year just based on conversations that we have, understanding the demographics, et cetera. And also people kind of having run the race on COVID a bit and experienced a great resignation of potentially their teams as to where people were at this stage. So we weren’t surprised by that. If we forecast ahead, what we would imagine and would expect to see is changes on teams as a result of that. Often, CEO changes lead to changes among the executive teams as well. So we would be forecasting that, that talent is short and there may be changes that happen over there. As to how much longer the CEO change wave lasts, I don’t think I can predict that too much better than what we kind of have seen today.

Tobey Sommer: Okay. Thank you.

Operator: Thank you. [Operator Instructions] And gentlemen, it appears we have no further questions today. Mr. Rajagopalan, I’d like to hand things back to you for any closing comments.

Krishnan Rajagopalan: Super. Thank you. Thank you, everyone, for your participation and continued support. Look, we’re very encouraged by our results and continue to see good demand signals despite this broader macro uncertainty. So in tandem with navigating the economic challenges, we remain focused on growing our business and continue to execute on our diversification strategy. We look forward to speaking with you again next quarter. Thank you very much.

Operator: Thank you. And ladies and gentlemen, that will conclude the Heidrick & Struggles Q3 2023 earnings call. Again, we’d like to thank you all so much for joining us and wish you all a great evening. Goodbye.

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