Healthcare Services Group, Inc. (NASDAQ:HCSG) Q3 2023 Earnings Call Transcript

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A – Ted Wahl: Yes, more the later than the former. Jack, there is always going to be some movement month to month, quarter to quarter depending on timing of new business adds or exit, management development ram-ups, operational execution, and other considerations that are happening really each and every day as a part of our business within our field-based operations. Year-to-date, our adjusted segment margins 8.8% and 5.6%, and we would expect to track in and around those levels for 2024, again, with a degree of that quarter to quarter variability. So, overall, we continue to have positive operational trends related to customer experience, system adherence, regulatory compliance, and budget discipline. All of which are near-term margin drivers, which is why we remain confident in our overall ability to continue to manage adjusted cost of services in that 86% range that we have targeted.

Q – Jack Senft: Okay, perfect. Thanks. And then, just a quick follow-up here, in your prepared remarks, I think you noted that the sales pipeline was ramping up nicely which obviously correlates really well with you guys entering this growth mode base. Just curious if can dive a bit deeper on the sales pipeline? And you could kind of touch in — touch on and just like in terms of what you are seeing, in terms of demand and as you kind of head into 2024?

A – Ted Wahl: Yes. We appreciate that question because as we have discussed previously, our value proposition continues to resonate more strongly than it ever has even historically. So, the demand for the services is absolutely there. And, not to suggest that increased demand necessarily yields an increased growth rate. But certainly to have greater demand allows us to be that much more selective in determining with whom we would like to establish new partnerships. And in many instances, expand our existing relationships. So, the demand for the services is certainly strong. We have built an organization on both the sales side of our field-based organization. And, also within our operations to develop the management pipeline such that we have the management capacity to be able to onboard new facilities.

All of which are operating at full capacity right now. So, the demand we do anticipate will turn into new business growth and new business opportunities. So, given that, we did talk about our expectations for the second-half of the year to demonstrate top line growth sequential relative to the first-half of the year. And, expect that growth trajectory to continue into 2024 such that we have every expectation that we see year-over-year growth 2024 compared to this year.

Q – Jack Senft: Awesome. Thanks, Ted.

Operator: Your next question comes from the line of Brian Tanquilut from Jefferies. Your line is open. Brian, your line is open. And there are no further questions at this time. I will turn the call back over to Ted Wahl for some final closing remarks.

Ted Wahl: Okay, great. Thank you, Rob. As we look ahead, we remain confident in our ability to control the controllables, realistic about the challenges that remain within our industry and broader economy, and focused on executing on our strategic priorities to drive growth and deliver long-term value to shareholders. So, on behalf of Matt and all of us at Healthcare Services Group, I wanted to again thank Rob for hosting the call today. And, thank you again everyone for joining.

Operator: This concludes today’s conference call. Thank you for your participation. You may now disconnect.

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