Harte Hanks, Inc. (NASDAQ:HHS) Q1 2024 Earnings Call Transcript

Kirk Davis: Yes. I think in August, we’ll be able to share some outcomes with our partnership strategy. In fact, we just had a very, very deep dive this past week in our senior leadership team meeting, where our Head of Partnerships walked us through at least a dozen. But one that I’m particularly excited about that looks like it’s getting out of the gate well is our relationship with a company that does an exceedingly large amount of work in helping companies find good companies to handle customer care. And so this is an organization that does a strong business in that regard. And we’ve been working with them for 3 or 4 months to obviously prove our abilities and capabilities and the geos that we can service effectively. And just this week, we got our first opportunity with that company, but we expect that to be a very strong pipeline builder for us.

And I’ll also harken back to the very first partnership we established within my first 2 months here, which is with a business development company that enables us to be in front of Fortune 1000 type companies on a 2 to 3 times a month basis. And we have now developed a number of new customers through that pipeline. But we are looking at other partnerships, particularly in the care area. And I do believe we’ll have some positive news to share on our next call in that respect. And really, just to be completely transparent here, we have over a dozen conversations in scope right now to build this network. And once we accomplish that, that will serve as a multiplier effect for us in addition to our team’s acquisition efforts. So it’s an important channel.

I’ve commented previously that B2B companies can typically see 30% of their revenue coming from this source. It’s de minimis for us today, but we are poised to make that a strong contributor over the next 6 months.

Operator: [Operator Instructions] We reach the end of our question-and-answer session today and with it the conclusion of today’s conference call. You may disconnect your lines at any time and thank you for your participation.