GXO Logistics, Inc. (NYSE:GXO) Q2 2023 Earnings Call Transcript

Bill Fraine: Yes. Well, there’s two ways. One is that because of our expertise, we become what I would call very core to their business. So there are certain things, for example, as you know, we run a very large return center in Indiana. There are certain things that are core to companies as they decide to look at their new supply chain. So returns is a big part. That’s why you’re seeing it growing in that same process. Reaching out and getting closer to the markets, as you mentioned, and having regional locations is all about a cost and a speed advantage. And the benefit of that is the GXO direct model. Some of these main customers we’re talking about that are large companies that have their own supply chains and companies that are coming in from Europe into the U.S, my conversation, constantly with them is, why do you want to go out and build a bunch of sites across the United States?

What you can do is you can have a core central process and you can use GXO direct in the markets you need to be in to be closer. It offers you flexibility, it offers you speed and it offers you a winning team that’s already in place. So, you really skip over the implementation in those markets. That’s an idea people are gravitating to. They like that idea. And that’s why we’re seeing great growth in those markets and we’ll see more. So those are the areas we really get to help and not just here, but we’re in the UK now and we’ll be in Europe soon, Continental Europe with Direct. And in those cases, exact same things are happening there. Customers are seeing the same value we mentioned TJX earlier. So, we play a big part in that. And the final thing I would say is, goes back to what I said earlier.

What we’re being told by our customers is we run the best sites that they have. So, where we have those sites, we’re definitely the leader in those.

Ravi Shanker: Go it. Thanks a lot.

Bill Fraine: Thank you.

Operator: Our next question comes from the line of Brian Ossenbeck with JPMorgan. Please proceed with your questions.

Brian Ossenbeck: Hey, good morning. Thanks for taking the questions. Maybe for you, Bill, can you talk more about the German market? Seems like it was a long time coming. You were serving it from a couple of different countries before, but making a pretty big effort. Can you just talk about if that was a customer’s pulling you into their, its $20 billion, so it’s not small. But maybe you can talk about how that looks ramping up and in terms of what you might need to add there, as you mentioned, M&A earlier?

Bill Fraine: Yes, I’ll talk to you from what we’re seeing and what we’re doing on the selling side. And then let Malcolm talk a little bit about what he sees. Obviously, he’s closer to Germany than I am, but what he sees the market wide, but obviously, we all know it’s largest market in Europe. So, you definitely want to be in it. What we’ve done is we’ve developed a strong sales team there. We’ve expanded it. We have a focus. We have a step on who’s leading it now for us as the president of the market. And we have a very strong pipeline and we see huge opportunities. We’re already doing work in Poland that supports Germany. And we have sites in Germany that was part of the Clipper purchase. We gained opportunities in the market. So we see great growth in there as we go forward 2024, 2025 and beyond. It definitely has a big play in our 2027 numbers.

Malcolm Wilson: Yes. And let me just add, Brian, it’s Malcolm here. it’s a huge addressable market. I mean, it’s $100 billion market. We’re very pleased to be in there. When we made the acquisition of Clipper, we brought that Clipper business together with the GXO business. And as Bill just mentioned, we’ve got a super leader, Stefan Van Hoof, he’s a great guy. He’s well respected through the market. We’re really down the route now. I mean, we’ve been engaging a lot of marketing campaigns to arouse local interest in our new company there. And we’ve actually already opened a state-of-the-art facility in Dormagen, which really is enabling us to showcase a lot of the new technologies that we’re bringing in. And I know Adrian, in his new role, will be spending time there, really to help showcase some of the things that we’re doing.

So, we’re in a very good position, but for us, it’s still a very tiny market. And that’s really one of the things that’s exciting us. We can see so much potential for our growth and we’ll do it organically, but also Baris mentioned earlier, when we’re in a small environment in the market, we’re not equally opposed to looking at specialized M&A just to accelerate our growth in particular geographies. So but overall, we’re in a very good position. I think we’re going to do it’s going to become one of our larger markets as we progress through the next few years.

Brian Ossenbeck: Okay, thanks for that. Just to follow-up with [Bascome’s] (ph), give a little more color to talk about the Central efficiency is quite a bit, but can you talk more about the ones at the site level? Is that sort of expected at this point of the cycle when things slow down a little bit? You catch up the high speed of growth and maybe you can go back and improve on some of these sites. Does that sort of in your numbers for the back half of this year? And then what does that look like into next year when maybe growth starts to ramp up again. Can you still improve on those site by site?

Baris Oran: Yes. We are improving on those sites by site by site level. and Adrian’s appointment will also help in deploying small tech in addition to automation. I would say, it’s the site level as well. So if you’re looking at the organization at the site level, looking at our layers at the site level, spend of control at the site level. So all of those are part of our productivity efforts and it’s paying off quite well. And you will see that progressing towards the end of this year and into next year. There’s more to come on that side.

Brian Ossenbeck: Okay. Thanks, Baris. Appreciate it.

Baris Oran: Thank you.

Operator: Thank you. Our next questions come from the line of Jeff Kauffman with Vertical Research Partners. Please proceed with your questions.

Jeff Kauffman: Thank you very much, and thank you for slipping me in. Just kind of a broader picture question. You talked about what’s going on in your pipeline with your customers. As we start to get more and more of these more complex, assignments, with your customer base, in theory, that should probably go hand in hand with some stronger margins. Can you talk a little bit about going on, on the margin side of the business as you’re implementing more of these, automation projects?