GoDaddy Inc. (NYSE:GDDY) Q2 2023 Earnings Call Transcript

Unidentified Analyst: Great. Thanks. And maybe any update on the FIS Worldpay partnership?

Aman Bhutani: Partnership is doing great. We have launched the product with them. We have a set of customers that are using our new solutions, still very early since we’re only about a month in, I think, from the launch. So, it’s still pretty early, but very happy with the progress. I dare say that our partners are pretty excited about the progress too. And I think they can’t wait to get out there and sell it more and we can’t wait to see those customers.

Mark McCaffrey: And we’d always said the impact on 2024 was — sorry, 2023 is going to be minimal, and we would start to see the momentum of that going into 2024, which again adds very excitement about that momentum.

Unidentified Analyst: Thank you.

Christie Masoner : Our next question comes from the line of Mark Godoi from Benchmark. Mark please go ahead.

Unidentified Analyst: Hi, guys. This is Alex on for Mark. Just a question on payable domains. So last quarter, you characterized contribution is modest, and it sounds like there was meaningful performance in 2Q from payable domains. Just curious if you could perhaps discuss what was the most meaningful driver for that — for the outperformance in applications in commerce or whether or not payable domains as a material driver of that.

Aman Bhutani: Yes. I’ll maybe let Mark talk at on commerce and sort of payable domain, I’d probably say it’s still very early and OmniCommerce is pretty big. But let me sort of step back and answer your question around what’s driving the growth of payable domains. Obviously, you’re very aware, we have 21 million customers. We have 84 million domains under management. We have a ton of opportunity to attach this new and unique product. That’s why you hear the excitement from me on it on a continuous basis. And of course, the math adds up very quickly, the more customers we can get on it. The biggest drivers over the last quarter for payable domains is we started to really surface payroll domain in the journey and engagement that happy with us because it’s still a new concept for people.

Our customers don’t automatically understand that they’ve brought the domain and with a couple of clicks, they can start taking payments. So, we found better ways to guide the customer through that path, get them live with the capability. And what we find is once we get them live with that capability, sure enough, they start to transact, right? And you know our overall math in terms of retention rate. We have — if we have one product with a customer, they tend to retain sort of mid-80s. If we have two, it jumps. If we have three products with a customer, we pretty much have a customer for life. And the LTV also goes to 80x, 83x once they have commenced with us. So, all of that math is working, but it’s dependent on us getting more people to adopt this product, and that’s what you started to see in Q2, when more people saw the product go, I didn’t know this was there.

Let me add it. Let me start using it, and that’s what sort of created the quick, if you will, double-digit month-over-month growth in the GPV. Hopefully, that makes sense.

Mark McCaffrey: Yes. And I’ll add on applications comments in general, where we’re really excited is strong gross customer adds are coming in and coming stronger than we’ve seen in a long time. Not only are they coming into the funnel, they are getting to that second product — and whether it’s payable domains, whether it’s payments, whether it’s commerce, whether it’s wet like marketing, they’re bundling those together at the initial stages. We think the digital guide will also accelerate that as that starts to at faster rate. But when that happens, when like man said, when we get to that second product, that third product, we get to a third product attached, generally, we find we have a customer for life, and that really drives the all this because the decisions around it are being made faster on the top of the funnel, help us get there faster and drive that LTV equation.