GoDaddy Inc. (NYSE:GDDY) Q1 2024 Earnings Call Transcript

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Aman Bhutani: Thanks John. On the pricing and bundling, I just want to clarify a little bit. These are not push pricing changes. It really is an approach to create new and differentiated bundles to have pricing that’s value-based. It’s differentiated. It’s not sort of a simple price increase that one might see. All of the pricing and bundling capabilities are based on sort of large-scale data and machine learning. We see — we have a very large customer base the more we apply this thinking, we do see some runway in front of us to do that. And so we think it’s a great lever. I’ll maybe point back to our growth and margin drivers slide during the Investor Day and sort of pricing and bundling was the biggest pillar. Because again it’s not just about price increase.

It’s about creating the right bundle and pricing it in a dynamic manner to get the best return both for bookings growth and for renewal at the same time. So, that’s just a little bit of context for how you might think about our pricing and bundling initiative. In terms of the macro I think the best word we’ve used is sort of we see a steadiness to the macro and we think that’s a positive. We think for our customers they always tend to be an optimistic group. We never do a survey with our customers and they never come back with sort of I think the world — the sky’s falling. They’re always optimistic about their business. And the steady macro I think just helps them have a little bit more optimism.

John Byun: Great. Thank you very much.

Christie Masoner: Our next question comes from the line of Chris Kuntarich from UBS. Chris, please go ahead.

Chris Kuntarich: Great. Thanks for taking my questions. Maybe just first one would be around paywall. Can you just unpack a little bit what you mean by that in the use of that around Airo? Second question would be just back to marketing. Aman you were calling out really just kind of the strength of GoDaddy’s brand overall at this point. We saw some really nice leverage in the first quarter. Just how should we be thinking about kind of leverage for the remainder of the year? And what’s kind of predicated in that guide from a marketing perspective? And maybe kind of how you think about using — continuing to — or needing to continue to push on Airo awareness versus maybe more lower funnel tactics? Thank you.

Aman Bhutani: Yes. Let me start by talking about the Airo paywall. The type of thing we’re talking about is you buy a domain name and suddenly you’ve got a logo, you’ve got a coming soon website created. You’ve got eight versions of websites created that you can choose one from. You’ve got an e-mail address that’s been created for you. You’ve got a pay link that’s ready to go. You can take payments on it 60 seconds later, right? You’ve got a marketing campaigns that are set up for you already. We’re looking for engagement and we’re gathering data about how customers engage with these different capabilities of products the cards as we call them. The paywall is a technology which basically looks at that usage and at a certain point of value created for the customer it will interrupt the customer and say hey if you want let’s say a better logo or if you want to improve this website in a certain way or you want to edit this website here, you actually have to start to have a paid plan.

Like it was great that you had — that Airo did all this work for you and we love it that you love it, but at this point now, you have to pay for it, right? And that’s — paywall and sort of being having the ability to dynamically become part of the customer journey and introduce friction where you want to get paid is a sophisticated sort of capability that SaaS companies have. And I’m very excited to have it at GoDaddy too, right? And Airo given its breadth of products really offers us the capability to have lots of different pay walls that were tests. So I shared an example I think in the past about a pay wall for websites. But slowly what you’re going to see is us sort of understanding the customer journey the flow and then interrupting that and looking to sort of sign up with a subscription with that customer.

And in terms of marketing as I said we’re — I’m going to say this and Mark will probably say something related to it and we laugh about it sometimes internally. I’d of course like to spend a lot on marketing with Airo and tell the whole world about the capability we have. But we’re very disciplined in our approach of looking at the return on marketing. And that has to do with my history going back many, many years relying on gathering a lot of data — how is our market how our marketing channels are working how are we really getting value from them. So we’ll continue to stay super-disciplined and look to spend whatever we can within our guidelines. But I think in terms of leverage for the year Mark do you want to…

Mark McCaffrey: Yes — and this applies to marketing and all investments really at the end of the day. We like to use the data in order to understand what’s going to get us the best return. And when we feel we understand that we’re willing to invest in. Marketing is the same thing for us, right? We want to get to the point where we understand the monetization formula and then we can start to optimize for that. So we feel good about our ability to make those decisions across the board and to leverage across all of our P&L. And obviously our ability to continue to expand the margins, especially, as we see the uptick in AMC and the tailwind that that gives us go on to the future.

Chris Kuntarich: Understood. Thank you very much.

Mark McCaffrey: Thank you.

Christie Masoner: Our next question comes from the line of Naved Khan from B. Riley. Naved, please go ahead.

Naved Khan: Can you hear me?

Christie Masoner: We can.

Mark McCaffrey: Hi, Naveed.

Naved Khan: So just a quick question on the booking growth for AMC. It’s pretty impressive. And in your commentary you kind of attributed that to pricing and bundling. I just want to develop like on that. Is it more bundling versus pricing that’s kind of driving this? How should we understand it from the outside looking in? And then at the Investor Day Aman I think you talked about value-based pricing and leveraging dynamic pricing and things like that. How much of that is happening currently? And how much scope of that is there to kind of do it further and more broadly?

Aman Bhutani: Yes, Naved thanks for that question. So the approach we’ve taken with value-based pricing is that the pricing and bundling initiatives sort of works together on it if you will. They go hand in hand. Because it’s really looking at what the engagement is for that customer what value that customer has what bundles and services that we can create for them and then how should we price that. And where we and Mark talked a little bit about the areas where we’ve already invested in that. We actually want to take that thing across our whole portfolio. So sitting here we do believe as we said at Investor Day there’s sort of at least three years of goodness for us that we see with the pricing and bundling initiative. And we’re excited about going after that opportunity because we do have a huge base 21 million customers that we can approach with that type of thinking.

Naved Khan: Thank you.

Aman Bhutani: You have more Naveed?

Naved Khan: No that’s what I wanted to kind of get a better handle on. It seems like you’re leveraging both kind of ultimately get the sale done or renewal happen. Maybe just a quick follow-up on CapEx. It wasn’t discussed. Should I just assume it stays where you guided to it at the beginning of the year? Or maybe has it changed?

Mark McCaffrey: Hasn’t — Full year guide hasn’t changed. It could fluctuate from quarter-to-quarter. Obviously we’re overall reducing our spend year-over-year.

Naved Khan: Perfect. Thank you.

Christie Masoner: Our next question comes from the line of Alexei Gogolev from JPMorgan. Alexei Gogolev, please go ahead.

Alexei Gogolev: Hello, everyone. Thank you for letting me ask the question. Mark I was wondering if you could give us some insight how we can grow ARR was doing this year? And what is your expectation for the rest of the year?

Mark McCaffrey: Yes. Without getting into the specifics of growth rate around ARR Alexei just remember it is our lagging of our lagging indicators. So generally we’ll trail revenue not only in the bookings to revenue formula but it also trails the revenue to — in the trailing 12 months that impacts it. So while we expect to see a healthy growth in ARPU that we — again it’s going to lag throughout the year, but it will continue to increase over time. On ARR, we continue to look at it growing as our subscription base continues to grow. It is a good sign of health. We continue to see that ARR has been very healthy in our applications and commerce as well as very steady within our core platform. We continue to say that subscription revenue should be 1 to 2 points ahead of overall — sorry, subscription bookings should be 1 to 2 points ahead of revenue throughout the year.

Alexei Gogolev: Okay. Thank you, Mark. And then the second question was about WorldPay partnership. Could you provide an update on how it’s faring and also, that significant improvement in total GPV or annualized GPV, has there been any tailwind coming from that WorldPay partnership?

Aman Bhutani : Yes. The WorldPay partnership isn’t driving the GPV growth necessarily. And we like the partnership with WorldPay. We’re excited about with the new team there. It’s doing — obviously, they had a lot going on over the last few months, but we think they’re in a great place. We’re very excited about the product offering we have with them, and we’re excited about them sort of selling more and more every month. So that’s where we’re at. But our GPV is mostly growing without selling into our own base.

Alexei Gogolev: Thank you, Aman.

Aman Bhutani : Thanks, Alexei.

Christie Masoner : And our last question comes from the line of Ygal Arounian from Citi again. Go ahead, Ygal. You muted Ygal.

Ygal Arounian: Yes. Hey, everyone. Thanks for letting me ask the follow-up and clock is ticking, couple of minutes of your time. Last week, Verisign made some comments about how they’re going to kind of ramp up marketing spend, in particular. How they’re going to work a little bit more one-on-one with their distributor partners to try to open up the funnel for dotcom in particular. So — and I’m getting a lot of questions, and there’s been a lot of interest from investors on that point, so I thought I’d just ask it from your point of view and what that might mean for you. What you’re seeing on dotcom or just in general as both a registrar and registry, what you guys are seeing in kind of like the — I know you have broader exposure, so what you’re seeing in that disparity in dotcom versus total domains.

And if you’re getting a little bit more support from Verisign, does that mean more efficiency in marketing spend where you can kind of spend a little bit more, you open up the top of the funnel a little bit more? Just what can that mean for your business? Thanks.

Aman Bhutani : Thanks, Ygal. I think you kind of answered the question. We have diversified portfolio of domains, right? You’re familiar with it. We have the opportunity to sell over 400 different TLDs. The opportunity to have massive brand awareness globally. We are in more markets than any other domain registrar what have you, right? And then we have the opportunity to really create merchandising and offerings that are unique compared to other players. So we think we have a great diversified portfolio on domains. Obviously, we love all our partners. And if a large partner wants to do more, we’re always happy to do more. We want to work with everyone.

Ygal Arounian: Thank you.

Aman Bhutani : Thank you.

Christie Masoner : We have now finished the Q&A. I’ll turn it back over to Aman.

Aman Bhutani : Thank you for joining us. We’ll see you in a quarter. Bye-bye.

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