FTI Consulting, Inc. (NYSE:FCN) Q3 2024 Earnings Call Transcript

FTI Consulting, Inc. (NYSE:FCN) Q3 2024 Earnings Call Transcript October 24, 2024

FTI Consulting, Inc. misses on earnings expectations. Reported EPS is $1.85 EPS, expectations were $2.06.

Operator: Good morning and welcome to the FTI Consulting Third Quarter 2024 Earnings Conference Call. All participants will be in listen-only mode [Operator Instructions]. Please note, today’s event is being recorded. I would now like to turn the conference over to Mollie Hawkes, Head of Investor Relations. Please go ahead.

Mollie Hawkes: Good morning. Welcome to the FTI Consulting conference call to discuss the company’s third quarter 2024 earnings results, as reported this morning. Management will begin with formal remarks, after which they will take your questions. Before we begin, I would like to remind everyone that this conference call may include forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21 of the Securities Exchange Act of 1934 that involve risks and uncertainties. Forward-looking statements include statements concerning plans, initiatives, projections, prospects, policies, processes and practices, objectives, goals, commitments, strategies, future events, future revenues, future results and performance, future capital allocations and expenditures, expectations, plans or intentions relating to acquisitions, share repurchases and other matters business trends, ESG related matters, climate change-related matters, new or changes to laws and regulations, including scientific or technical developments, and other information or other matters that are not historical, including statements regarding estimates of our future financial results and other matters.

For a discussion of risks and other factors that may cause actual results or events to differ from those contemplated by forward-looking statements, Investors should review the Safe Harbor statement in the earnings press release issued this morning, a copy of which is available on our website at www.fticonsulting.com, as well as other disclosures under the heading of Risk Factors and Forward-Looking Information, in our Quarterly Report on Form 10-Q for the quarter ended September 30, 2024, our annual report on Form 10-K for the year ended December 31, 2023, and in our other filings with the SEC. Investors are cautioned not to place undue reliance on any forward-looking statements, which speak only as of the date of this earnings call and will not be updated.

During the call, we will discuss certain non-GAAP financial measures such as total segment operating income, adjusted EBITDA, total adjusted segment EBITDA, adjusted earnings per diluted share, adjusted net income, adjusted EBITDA margin and free cash flow. For a discussion of fees and other non-GAAP financial measures as well as our reconciliations of non-GAAP financial measures to the most directly comparable GAAP measures, investors should review the press release and the accompanying financial tables that we issued this morning, which include the reconciliations. Lastly, there are two items that have been posted to the Investor Relations section of our website for your reference. These include a quarterly earnings expectations and in excel and PDF of our historical financial and operating data, which have been updated to include our third quarter 2024 earnings results.

Of note, during today’s prepared remarks, management will not speak directly to the quarterly earnings presentation posted to the Investor Relations section of our website. To ensure our disclosures are consistent, these slides provide the similar details as they have historically. With these formalities out of the way, I’m joined today by Steven Gunby, our President and Chief Executive Officer; and Ajay Sabherwal, our Chief Financial Officer. At this time, I will turn the call over to our President and Chief Executive Officer, Steve Gunby.

Steven Gunby: Thank you, Mollie. Welcome, everyone, and thank you all for joining us once again this morning. I’m sure, as usual, many of you saw the earnings announcement this morning. So what I’d like to do is to maybe briefly comment on how I view those results and then with your permission, let Ajay take you through the performance in more detail. If you did in fact, have time to look at the third quarter results, you saw that they were weaker than we’ve been reporting in most quarters recently. They were also weaker than we expected. Year-on-year revenue growth was only 3.7% this quarter, which is of course, is nothing like what we’ve been averaging over the last several years and nothing like what we aspire to. And for the first time in a while, we actually delivered less revenue this quarter than in the prior quarter.

As usual, when there are not terrific quarters or even when they’re terrific quarters, there are multiple causes. In this quarter, some of the revenue pressure was due to market causes. I’m sure many of you monitor the markets for consulting firms. And you know that right now, in many places around the world, they are not particularly robust. For example, we have some challenges in our Asia businesses. But of course, in that we are not alone. It’s happening to a number of players in the region. So some of these challenges are due to market forces. But some of the causes, as usual, are also internal cause, either delays in assignments, which, for example, we had this quarter in our very capable North American FLC business, where some slowness in our strategy business where it happened that some large client engagements all concluded at roughly the same time.

Anticipating a question that perhaps some of you have in mind, I did want to underscore but the shortfall in our performance this quarter was not the result of cost pressure of the investments, the investments that we’ve been talking about all this year. The shortfall is not really a bottom-line story. The real issue this quarter was revenue. We are making those investments that we talk about that we’ve been talking about. And as you might expect, they probably will have some effect on the bottom-line. But many of those investments have only just begun to come on stream and are only starting to hit the P&L. So this quarter’s shortfall should be thought of primarily, as a revenue story. Let me however, bridge from that to pivot to talk a little bit more about the investments.

Because notwithstanding their potential to create some headwinds in our business and our P&L going forward, they are an area of considerable continued excitement for me and I think for the company as a whole. We announced roughly 25 SMD hires in the last six months compared to roughly half of that in the prior six months. And that is by far from the number of SMDs who have accepted our offers. Just the number of SMDs that we’ve been able to announce and aspire from the number of SMDs and MDs, who are talking with us with excitement and energy about potentially joining. And of course, it is important to note that we are not just looking to add talent at the most senior levels. Our company is not just an SMD and MD group. We need talent across all levels were pyramid to deliver for our clients and for our growth.

And in that connection, I’m pleased to announce that in this quarter, we welcomed more than 320 professionals from campuses, which is once again our largest class ever. If you will permit me, let me try to zoom out from the quarter to some topics that I see is more fundamental. I just talked about the fact that this quarter, wasn’t anywhere near what we typically hope for in terms of revenues were as a result of those revenues in terms of EPS. But the more fundamental question is, what does that mean? What does it mean not just for the quarter, but what, if anything does it mean about our long-term trajectory. Does it change the bullish view that we’ve had of the potential of this company. After any quarter I think hard about those questions.

I talk to colleagues about those questions, can think — because that’s the most fundamental question. My conclusion, after all, I thought may not be surprising to those of you who have followed it for a while, which is that this quarter, though, it was weaker than we would have liked, is absolutely nothing about the fundamental long-term trajectory of this company just as like sometimes an extraordinarily good quarter [indiscernible]. As this quarter disappointed compared to what we expected, what’s also worthwhile having a little perspective on that shortfall. It is still the third highest revenue quarter we’ve ever had. It’s only eclipsed by the prior two quarters. So a little perspective is one reason I don’t think it changes my view of the long-term trajectory.

But more fundamentally than the prior two quarters and where this stacks relative to the prior two quarters. I think the data now to me, at least convincingly shows that quarters are not particularly good indicators of the core causal factors that, in fact, actually determine medium- and long-term success in professional services. As we’ve talked about multiple times to my knowledge, no one, I’ve never seen anyone build a great business in professional services with a straight line up. If any of you have any examples of that, please send to my way. There are always zigs and zags, sometimes substantial zigs and zags in individual businesses in individual geographies and individual sub-businesses. Sometimes those zigs and zags are driven by market factors or the timing or ending of large jobs or sometimes some other idiosyncratic factors that just happened to have happen that quarter in professional services.

The zigs and zags, of course, actually don’t mean anything. What matters over any extended period of time is the underlying trajectory. Are those zigs and zags around the flat line? Are they around a downward sloping line or what they want? Are they are what you want if you are building a great firm, a great firm for your people, a great firm for your shareholders, which is that those zigs and zags are around fundamentally upward sloping-line. Perhaps the core question, which jumps any annoyance you have over short-term zags. Those questions in turn are driven by the core elements of what matter in professional services. Are we in fact, making a difference for our clients. Are we sitting still? Or are we continuing to build and evolve our capabilities, so we are becoming ever more relevant for those clients whenever or more of their most pressing needs, which in turn has driven the question, are we continuing to attract and support great driven professionals, people who care deeply to do impactful work to make a difference, and care deeply about building teams and supporting people behind them with similar values and aspirations.

I believe the data show that if you do those activities, and commit to those activities over an extended period of time, you end up winning into two markets, the two markets that matter in provisional services. The markets for great clients but also the market for great talent. You become more capable, more relevant, more able to help your clients address their deepest, their most significant opportunities and challenges, which clients ultimately notice, I’ll say ultimately because Mollie sitting across the table from me and she also heads marketing, it’s the clients ultimately with a little help from marketing and our SMDs, ultimately notice, which then in turn means you win the biggest jobs. And at the same time, you are seeing as the best home for ambitious people who want to make a difference and we want to develop themselves into their best versions of themselves which in turn allows you to attract to sort of people who can do the core-doing.

Even if you do everything I just said, right any business can still have a bad quarter. But if you do it, because you’re relevant because you are creating a great platform with the best professionals, though you will still have zigs and zags. It will be zigs and zags around which you aspire to, fundamentally upward sloping line. That has been not just a theory, but our experience these past 10 years. And when I look at our business today, the powerful positions we have built not only in the United States, but now also in many markets overseas. The leading talent that has been with us now for many years, growing and developing, becoming more powerful, capable versions of themselves, as well as the talent that wants to join us at the senior levels, but also at the entry levels.

All of that leaves me ever more confident about where this company has the right to believe it can be, where I believe we can go. With that, let me turn the call over to you, Ajay.

Ajay Sabherwal: Thank you Steve. Good morning, everybody. In my prepared remarks, I will take you through our company-wide and segment results and discuss guidance for the full year. As Steve said, our results this quarter primarily revenue growth were below our expectations. Revenue growth of 3.7%, was not sufficient to offset the 4.9% increase in direct costs and a 10.7% increase in selling, general and administrative or SG&A expenses, which resulted in a 13.3% decline in adjusted EBITDA. FX remeasurement losses versus gains in the prior year quarter and a higher tax rate further dampened earnings. Year-over-year, our quarterly earnings per share declined $0.49 or 20.9%. In our Economic Consulting and Technology segments, we continue to report year-over-year revenue growth.

But revenues in our Corporate Finance and Restructuring and Strategic Communications segments declined year-over-year. Forensic and Litigation Consulting, or FLC, revenues were up slightly year-over-year. Turning to our results in more detail. Revenues of $996 million increased $32.8 million compared to revenues of $893.3 million in the prior year quarter. Earnings per share of $1.85 in third quarter 24 compared to $2.34 in the prior year quarter. Net income of $66.5 million compared to $83.3 million in the prior year quarter. SG&A expenses of $206 million, were 22.2% of revenues. This compares to SG&A expenses of $186.1 million or 20.8% of revenues in the third quarter of 2023. The increase in SG&A was primarily due to higher non-billable headcount and related compensation and increase in investments, including in AI capabilities, travel and entertainment and legal expenses.

Third quarter 2024 adjusted EBITDA of $102.9 million or 11.1% of revenues compared to $118.7 million or 13.3% of revenues in the prior year quarter. Our third quarter effective tax rate of 25.1% compares to 22.6% in third quarter of ’23. The higher tax rate was primarily related to unfavorable tax return adjustments as compared to the prior year income tax provision. For the full year, we continue to expect our effective tax rate to be between 20% and 22%. Weighted average shares outstanding or WASO for the third quarter ended September 30, 2024, of 35.9 million shares compared to 35.7 million shares for the prior year quarter. Billable headcount increased by 181 professionals or 2.8% and non-billable headcount increased by 112 professionals or 7% compared to the prior year quarter, with the largest increases in Technology, Corporate Finance and Restructuring and Economic Consulting.

Sequentially, billable headcount increased by 325 professionals or 5.1% which included 322 new joiners from university campuses, our largest class ever. Non-billable headcount increased by 20 professionals or 1.2%. Now I will share some insights at the segment level. In Corporate Finance & Restructuring, revenues of $341.5 million decreased 1.7% compared to the prior year quarter. The decrease in revenues was primarily due to lower demand for our business transformation and strategy services, which more than offset an increase in demand for our transaction services. Restructuring revenues were flat year-over-year. Adjusted segment EBITDA of $57.9 million or 17% of segment revenues compared to $68.1 million or 19.6% of segment revenues in the prior year quarter.

The decrease in adjusted segment EBITDA was primarily due to lower revenues and higher SG&A expenses, primarily due to an increase in bad debt. In the third quarter, restructuring represented 47% of segment revenues. Business transformation and strategy represented 28% of segment revenues and transactions represented 25% of segment revenues. This compares to 46% for restructuring, 33% for business transformation and strategy and 22% for transactions in 3Q of ’23. Sequentially, Corporate Finance & Restructuring revenues decreased $6.5 million or 1.9%. As 8% growth in restructuring was more than offset by a 13% decline in business transformation and strategy revenues and a 4% decline in transactions revenues. As Steve mentioned, our business transformation and strategy business had certain large jobs conclude and others where the level of billings were significantly lower than last year.

Adjusted segment EBITDA decreased by $8.5 million or 12.9% sequentially primarily due to lower revenues and higher SG&A expenses. Turning to Forensic & Litigation Consulting or FLC. Revenues of $168.8 million, increased 1.6% compared to the prior year quarter. Acquisition-related revenues contributed $1.9 million in the quarter. Excluding acquisition-related revenues, the increase in revenues was primarily due to higher construction solutions and dispute revenues, which was partially offset by a decrease in data and analytics and investigations revenues. Adjusted segment EBITDA of $20 million or 11.8% of segment revenues compared to $21.5 million or 12.9% of segment revenues in the prior year quarter. The decrease in adjusted segment EBITDA was primarily due to higher compensation and SG&A expenses.

Sequentially, revenues were flat. Adjusted segment EBITDA increased $5 million, primarily due to lower compensation, which was driven largely by a true-up in the second quarter from a change in compensation plans, which was partially offset by higher SG&A expenses. Our Economic Consulting segment’s revenues of $222 million, increased 14.5% compared to the prior year quarter. The increase in revenues was primarily due to higher demand for M&A-related antitrust services which was partially offset by lower demand for non-M&A related antitrust services. Adjusted segment EBITDA of $35.2 million or 15.9% of segment revenues compared to $27.8 million or 14.3% of segment revenues in the prior year quarter. The increase in adjusted segment EBITDA was primarily due to higher revenues which was partially offset by an increase in compensation, which included the impact of a 3.2% increase in billable headcount.

Part of the increase in revenues this quarter was that we recognized $8.1 million in revenues that were previously deferred. As client acceptance conditions for revenue recognition were met, which boosted adjusted segment EBITDA by approximately $7 million in the third quarter. Sequentially, revenues decreased $8.8 million or 3.8% primarily due to lower financial economics revenues, which was partially offset by higher M&A-related antitrust revenues. Adjusted segment EBITDA decreased $9.1 million primarily due to lower revenues. In Technology, revenues of $110.4 million increased 11.7% compared to the prior year quarter. The increase in revenues was primarily due to higher demand for M&A-related second request litigation and information governance services, which was partially offset by lower demand for investigation services.

Adjusted segment EBITDA of $16.5 million or 14.9% of segment revenues compared to $14.9 million or 15% of segment revenues in the prior year quarter. The increase in adjusted segment EBITDA was primarily due to higher revenues, which was partially offset by an increase in compensation. which includes the impact of a 14.1% increase in billable headcount. Sequentially, revenues decreased $5.5 million or 4.7%, primarily due to lower demand for M&A-related second request and investigation services, which was partially offset by higher demand for litigation and information governance services. Adjusted segment EBITDA decreased $4.5 million sequentially, primarily due to lower revenues. Revenues in the Strategic Communications segment of $83.3 million decreased 4.1% compared to the prior year quarter.

Excluding the estimated positive impact from FX, revenues decreased $4.4 million or 5.1%. The decrease in revenues was primarily due to a decline in pass-through revenues and lower corporate reputation revenues, which was partially offset by higher public affairs revenues. Adjusted segment EBITDA of $12.1 million or 14.6% of segment revenues compared to $13.5 million or 15.5% of segment revenues in the prior year quarter. The decrease in adjusted segment EBITDA was primarily due to lower revenues and higher SG&A expenses compared to the prior year quarter. Sequentially, revenues in Strategic Communications decreased $1.6 million or 1.9%, primarily due to a decrease in pass-through revenues and lower financial communications revenues. As adjusted segment EBITDA increased $0.5 million primarily due to lower direct compensation and SG&A expenses, which more than offset the decrease in revenues.

Let me now discuss key cash flow and balance sheet items. Net cash provided by operating activities of $219.4 million for the quarter compared to $106.7 million for the prior year quarter. The year-over-year increase in net cash provided by operating activities, was primarily due to an increase in cash collections. Days sales outstanding, or DSO, of 108 days at the end of September 2024 compared with 114 days at the end of September 2023. Free cash flow was $212.3 million in the quarter. Total debt, net of cash and short-term investments of negative $386.3 million at September 30, 2024, compared to positive $59.4 million at September 30, 2023, and negative $166.4 million at June 30, 2024. The sequential decrease in total debt net of cash and short-term investments was primarily due to an increase in net cash provided by operating activities.

There were no share repurchases during the quarter. As of September 30, 2024, approximately $460.7 million remained available for common stock repurchases under the company’s stock repurchase program. Turning to our guidance. We are updating our guidance for revenues and EPS as follows; we estimate revenues will range between $3.7 billion and $3.75 billion, which compares to our previous revenue guidance range of $3.7 billion to $3.79 billion. We estimate EPS will range between $7.90 and $8.35, which compares to our previous EPS guidance range of $8.10 to $8.60. Our guidance is shaped by several key considerations. First, our revenue and EPS guidance is provided within the range. And at times, we find actual results are outside even such a range because ours is a fixed cost business in the short term, where significant new matters stopping or ending can cause short-term swings in revenue that then have a disproportionate impact on earnings per share.

Second, we expect the slower revenue momentum going into the fourth quarter may persist. Third, though restructuring activity remains robust, we have had weakening results in our business transformation and strategy practices. Additionally, economic consulting which has been very strong for the entire year, has a large matter that is slowing down. Fourth, the fourth quarter is typically a weaker quarter for us because of a seasonal business slowdown as professionals may take time off during the holidays. I want to recognize that last year was an exception in this regard as many of our practitioners in many areas were busier than a typical during the fourth quarter. Fifth, as Steve has said, we have the appetite to continue making investments.

Although, our headcount growth this year has not yet been significant, we have welcomed top notch senior professionals, and we expect to build teams behind them. And of course, we continue to have a lot of additional conversations. We cannot say with certainty though when such investments will be made and therefore, how much impact they may have in this calendar year. Lastly, as you may have noticed, as our updated guidance at the midpoint essentially takes us close to where we were when we first set guidance for this year, with a narrower range as we have only one quarter left in the year. Before I close, though I obviously want to acknowledge that this quarter was not the quarter we aspired to, I did want to reiterate four key themes that I believe continue to underscore the strength of our company.

First, we are an expert-driven firm, and we are confident that the deep expertise of our professionals is what sets us apart and allows us to help our clients navigate more complex and ever increasing this location. Second, we have a set of businesses that is uniquely diverse, which can allow us to grow regardless of business cycles. Third, we have a growth mindset, focused on both retaining and attracting top talent. As evidenced, by key senior hires announced this year in areas such as business transformation and strategy, transactions, cybersecurity, forensic accounting and advisory and construction solutions. Fourth, our balance sheet remains exceptionally strong. We have the ability to boost shareholder value through share buybacks, organic growth and acquisitions when we see the right ones.

With that, let’s open the call up for your questions.

Q&A Session

Operator: Thank you. [Operator Instructions] Our first question comes from Andrew Nicholas with William Blair. Please go ahead.

Andrew Nicholas: Hi, good morning. I was hoping you could start by talking a little bit more about restructuring, I guess, after a decent sequential step down last quarter, looks like it bounced back a little bit. Can you talk a little bit about that business, that environment? How much of maybe credit pressures are getting to you in the form of bankruptcy or restructuring and just overall outlook on that part of the business?

Ajay Sabherwal: So, Andrew restructuring remains strong. The restaurant chain that has customers not going there because after COVID, people’s patterns have changed, those businesses have to do — have to file if they get to that situation. Or the airline that is facing inflationary cost pressures and then competitive pressures may have no choice. Even with last quarter, I talked about liability management. We have a couple of instances where those liability management companies have now filed. So restructuring remains strong. Now obviously, if interest rates fall by 200 basis points and credit becomes free, that does have a dampening effect. But for now, it’s robust.

Andrew Nicholas: Okay. Thank you. And then on the M&A front, it sounds like at least year-over-year, things have improved. You see that in M&A-related antitrust. You see it in transactions, although sequentially a little bit weaker. Can you just speak to that environment as well? Maybe if there is any distinctions in terms of M&A appetite by firm size, all that color would be helpful.

Ajay Sabherwal: Again, there, the availability of credit is spurring transactions. And now listen, sequentially, you got it just right. I mean, roughly speaking, we were used to get M&A was about 15% of our revenues, M&A driven, if you add from technology, economic consulting and corporate finance. This year, it’s been 15% and 20%, and there is a 1% slippage this quarter versus the sequential quarter, not much. So it is a robust environment and doing quite well. And we have distinctly strong positions in a variety of our segments to assist our clients.

Andrew Nicholas: All right. Thank you. And then if I could just squeeze one more in. You mentioned part of the increase in SG&A was an increase in investments and you noted AI capabilities within that. Can you flush out some of those investments or what you can say on how you’re planning to leverage that technology within your various businesses going forward.

Steven Gunby: You take that, or do you want to take that –.

Ajay Sabherwal: Why don’t you [just answer it?] (ph)

Steven Gunby: Okay. Look, we are like everybody in AI. I mean I think Bill Gates famously said at one point about all fundamental new technologies is the pundits who confidently predict the first two years, always get it wrong and they always overestimate the speed of things. But then for fundamental new technologies, the other corollary is people underestimate the dramatic effect that it has on the world and on businesses and ensuing 10. And so we’re doing a lot of things to make sure we are at the forefront and not caught unaware. And that has to do with stuff that we’ve done for a while. Our tech and data analytics business have been on the forefront of machine learning and extending that. We’ve been working on internal tools to help our company navigate, but also been out there with clients trying to figure out what early stage things they’re doing, how we can help with them what risks there are because there’s a lot of risk associated with hallucinations and bias and sensitive areas.

How we can help them guard against that, and so we’ve invested a lot of internal times, some dollars to build tools and so forth, but also a lot of internal time to do it as well as to train our broader at some deep cohort because what you need over time is 750 SMDs and a bunch of MDs, we can engage conversations with their clients on what’s going on and the risks. And I consider that an investment because yes, we’ve gotten some revenue from it. But clearly, a lot of the work that we’ve done has been without a P&L in mind, but really around building the capability of our organization. Does that start to address your question, Andrew?

Andrew Nicholas: It does. Thank you. I will get back in the queue.

Operator: And our next question today comes from Tobey Sommer at Truist. Please go ahead.

Unidentified Analyst: Hi, it’s [Tyler Barish] (ph) on for Toby. Just excluding the outcome of the election. Could you talk about some of the headwinds and tailwinds that the business is going to face in 2025? Thank you.

Steven Gunby: [Sean] (ph) I have steadfastly refused to ever predict an election or the effects of an election on our business. We have lots of people in our company can do that, particularly in our Stratcom business and got bless them. I think most pundits out there don’t even they can predict the outcome of this election, let alone the second and third are consequences. I will say that, obviously things like elections, geopolitical events these things can affect our business. But I would say, that we followed a pattern since I’ve been here of stop doing what is me because Brexit is coming and instead focused on the fact that if Brexit comes, clients are going to have needs and let’s focus on what those needs are and make sure we’re positioned against it.

And I think, to me, you can’t predict, say that there’s no effect of any of these forces that can have an effect. But our company is better served by sort of saying, we’ll see where it comes, but let’s make sure we’re positioned against the needs because there are needs that are going to be out there and what we need to be positioned against it. So that’s the rhetoric I have, and I steadfastly refused to do the prediction that you asked for. So I apologize for that, Sean, but at least that hopefully helps somewhat.

Unidentified Analyst: Got it. And then just looking forward, how should we think about uses of cash going forward? Can you maybe just talk about willingness to buy back stock even with the stock at a higher than historical multiple going forward?

Steven Gunby: Well, let me say something about the historical — I think, Ajay, we never comment specifically on what we’re intending to do in the next quarter or two on cash. Let me say this that we’re acutely aware of the fact that good use of cash or not good use of cash is a key ingredient for creating value for shareholders. And we’ve been focused on that during Ajay and my entire time here. And we have never felt the need to use the cash in any given quarter. What we have focused on is where is the real leverage for taking the business further and for rewarding shareholders who have a long-term perspective on us. And I think it’s been a critical ingredient. Sometimes it’s been — we’ve used it for buying back high-priced debt.

Other times, we’ve used it where we have seen that of critical enabling acquisition. We haven’t done a lot of acquisitions, but we’ve used the cash where we found the right ones. Other times, we reacted to — my sense is occasionally, the stock market has gone crazy on us negatively. And you can look at the middle of 2017 when that drove our stock price down, even though we’re reaffirming guidance and we bought back I think, something like 10% of our company that and the same thing happened at the end of 2020. And it wasn’t a little perturbation of the stock. It was a big drop. And when that happens, you can buy back a lot of shares. And then for the shareholders who’ve stayed with you, there is a tremendous return. So we think hard about that.

We do not feel compelled to use the cash in any given quarter, but we are very focused on talking in management and with the Board about what’s the next level of way that we can do to make it accretive for our shareholders. So Ajay, anything to add?

Ajay Sabherwal: No.

Unidentified Analyst: And then just final one. Can you maybe just talk about areas you see to drive margin expansion going forward?

Steven Gunby: Look, I think a lot of it has to do with just getting the revenue in there. I mean we’re such a fixed cost business in any short period of time, how that can be? Well, so there’s some professional services that have extremely variable comp structures. That’s not us for the most part. We have a legacy of a big four comp structure in many parts of our business where even the SMDs have a relatively fixed cost structure. And so if you believe in — obviously, if you don’t believe in the business anymore, you don’t believe in the people, you can get rid of all the people. But if you believe in the business and you believe in the people you take the hit, the revenue falls dramatically to the bottom-line. And so the only solution is the revenue.

Now you can also stop making investments. I mean investments in new geographies, even though if you get revenue, you tend to lose money on those initial investments initially or your investment in AI, you can stop doing. But if you stop doing that, then you’re not a vibrant growth company, then you’re milking off the growth of the past and that’s not what we’ve historically meant to be. So does that mean we don’t higher massively into businesses where we don’t see any growth in the next 12 to 24 months. We’ve tightened the hiring there. But we continue to invest in the businesses where we see opportunities for growth or we can get great talent. So for those businesses, the story is getting back from revenue. You’re not a growth business if you’re a sustainable 3.7% revenue growth.

So that’s not what we aspire to. Does that help?

Unidentified Analyst: Yes. Thank you.

Operator: And our next question comes from James Yaro with Goldman Sachs. Please go ahead.

James Yaro: Good morning. And thanks for taking my questions. Steve, obviously, you have your idea credit growth strategy that I have no doubt you will continue to execute on. But as you brought it up, I’d just love to get your perspective on the drivers of the weaker industry backdrop in consulting, which does appear weaker than at least global economic growth. What do you think causes this backdrop to improve? And then as a corollary, do you think your business is more or less impacted by these industry trends?

Steven Gunby: The second one is easier. I think in general, we are a little less impacted by those industry trends for 2 reasons. First of all, some of our businesses we have some important businesses that are not correlated with the other ones, like restructuring is not necessarily correlated. And secondly, over the last few years, I think in many of our businesses, like for example, our eDiscovery business is we can gain share. And so if you’re going to share your less affected than by the competitors who are losing share, right? So — and that’s our aspiration. Why the big four and some of the other firms are having such slowdowns. You can read their earnings report. I don’t know I haven’t found it totally satisfactory. I suspect some of it has to do with there was an over exuberance for a couple of years in terms of deals and so forth.

And so that the growth rate that was seen before or wasn’t actually a real sustainable growth rate. And this is a catch-up or catch down, I guess would be the case. Some of that has to do with presumably with the global economic conditions. I mean Europe is not exactly robust in terms of global growth. Some of it has to do with geopolitical conditions. Remember of — we’re not in the geopolitical realm. But in Asia, we are feeling our clients who are cutting back that has some effect on us. And I think for a number of people those things. And we have a confluence of things going on. Sometimes there is a pause in spending when there’s uncertainty. I remember this now from not only FTI, but my prior employer, that bad news or good news often triggers need to help uncertainty triggers, let me pause and wait at least on anything discretionary.

But I don’t — James, sometimes I really feel like I know the answer to questions and sometimes I’m feeling like I’m collating a bunch of answers that might be plausible. And I have to tell you more in that situation here. Do you have other thoughts share with me, though I appreciate yours as well.

James Yaro: No. I mean I think it is really interesting, Steve, because I’m not sure I have the answer either. But that’s super helpful color. Maybe just another one here, which is just I think you’ve had a number of — I’ve had a number of invents from investors around the potential for the soft spot in revenue and earnings growth for a period, as you move past the lower hiring in the back half of last year and the first half of this year too, the stronger hiring that you started to exhibit in this quarter’s results. So just putting aside the macro, is that the case? And then I think more importantly, over what time period do you think that you would be able to return to the healthier top-line growth rates that we are used to from you?

Steven Gunby: Do you want to go?

Ajay Sabherwal: Sure. Yes. So James, we are not going to give you guidance for next year just yet. You’ll have to wait until February for that. But we have never aspired for 3.6% revenue growth. So let me leave that one in terms of when you say when will you want to return to it. Let me leave it on that one. In terms of the hiring that there are two aspects for this quarter is hiring. The bulk of the hiring this quarter on billable headcount has been from university hires that we gave offers to one year back. So don’t read anything that we accelerated or whatnot. These were commitments made a year back. And in terms of hiring of other professionals like the top-notch SMDs. The principles that Steve has set have been there for a long time, we will hire exceptional top talent regardless of where we are at in the business cycle or in the sub-practice is that top notch talent becomes available.

James Yaro: Excellent. That’s very clear, Ajay. Thank you. Just one last one on the hiring. Obviously, hirings bounced around a little bit in recent quarters. The company is substantially larger than a few years as you’ve executed on your strategy. So maybe just taking a step back, what do you think a normalized or longer-term hiring growth rate should be? I think that might just help us think about the longer-term growth of the company.

Steven Gunby: Yes. Look, I’ve never given a pinpoint number on that, but I’ve always — I think if you go back to the — actually the Investor Day in 2017. What I said then when we finally thought to turn this company back into a growth engine, that my math said to combine what you’re asking in a prior question [turf] (ph), if you combine mid- to high single-digit organic growth and a really good use of cash that over any extended period of time, you can turn — that, that will turn into a top quartile S&P 500 return. And I think that’s been true since. Now we’ve actually probably averaged close to double-digit organic growth over that period, which is certainly my aspiration over the lows the 5% or 6% level. But I think that — if you do that, you have the opportunity to make the investments you want to make to make the investments internally on IT systems and on training and vibrant growth engine that attracts people.

I think it is hard to have that vibrancy when you’re 3.7% growth for any extended period of time. So it is certainly not our aspiration. Whether we can be, I don’t know — last few years has probably been closer to 10% or 12% growth, where we going to be back forever, I don’t know. But we aspire to get back much closer to that on a sustained basis. Not every quarter, not every two quarters. And you can have a bad year. You can have a bad 12 months. But my experience is if you do the right thing, I’ve never seen a great professional services firm that did the right thing that over two years wasn’t doing better than this quarter reflect. And so at least that’s maybe some historical perspective but gives a little light. Does that help, James?

James Yaro: Absolutely. Thank you so much Steve.

Operator: Thank you. And we have no further questions at this time.

Steven Gunby: Well, let me just say thank you again for your attention. Look, 3.7%, as we’ve said multiple times, is not our aspiration. But I did look Mollie — one of Mollie’s team sent me recently just some data. I think in the last while, since Ajay has been CFO and I’ve been CEO, I think we had 17 down quarters. During that time, which is almost two a year, almost two year down quarters. And in that time, our actual results have quadrupled. So our business is not about keeping every quarter go straight line up. Our business is about building a business that has to return for you, the shareholder, but the mechanism to do it is to build a vital growth engine that has great people wanting to be here and build something. And that is our commitment to do over time. And we are committed. We focus on the shareholder value, but we are focusing on making it substantial and sizable and durable. And that’s what we are in the business of trying to do. Thanks for your time.

Operator: Thank you. This concludes today’s conference call. We thank you all for attending today’s presentation. You may now disconnect your lines, and have a wonderful day.