Scott Beasley: Sure, Frank. We track it closely, and we have not seen any impact of broader macroeconomic conditions on our customer base. Two of the most important metrics to us are days sales outstanding, which are basically flat with where they were last year. Bad debt expenses actually trended down because the consumers remained healthy, and we have an even higher portion of our customers on auto pay, which has been a nice operational improvement. So, we watch it closely, but haven’t seen an impact from the broader macro economy on our customer base.
Nick Jeffery: Yes. Thanks Scott. Look, on business, Frank. I think the first thing is the new leadership that we welcomed into Frontier just only a couple of quarters ago. Really are already driving significant operational improvements and we are seeing that flow through into our performance. And indeed, across all three business units, we are seeing a sharp increase in order volume and a much more favorable sales mix, which is leading to higher pricing and flowing through into the P&L in a very positive way. Fiber revenue from business and wholesale, as we said in the presentation, grew 6% year-over-year. And as positive leading indicators that we have talked about over the past couple of quarters are now flowing through into P&L and financial impact.
And part of this change is driven by our strategic agreement with AT&T. We talked about that earlier on the call. But also its driven by our much greater focus on the SMB, small and medium sized businesses within our overall business mix, where these customers have a high propensity to buy high-speed symmetrical fiber services and where there is a great synergy between our business operations and our consumer operations, where essentially the same machine is very efficiently serving both consumers and small business customers. This was an area which had been frankly ignored in the past by the company. And so we had built passings past many, many thousands of small businesses, but not gone back and connected them, so we are going and doing that.
And we built up a team who are really expert in that. And of course, we have the marketing propositions, pricing propositions, go-to-market tactics and so on, which are now flowing through into results. But if we take a step back on the business market overall, and say, okay, why is Frontier starting to perform well when perhaps you see in others a continual decline, but a number of things just to draw your attention to. First of which is we are a small part of the overall market. So, in many senses, we do not reflect overall market dynamics. Secondly, we are much less exposed to large enterprise customers than some of our enterprise peers. And we are, if anything, accelerating our shift towards focusing on SMB customers, whereas I said just now, there are strong operational marketing pricing synergies with our large consumer base.
And certainly, we have got a new executive team across all of our enterprise businesses that are really beginning to drive strong operational improvements day-in, day-out. And as we think about this going forward, we have really got a number of targets to measure our progress in the business market. The first step was to inflect on business fiber growth sequentially, which we have achieved this quarter. The second step is going to be to grow our fiber business revenue year-over-year, and we expect to do that in 2023. And the third is for fiber growth to offset copper declines, which we think will happen sometime after 2023. So, I am optimistic about our progress in our business segments. I think we have made a great start, but the best is yet to come.
