Five9, Inc. (NASDAQ:FIVN) Q2 2023 Earnings Call Transcript

That gives us in the long run, better margins, and it gives them an ability to make money off of the services that they’re used to delivering on their legacy solutions and it gives them an incentive to want to bring us into their opportunities because they recognize, “I’m going to get the services business for this. It’s not just the margin on the markup.” So, how long does it take? It varies. But usually, it’s at least six to nine months before we really start to see a pipeline built up and probably a year to year-and-a-half before we see some revenue contribution, because again, there’s a sales cycle there and most of these are going after customers that are on the larger end of the scale.

Catharine Trebnick: And congratulations on the acquisitions.

Dan Burkland: Thank you.

Mike Burkland: Thank you, Catharine.

Barry Zwarenstein: Yes, thank you, Catharine.

Operator: Well, and again, everyone, that does conclude today’s Q&A. So, I’ll turn things back to Mike for closing comments. Mike, over to you.

Mike Burkland: Yes. Thank you for joining us, everyone. As we cross the mid-year mark and just — I couldn’t be more thrilled than what I’ve seen — with what I’ve seen in terms of momentum in our business. We talked a little bit about it in terms of upmarket momentum, the deals that Dan talked about. It’s an exciting time for Five9. It’s exciting time in our industry. And we look forward to continuing the conversation with you all. Thanks for joining us.