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Five9 (FIVN) Gains Buy Rating on AI Innovations in Customer Service

We recently published a list of 10 AI Stocks Taking Wall Street by Storm. In this article, we are going to take a look at where Five9, Inc. (NASDAQ:FIVN)  stands against other AI stocks taking Wall Street by storm.

According to a recent Reuters report, the U.S. will empower tech giants to act as gatekeepers worldwide in its latest efforts to tighten its grip on global AI chip access. The move aims to effectively tighten restrictions, hindering China’s ability to acquire critical resources for developing its own AI capabilities.

READ ALSO: Top 10 AI News You Shouldn’t Miss and 10 AI Stocks Taking Wall Street by Storm 

The scheme, which could be released this month, would require the companies to comply with strict requirements. This involves reporting key information to the US government and blocking Chinese access to AI chips. According to sources, doing so will allow them to offer artificial intelligence capabilities within the cloud overseas without a license.

While the government is keen on making tech giants gatekeepers, news reported by the Financial Times reveals how Blue Whale Capital investment fund has reduced its stakes in major US technology companies amid concerns about the costs of artificial intelligence. Besides one chip-maker tech giant out of the Mag 7, the fund is increasingly less positive on the rest of the Magnificent Seven tech stocks because of spending on AI, as reported by fund manager Stephen Yiu.

Even though tech giants are adamant that their spending is going to pay off in the long run, the move implies how not everyone is easily convinced. Jim Tierney, a growth stock investor at AllianceBernstein, noted how all of these companies, who are reportedly spending huge amounts of money, will have a hit to their profit margins. This hit is going to be even more noticeable in 2025.

In this regard, a report by The New York Times reveals how OpenAI could reportedly see a loss as big as $5 billion. The company’s largest expense comes from the computing power provided by its key partner and major investor, whose cloud services power its products. Analysts have been skeptical of such investments and wonder whether they will be able to garner returns.

Jim Covello, Goldman Sachs’s head of global equity research, stated that to justify a trillion or more dollars of investment, [AI] needs to solve complex problems and enable us to do things we haven’t been able to do before. He further noted that today’s flagship AI models, largely cannot.

Even though generative AI technology has been achieving a lot, such as advancing drug development, generating video clips, and even solving complex problems, making the technology profitable is still a major question. Only time will reveal whether these groundbreaking advancements can justify the immense investments that are pouring into the technology.

For this article, we selected AI stocks by going through news articles, stock analysis, and press releases. These stocks are also popular among hedge funds.

Why are we interested in the stocks that hedge funds pile into? The reason is simple: our research has shown that we can outperform the market by imitating the top stock picks of the best hedge funds. Our quarterly newsletter’s strategy selects 14 small-cap and large-cap stocks every quarter and has returned 275% since May 2014, beating its benchmark by 150 percentage points (see more details here).

An IT engineer working on a laptop as planograms for a cloud-based virtual contact center platform appear on the monitor.

Five9, Inc. (NASDAQ:FIVN)

Number of Hedge Fund Holders: 29

Five9, Inc. (NASDAQ:FIVN) is a technology company that offers cloud software solutions for contact centers. On December 16, Scott Berg from Needham reiterated a Buy rating on Five9 with a price target of $52.00. The buy rating largely stems from Five9’s innovative advancements in AI technology. In particular, the company’s introduction of AI Agents within its AI Genius suite, a comprehensive product suite for tailoring AI applications to a company’s CX needs, signifies a major advancement in its platform.

Leveraging powerful generative AI technologies, the AI agents deliver more natural and effective customer interactions. A key feature that allows the company to stand out is Five9’s integrated platform, offering a comprehensive solution instead of fragmented solutions that fail to manage entire call sessions. The all-rounded approach, along with real-time data access, positions Five9 as a dominant player in the competitive landscape of AI-powered customer service technologies.

Overall, FIVN ranks 8th on our list of AI stocks taking Wall Street by storm. While we acknowledge the potential of FIVN as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and doing so within a shorter time frame. If you are looking for an AI stock that is more promising than FIVN but that trades at less than 5 times its earnings, check out our report about the cheapest AI stock.

READ NEXT: 8 Best Wide Moat Stocks to Buy Now and 30 Most Important AI Stocks According to BlackRock

Disclosure: None. This article is originally published at Insider Monkey.

AI Fire Sale: Insider Monkey’s #1 AI Stock Pick Is On A Steep Discount

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Here’s why this is the prime moment to jump on the AI bandwagon:

Exponential Growth on the Horizon: Forget linear growth – AI is poised for a hockey stick trajectory.

Imagine every sector, from healthcare to finance, infused with superhuman intelligence.

We’re talking disease prediction, hyper-personalized marketing, and automated logistics that streamline everything.

This isn’t a maybe – it’s an inevitability.

Early investors will be the ones positioned to ride the wave of this technological tsunami.

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AI is at a similar inflection point.

We’re not talking about established players – we’re talking about nimble startups with groundbreaking ideas and the potential to become the next Google or Amazon.

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Disruption is the New Name of the Game: Let’s face it, complacency breeds stagnation.

AI is the ultimate disruptor, and it’s shaking the foundations of traditional industries.

The companies that embrace AI will thrive, while the dinosaurs clinging to outdated methods will be left in the dust.

As an investor, you want to be on the side of the winners, and AI is the winning ticket.

The Talent Pool is Overflowing: The world’s brightest minds are flocking to AI.

From computer scientists to mathematicians, the next generation of innovators is pouring its energy into this field.

This influx of talent guarantees a constant stream of groundbreaking ideas and rapid advancements.

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China’s terrifying internet “Master Key”… and the one microcap that could stop them

In August 2024, news outlets around the world revealed one of the most shocking data breaches in recent history.

Approximately 2.9 billion records, including names, email addresses, phone numbers, mailing addresses, financial data and, distressingly, Social Security numbers, were stolen when Coral Springs, Florida, firm National Public Data (NPD) suffered a massive cyberattack. The company confirmed that the breach, which happened in December 2023, resulted in the potential leaks of data in the summer of 2024.

Nearly every day in the news, we hear about yet another damaging data breach or ransomware attack that puts valuable data — including yours — into the hands of hackers. And the number of attacks is soaring — up 30% year over year according to the latest numbers.

As bad as this is, it’s a day at the beach compared to what’s coming.

That’s because hostile nations across the globe — including Iran, North Korea, Russia and Communist China are going all-out to develop a breakthrough technology that will unlock what I call the “Master Key” to the Internet.

If they succeed in harnessing this groundbreaking “Master Key” technology, the consequences could be catastrophic.

Click to continue reading…