Fair Isaac Corporation (NYSE:FICO) Q2 2024 Earnings Call Transcript

Ashish Sabadra: That’s helpful color. Thank you.

Operator: Thank you. One moment for our next question. Our next question comes from Jeff Meuler with Baird. Your line is now open.

Jeff Meuler: Yes. Thank you. Good afternoon. So I want to go back to the Card, P Loan and Other Origination revenue down 9%. I think the majority of that’s card. So is pricing a positive contributor to that line? And if so, just based upon the bureaus that have reported thus far, it doesn’t seem like card volumes are down that much, but…

Will Lansing: Perhaps, so, yes. It’s a little apples and oranges. So this is just the originations piece. I mean, our card in total is not down that much because we have a lot of the pre-screen and in account management. So the scores are not down that much. This is just the origination subset of that. There is very little pricing in it. So it’s probably when you take all that into consideration, I think you — it’s hard to -compare our numbers actually across the board to what the bureau has put out. But things like card, every bureau has a different subset of banks, a subset of what we have. So there could be a lot of different things happening at different banks. So, yes, this is just on the originations piece.

Jeff Meuler: Okay. And then at FICO World, you talked a bit about, I forget the exact first I think it’s enterprise platform clients, but maybe talk through like how many of your platform clients have a single-use case? And then of those, how many of them just signed on within the last year and kind of like what the typical path forward is for them broadening out their use-case expansion and how long it typically takes? Thanks.

Will Lansing: So we — depending on how you count it, we’re in about 130 of the top 300 financial institutions globally. And of that, I’d say 40% or so are on their first use-case, maybe a little bit more than that.

Jeff Meuler: And how many of those like just landed with you in the last year? And if you can just kind of like talk about the expansion path?

Will Lansing: Well, I would say most of them have landed in the last year. I mean, there’s — the very typical path is for the single-use cases is to eventually move to multiple use cases. And so the ones that are still on one are typically that are most recent.

Jeff Meuler: Okay. Thank you.

Operator: Thank you. [Operator Instructions] Our next question comes from George Tong with Goldman Sachs. Your line is now open.

George Tong: Hi, thanks. Good afternoon. In Scores, you’re catching up from 30 years of frozen pricing to close the gap with what you charge. You’re closing the gap more quickly with mortgage than with cards and autos currently. To what extent can pricing in autos and cards close the gap at the same pace as in mortgages over time? What are some of the considerations?

Will Lansing: Well, as we’ve talked about in the past, we take the entire portfolio scores every year and we evaluate it from top-to-bottom thinking through what is the elasticity of demand for that particular kind of a score. And where should the scores prices move by CPI and not more than that. And where should they move more than that. And so you’re going to see variation in the portfolio always. I would never expect for us to raise prices the same amount across all scores. So yes, you could continue to expect them to be different.

George Tong: Okay. Got it. That’s helpful. And then with respect to the software business, you saw 32% platform ARR growth in the quarter from both land and expand. Can you break that down? How much of that growth is coming from new business wins versus wallet penetration from existing customers?

Will Lansing: Yes. It’s hard to do that, George. I mean, you kind of back into it a little bit by looking at the ARR versus the NRR, but we don’t have the detail to talk about use cases versus usage.

George Tong: I guess maybe then qualitatively, would you say you’re more in land mode or expand mode?

Will Lansing: Well, I mean, it’s — I mean, we’re trying to get as much business as we can land it, but a lot of the — it’s a lot easier to expand once it’s in — once it’s in they find their own use cases a lot of times. So a lot of our growth is coming from expansion because a lot of the initial use cases are really small. They’re coming in with a very small amount and they’re expanding off of that.

Steve Weber: And you’re on the right question. I think whether it’s today or next quarter or the quarter after that, expand will exceed land sooner or later. That’s inevitable, that’s anticipated, that’s coming. I don’t think we’re quite at the tipping point yet. I think land probably still exceeds expand, but I’m not sure.

George Tong: Got it. That’s helpful. Thank you.

Operator: Thank you. I’m showing no further questions at this time. I would now like to turn it back to Dave Singleton for closing remarks.

Dave Singleton: Did you want to check just one more time, Simon might be in the queue for a question, that he just popped in the last five seconds.

Operator: We do have a question from Simon Clinch with Redburn Atlantic. Your line is now open, Simon.

Simon Clinch: Hi, thanks for taking my question and just squeezing me in, just to the last second there. I wanted to ask a couple of questions. So first of all, on the software side, how should I think about the longer-term sustainable retention rates for both platform and non-platforms?