Ecolab Inc. (NYSE:ECL) Q2 2023 Earnings Call Transcript

Page 5 of 11

Christophe Beck: On Institutional, it’s been a pretty broad-based, the improvements, that’s been true in the mega markets, again, as we call them in North America, in Western Europe and in Greater China. Good progress on all 3 fronts here, which is our main focused. And then we have all the other markets, which are doing very well as well at the same time, even though they’re secondary in terms of investments and in terms of our priorities for us. The way we grow volume is really — so in Institutional, to get even better at CTC, CTG, Circle The Customer, Circle The Globe, or in more modern way to describe it, with enterprise sale to have an exclusive or as close to exclusive partnerships with our global customers. A program like Ecolab Science Certified, which is mostly focused on North America today, well, helps the customer secure their guests, improve their performance and improve as well guest satisfaction at the same time when they use all our products, as well at the same time.

Many of our customers are franchised organizations, which means leveraging what we do is helping deliver the quality standards that they want, that they define at the central level anywhere around the world. It’s only us who ultimately can deliver that as well. And last but not least, it’s a solution to improve labor automation. Institutional customers have had very good years in terms of margins the last two years because they’ve managed to have higher prices and lower cost, initially because of the labor shortage and ultimately have noticed that it was a good way to improve their margins. And our innovation is focused on helping them keep those better margins by automating the work that used to be done by what I would call cheap labor.

So, those are the main drivers so for the growth in Institutional.

Operator: The next question comes from the line of Manav Patnaik with Barclays.

Manav Patnaik: Christophe, I guess, in Healthcare, apart from perhaps increased focus, I was just wondering if you could help us understand how splitting the business is going to change the growth trajectory here. Because you’ve obviously tried a few different things in Healthcare. So just wondering, I guess, is this one last attempt or does it fit in the portfolio? Just some longer-term thoughts as well would be appreciated.

Christophe Beck: Good question on Healthcare. So, we will stay serving hospitals with what we do as a company, so protecting what’s vital, reducing hospital-acquired infection remains a point of focus. The fact that our Healthcare business has not been growing and has not making money so for quite a very long time is something that I have committed to change. And I made that commitment pretty clearly a year ago. So, what we’re doing is a very thoughtful plan. We’re quarter-after-quarter, I want to make moves that are driving us to a place where it’s a business that’s growing nicely. It’s not going to be high growth, but that we get good profitability. The first move was really in Q1, to do this cost restructuring in North America and in Europe, so to get the right cost base.

And that’s evolving pretty nicely. We’re on plan delivering on that front. And I wanted to make a second step, which we announced a week ago to the organization and wanted to share with you as well in the release and on that call, where we want to have those two businesses, Surgical, which is really focused on drapes protecting surgeons’ equipment and patient’s, which is very different than our Infection Prevention business, which is much more traditional Ecolab business of hygiene and disinfection, infection prevention. Well, those two businesses, we want to have them separate. They’re more focused. They’re serving two different parts as well in the hospital. And most importantly, our Infection Prevention business, which is the one with the lowest profitability, cannot afford the cost structure that we have today.

Page 5 of 11